Lobby

Reviews of Best Western Plus Miami Executive Airport Hotel & Suites

2.5 out of 5

Reviews

8.2

Very Good

Rating 10 - Excellent. 683 out of 1360 reviews" "
Rating 8 - Good. 328 out of 1360 reviews" "
Rating 6 - Okay. 156 out of 1360 reviews" "
Rating 4 - Poor. 89 out of 1360 reviews" "
Rating 2 - Terrible. 104 out of 1360 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

ALESHIA LYNETTE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that you can get the hotel to decorate the room in theme form for a fee.
Stayed 1 night in Apr 2024

10/10 Excellent

Juliana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is like home 🏡
Stayed 2 nights in Apr 2024

10/10 Excellent

Aaron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-Nice hotel , very clean , easy check in / out. -Free parking. -Wifi could work better - we really struggled with that. -pool was very clean / needed more towels outside but when asked we got them promptly. - be sure to stop at the hotel bar and have a chat with eddie 👍 Als
Stayed 2 nights in Apr 2024

10/10 Excellent

Alexandra, Miami

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Customer service
Stayed 1 night in Apr 2024

10/10 Excellent

Juliana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom amenities
Stayed 1 night in Apr 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay if you have business at KTMB.
Stayed 1 night in Apr 2024

8/10 Good

Vanessa

Liked: Cleanliness, staff & service
Everything was pretty nice and clean. My only complains are that the shower in my room lacked pressure and there are no Tesla chargers but there are regular electric vehicle chargers.
Stayed 2 nights in Apr 2024

2/10 Terrible

Veronica

Disliked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

2/10 Terrible

Alexis

Traveled with partner
Disliked: Staff & service
The bed was too soft & uncomfortable. I struggled to get soap out of the sop dispenser & it took a long time for the water to heat up in the shower. Not all members of the staff was friendly.
Stayed 3 nights in Apr 2024

6/10 Okay

Richard E Maes

Traveled with partner
Liked: Staff & service
The rooms were of average quality, definitely showing their age. Breakfast was a little more disappointing than I'm used to. Not much in way of hot selections -mass baked tater tots and sausage were only hot options. I made myself a waffle. Only one flavor of yogurt, just things like that. Only put 2 big towels , 1 small and 1 washcloth in each room. Were modestly accomodating for handicapped visitor thst I am, but on return trip there after our cruise did not have the accessible room I requested available. Finally, this place IS NOT anywhere near Miami International Airport - it's a good 30 minutes away if traffic is low. It is near Miami Executive Airport, where private planes land
Stayed 1 night in Apr 2024

10/10 Excellent

Stephanie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fav place. It’s clean and confortable
Stayed 2 nights in Mar 2024

10/10 Excellent

Tunde

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean environment
Stayed 1 night in Apr 2024

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Although no walkability, the room was spacious and clean, quiet, and the staff very accommodating.
Stayed 2 nights in Apr 2024

10/10 Excellent

John

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I love it here I have stay here for the last 8 weeks straight
Stayed 2 nights in Apr 2024

2/10 Terrible

Onika

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like I had hair on my bed called guess service he didn’t send house keeping up b/c hotel was packed and only gave me two small pillows to replace the pillows.
Stayed 1 night in Apr 2024

10/10 Excellent

Jomy

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 5 nights in Apr 2024

10/10 Excellent

Richard E Maes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, great free breakfast
Stayed 1 night in Apr 2024

4/10 Poor

TONY, n easton

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Far from Miami international airport, there’s small airport there. Asked the staff about a place to get some food he doesn’t know the area, he said use google.
Stayed 1 night in Apr 2024

2/10 Terrible

Henry

Liked: Cleanliness
14 miles from cruise ship,unknown to me. No taxi service at hotel.Never again.
Stayed 1 night in Mar 2024

10/10 Excellent

Andrew, Miami

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Stay!!
Stayed 1 night in Apr 2024

10/10 Excellent

Lilia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in/ check out
Stayed 7 nights in Mar 2024

