Ratings based on 1,162 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
74% of guests recommend
3.4 Room cleanliness
3.2 Service & staff
3.3 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great vacation stay with my mother

Posted Mar 4, 2015
Pros: I thought it was very reasonably priced and i liked that it wasn't so huge or high off the ground!
Cons: Again the pool side bar was closed a few of the days without notice and that was were we planned on eating lunch so we had to change plans
Location: Mostly we just relaxed on the beach or pool but went out for a few of the days. We went to the Dolphin Mall, to the everglades and hair salon!
My mother and I stayed for 9 nights and it was wonderful! We had a beautiful view of the ocean and city within walking distance to Walgreens for groceries. The concierge was extremely helpful with planning outings with shuttles there and back. Overall we were very pleased with our stay. One downfall was that the pool side bar was closed a few of the days we stayed without notice.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom o

Great place to stay in the beach front.

Posted Feb 26, 2015
Had a great time staying here for my anniversary. I will certainly go back and also recommend it to others!
3 out of 5
by A verified traveler

Nicht zu empfehlen

Posted Feb 22, 2015
Pros: kann ich nicht sagen
Cons: vieles
Location: befindet sich in Strandnähe sehr laut ringsum wird gebaut
überteuert, Frühstück nicht incl.,- viel zu teuer für Kinder Personal an Reception unfreundlich Poolbar geschlossen keine Strandliegen da geschlossen zu laut Automaten defekt keine Parkplätze
2 out of 5
by A verified travelerfrom farmington, CT

Bad experience

Posted Feb 22, 2015
Inept staff/ long waits/ room poorly arranged/parking expensive& very inconvenient
2 out of 5
by A verified travelerfrom F

If you have/rent a car run!

Posted Feb 20, 2015
The parking situation is a mess!!! There's no parking spa es enough dor all guests and neither a Valet
1 out of 5
by A verified traveler

The Worst

Posted Feb 17, 2015
Pros: nothing
Cons: everything
Location: Miami Boat Show
I booked a room Thurs-Fri I couldn't fly out until Fri due to weather. We I tried to check in at 11 am the room was not ready. They had re-sold the room and the hotel was full. I was unable to get in my room until 4;30 pm. They refused to refund me for Thursday. The front desk staff was extremely rude as well.
3 out of 5
by A verified traveler

Posted Feb 10, 2015
I would not recommend this hotel as the staff and manager are not helpful at all. They were very rude on several occasions!! Also the hotel is not as clean as it should be even for a 3 star hotel.
1 out of 5
by A verified traveler

gross hotel

Posted Jan 21, 2015
Pros: nothing
Cons: raze it
Location: lots of unsorted people in lobby, very unsafe feeling. Glad we got out unscathed
Filthy, seamy, no parking. Terrible hotel- we stayed 45 minutes
3 out of 5
by A verified traveler

"Budget hotel" in Miami beach.

Posted Jan 21, 2015
Pros: Beach access
Cons: Rooms need revamping.
Budget hotel but rooms quite cramped. Good beach access.
2 out of 5
by A verified travelerfrom Los Angeles, CA

Disappointing Best Western

Posted Jan 19, 2015
Cons: Get "Do Not Disturb signs for the doors of every room and have extras on hand. And get hot water in the showers.
Location: We did not realize South Miami Beach was so far from the Miami downtown however it was close to the Hop On Hop Off buses which we used.
We only stayed two nights in this hotel but it was pretty pricey for what we got. Our room was just okay and when we asked repeatedly for a "Do Not Disturb" sign for our door - which had two signs taken off of our door knob (one of which was taped on) by other guests we were told they did not have any. How could a chain hotel (Best Western) not have "Do Not Disturb" signs for the door? Additionally we had very lukewarm water in the shower - hot water in the sink right next to it but no hot water in the shower. We reported it the first day and they said they would send someone up to fix it but the next day it was the same so obviously no one came to fix it.