Ratings based on 2,411 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
by A verified travelerfrom Minneapolis
Overpriced!Posted Mar 2, 2015
Definitely not worth what they are charging. Poor location. Not really close to anything. Somewhat rundown for over $200 per night. Decent resturant. Staff helpful. Shuttle from airport and to the Port of Miami was convenient. Van used for shuttle was rundown.
for Couplesby A verified travelerfrom nova scotia
Little gemPosted Mar 1, 2015
Pros: It had everything you need!
Cons: Needs some tender loving care
Location: Close to everything
At first when we walked in I thought ..oh my....we were in the older building and when we got off the elevator it was very worn and in great need of some tender loving care...our room was old... But it was very clean and had everything you need....and the king size bed was soooo comfortable...it was a quiet spot!....down stairs out the back at the grill....it was fabulous ,a must!!!!
for Everyoneby A verified travelerfrom Oklahoma
Loved the location, close enough to the beach.Posted Feb 27, 2015
If your looking for a 5 start hotel with all the amenities this is not it. However if you're looking for a clean place with a beautiful view of the water, must request ocean view, which also has parking this is a great place to stay I found it clean and quiet. The restaurant is excellent as well. Thoroughly enjoyed my stay. Had a little problem with the key not working but maintenance came right up and replaced the mechanism and we were good to go..
for Everyoneby A verified travelerfrom d
Superbe vuePosted Feb 27, 2015
Conforme au descriptif Un peu bruitant Un bon Resto face mer...
for Everyoneby A verified travelerfrom spring lake hts. NJ
Nice, clean hotel right on the bay!Posted Feb 19, 2015
I have to admit my expectations were not very high. And at the same time not very low. However, I wa very impressed with my overall experience. So great having Shuckers Restaurant attached to the hotel! Great view, wonderful view, good food, drinks and service. The only thing that I found to be not so good was the water pressure when taking a shower. And if this makes sense the sheets on the beds are so starched it becomes loud when you move. Definitely coming back next year!
by A verified travelerfrom Upstate NY
Hotel sounds and looks great on line…Posted Feb 18, 2015
Pros: Breakfast room was nice
Cons: update rooms and decor
Very disappointed with the hotel. Hotel outdated, rooms old and smell….beautiful views but would not return
for Everyoneby A verified travelerfrom Baton Rouge, LA
Beautiful bay views and nice staff.Posted Feb 18, 2015
Pros: The bay views are beautiful and the location is great. The staff are helpful. We enjoyed the hot breakfast. The rooms are very nicely updated too!
Cons: Just a little sprucing up would have been nice--for example, the front door of our room looked out on a dirty, mildewed rooftop.
Location: The location is in a very upscale area on the bay. It is very convenient to shopping, dining, beaches, and activities.
We had a pleasant stay at this hotel, though I would not pay the full price. It was certainly worth what we paid with the Expedia discount, though!
for Everyoneby A verified traveler
Perfekte Lage , direkt am WasserPosted Feb 18, 2015
Pros: Die Lage und die Aussicht, Parkmöglichkeit.
Cons: Frühstück !!!!!!
Location: Siehe obigen Kommentar
Wir haben das Hotel gewählt, weil es direkt am Wasser mit Blick auf Miami Beach liegt und das Preis/Leistungsverhältnis noch akzeptabel ist. Wir wurden nicht enttäuscht. Wir belegten ein Zimmer in der 5. Etage mit Balkon, schönem Blick auf den Golf und Miami Beach. Das Hotel ist etwas älter und könnte eine Überholung, speziell in der unteren Etage vertragen, aber Zimmer, Eingangsbereich und die Hotelanlage sind sauber und entsprechen amerikanischem Standard. Vorteilhaft ist der kostenlose Parkplatz, was in Miami Beach Hotels z.B dem ansonsten ausgezeichneten RIU Hotel teuer und problematisch ist. Strategisch liegt das Hotel auch günstig, denn alle interessanten Sehenswürdigkeiten und Malls sind mit dem Auto schnell erreichbar. Das amerikanische Frühstück ging in Ordnung, aber die Plastikteller und das Plastikbesteck sind nicht akzeptabel, Der Frühstücksraum ist steril, etwas klein und zugig. Zu dem Hotel gehört im Parterre und Aussenbereich ein nettes Restaurant mit recht gutem Essen und Bootsanlegestegen. Es ist speziell für die unteren Etagen wegen des regen Besuchs manchmal etwas laut, was uns aber nicht gestört hat. Das Personal des Hotel war stets höflich und hilfsbereit. Der einzige Kritikpunkt war eigentlich nur der ziemlich traurige Frühstücksraum mit den unsäglichen Plastiktellern und Plastikbesteck.
by A verified travelerfrom Florida
Shower, Toilet both broken.Posted Feb 18, 2015
Pros: Good breakfast offerings.
Cons: Rooms need an overhaul.
Location: Good location, view.
This hotel was in a great location, looked good from the outside and the lobby. However, the rooms are shabby, and when we woke up in the morning, the shower didn't work - the handle came off in our hand - and the toilet didn't flush. The staff offered a $50 refund, but haven't seen it yet.
for Everyoneby A verified travelerfrom Vancouver, BC
Enjoyable stayPosted Feb 17, 2015
Even though the hotel exterior presents as a bit aged, the rooms were nice and clean, with good sized fridges and microwaves. Adjacent is also a nice restaurant right on the water. Breakfast was incredible, much variety of everything and tasty. Yet what sets this hotel apart is the outstanding customer service, starting with the pick up from the airport, room service and guide available from the front desk. Traveling alone and being new to the area, I felt well supported and accommodated, received suggestions and aid, answers regarding transportation and locations. They didn't hesitate to go far and beyond of what is expected, therefore I can highly recommend this hotel to others. Thank you, your pleasant assistance and service made this trip as enjoyable as it was.