10/10 Excellent

Tyeshia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 2 nights in Mar 2024

8/10 Good

Krizia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. No one came to clean the room
Stayed 2 nights in Apr 2024

4/10 Poor

Rubene

Disliked: Staff & service
I stayed there for one night 4/6/24 The male overnight staff was very rude and he should find another job not suitable for costumer service. The only reason. But the staff female was very helpful.
Stayed 1 night in Apr 2024

8/10 Good

Kristin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice stay in more of a business district.
Stayed 1 night in Apr 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly
Stayed 3 nights in Feb 2024

8/10 Good

Khanh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only big Negative thing we did not like was the ceiling shower head becuz it was weak compared to the wall shower head style..Also a another Negative was there was No Shower door or shower Curtains from stopping the water from splashing water all over the washroom floor! That made no sense why the hotel would not install a shower door or a curtain!!!??? Other then that, overall the hotel was clean, customer service was excellent, breakfast was great, free parking, wifi was good.. easy check-in and check-out.
Stayed 3 nights in Mar 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are fantastic and accommodating. The breakfast is ok and appreciated. The rooms are clean and comfortable.
Stayed 5 nights in Mar 2024

10/10 Excellent

Luis

Stayed 1 night in Apr 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The mgr really helped to accommodate our needs
Stayed 2 nights in Apr 2024

8/10 Good

Charles D

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Property is convently located close to attractions, shopping and restaurants. Area is quiet and safe with ample parking and the complimentary breakfast was a plus.
Stayed 5 nights in Mar 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Henry

Liked: Staff & service, property conditions & facilities
Safe
Stayed 2 nights in Mar 2024

6/10 Okay

Janell

Traveled with pets
Liked: Staff & service
Disliked: Cleanliness
Nonw
Stayed 1 night in Mar 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a lot
Stayed 1 night in Mar 2024

8/10 Good

charlize

Stayed 1 night in Mar 2024

10/10 Excellent

Kathy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very responsive to our special needs. Appreciated their responsiveness and kindness!!!
Stayed 1 night in Mar 2024

4/10 Poor

Gemma

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service
It’s terrible. There a used blanket when we opened the pull out sofa. It was not been cleaned.
Stayed 1 night in Mar 2024

8/10 Good

Jonite

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities
This property was clean and affordable
Stayed 1 night in Mar 2024

2/10 Terrible

Rishi

Disliked: Staff & service, amenities, property conditions & facilities
TV did not work and air conditioning was so loud. When we brought this to the attention to the staff they were rude and not helpful
Stayed 1 night in Mar 2024

4/10 Poor

Cathy

Traveled with family
Disliked: Staff & service, amenities
They only do the rooms every 3 days if you need towels you have to ask you have to put your garbage out Bartender did not show up two of the 4 days we were there hotel was not clean and the breakfast was not good
Stayed 3 nights in Mar 2024

2/10 Terrible

Dan

Stayed 1 night in Mar 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best
Stayed 2 nights in Mar 2024

10/10 Excellent

Kamiya

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay
Stayed 2 nights in Mar 2024

6/10 Okay

John

Traveled with partner
It was a very average, nothing special Best Western that was very close to the Miami Executive airport, but too far from Miami International. The from desk staff were often no where to be found and house keeping we were told, only made up your room once every 3 days. We also had difficulty getting our towels replaced and it was the bar tender that finally assisted us. We would certainly NOT stay at this Best Western again as there are too many other choices in the Miami area!
Stayed 2 nights in Mar 2024

8/10 Good

Jim, Clinton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice lobby and room
Stayed 1 night in Mar 2024

6/10 Okay

Lisa

Traveled with family
Liked: Cleanliness, property conditions & facilities
I booked this hotel on Expedia thinking it was close to the airport… wrong airport!! We had a $100 cab ride with our family of 6 after landing at Miami airport. This is next to Miami executive airport instead. A gentleman behind us at check-in did the same thing. The property and rooms are very nice but just be sure when booking that you do not need it near Miami airport.
Stayed 1 night in Mar 2024