Ratings based on 276 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified travelerfrom NY

Great Boutique Hotel in Great Area

Posted Jan 29, 2015
Pros: Rooms are great, very clean and spacious. We had a 2 bedroom suite and it fit 5 very comfortably.
Cons: Hotel is not easy to find at first, even if you use Waze it brings you to a private community to drive through which you can't. Call for directions.
Location: Bal Harbour is one of the nicer areas in MIA, it's a little quieter and private, 5 minutes away are shops, Mall & Kosher restaurants, etc....
For the Kosher traveler hotel works well, they have a nice spacious Kitchen but not a real oven, stove top with a combo microwave/confection oven so koshering it may be an issue but we managed for breakfast and lunches. Went out to eat or did take out for dinner as Kosher food is minutes away as well as Shuls. The property is nice but next to an overpass, if you can get over that you will enjoy the room. Staff was nice and accommodating for the most part. No gym or any other facilities here but go run on the beach if you need to. Pool is small but private more or less. You need to pay for parking and internet. Overall our family really enjoyed the room, hotel has a great aroma therapy smell in the hallways.... We would definitely come back.
3 out of 5
Recommended
for Everyone
by A verified traveler

Justo

Posted Jan 23, 2015
Staff profissional e simpático. Piscina poderia ser aquecida. Estacionamento caro. Bem localizado
5 out of 5
Recommended
for Couples
by A verified travelerfrom Philadelphia

Hidden Gem, Beachfront, a Must!

Posted Jan 13, 2015
Location: Restaurants, Shopping Malls, North Beach, South Beach
My stay here was awesome, we were greeted with complimentary champagne when we arrived.The decor and overall setup was amazing.The aroma throughout the property was very pleasant and went well with the relaxing music that played in the lobby and throughout the hallways,My suite was beautiful, very modern and upscale layout.All of the staff were very friendly and accomodating.I was a little disappointed that there wasn't an indoor pool, only an outside pool.Overall I would strongly recommend this facility and I will stay again in the future.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Austria

Great location, great apartment - not good service

Posted Dec 15, 2014
Cons: housekeeping !!!
Location: Just great !!!
If you want to stay in a spacious apartment in a great location - take it! Good value for the money... Front desk is very friendly and tries to help! But the housekeeping is terrible: you have(!) to leave the room while they are doing the housekeeping; one I got a message at 3:58pm that there is no housekeeping after 4pm - at 4:01pm I called the front desk, but the housekeeping left already... seriously !?! Laundry machine in public area - very good! but you need to purchase for 7 dollars a card to charge money on it to pay actually the laundry (and you do not get the 7 dollars back at check-out!) - detergent available with quarters only - would not be a problem, if the front desk would have change (was twice not the case)... again, they try to help, but sorry, we expected more...
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago

Okay but needs work

Posted Dec 15, 2014
The hotel was clean and nice However the airconditioner was very loud. They charge a resort fee but it has no resort facilities it does not even have a tiny gym. The Internet was inconvenient to log on to, but worked well It was a nice and dime experience .
4 out of 5
Recommended
for Everyone
by A verified travelerfrom caracas Venezuela

Nice and quiet hotel. Very good location

Posted Dec 9, 2014
Wonderful, the beach , beautiful shops and Mall very near.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sao Paulo BRAZIL

Posted Nov 26, 2014
Pros: the location
Cons: the air conditioning is too noisy
Location: Nice, surfside is a good neigbourood
I stayed 6 nights in this hotel, everything went ok but I got disapointed when I asked for a late check out and they gave me only extra 30 minutes. It's not fair since the Check in is late at 04:00 pm and the check out early at 11:00 am!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Chile

ok lack of information

Posted Nov 10, 2014
Pros: nice room
Cons: tell more about the facilites
Location: good location near the beach and bal harbour shops
nice Hotel, good location,nice rrom, but they didn´t say anything on expedia that the room has view to a overpass street , not good by expedia and the hotel... the hotel didn´t say anything about they charge for parking , adn also they charge me a resort fee which they never told me how to use it...too bad!
4 out of 5
Recommended
for Families
by franckfrom France

Internet hors de prix.

Posted Nov 2, 2014 on Hotels.com
Il est impensable de nos jours de proposer une connexion Internet a 40 USD par utilisateur soit *4 =160 USD pour la semaine. Il est normalement proposé un prix par chambre !
4 out of 5
Recommended
for Getaway With Friends
by Vickyfrom Annapolis, MD

Visit to Miami for wedding celebration

Posted Oct 29, 2014 on Hotels.com
Quiet area but all restaurants, shopping, etc. were at least a 15 minute walk away Nice rooms, modern with nice room fridge & microwave & shower. All additional services very pricey - room service, internet, laundry. Great view of waterway, nice outside seating areas & pool.