Ratings based on 850 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
86% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
for Everyone
by A verified travelerfrom V

hotel accueillant

Posted Apr 22, 2015
Hotel accueillant, bien situé, personnel très agreable. chambre spacieuse cependant à rafraîchir (moisi sur le plafond de la salle de bain, et odeur de renfermé) Petit déjeuner simple : pas beaucoup de choix
3 out of 5
Recommended
for Everyone
by A verified traveler

Watch checking in late!

Posted Apr 18, 2015
Red eye flight late nigh arrival. Only one person on staff and he left for thirty minutes right after we checked in. Got put into a smoking room. Was 45 minutes before we were put into a non smoking room. Weary travelers didn't need that. Otherwise the hotel and rooms are nice.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ontario Canada

OK stay but distant

Posted Apr 14, 2015
Pros: Breakfast is good and hot.
Location: See distant
OK stay but not close enough to Miami. Shopping mals are close (<2mi) but need taxi which costs $11-12 + tip. Free shuttle is kept busy and leaves at specific times. Downtown is 30 -40 min by car. Shuttle to cruiseport costs $15 per person + tip.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bogotá - Colombia

Excelente hotel

Posted Apr 8, 2015
Muy bien ubicado. Cómodo. Las habitaciones son muy amplias y acogedoras. Los precios del hotel están bien para su calidad.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Guadeloupe

Hotel accueillant, proche de commerces

Posted Apr 7, 2015
Hotel très convenable et propre, personnel agréable. Navette qui nous emmène au mall et a l aéroport gratuitement.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 1, 2015
everything is good, staff is helpful, breakfast was good.
1 out of 5
by A verified traveler

Horrible Shuttle

Posted Mar 30, 2015
Waited over an hour for shuttle to pick up from airport. Other hotel shuttles passed every 15 minutes by airport. The AM shuttle did NOT start until 6 AM and passed every 2 hours. Had to pay for a taxi when my hotel offered 'shuttle service'. Worse shuttle service ever! Will never stay here again!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 23, 2015
No shampoo... called to ask and they toldnme I have to come downstairs to get it... came to front desk and they gave a an open bottle.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom delaware

Nice,clean hotel with airport shuttle.

Posted Mar 21, 2015
Within walking distance of restaurants. Wifi free is a plus. Unfortunately it is 20-35 minutes from the airport and the shuttle only goes every 2 hrs. , a real deficit. Not only that but the 8 am shuttle I took was 12 minutes late leaving.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Aruba

Very nice hotel shopping with car is nearby..

Posted Mar 21, 2015
Nice and clean hotel..good value for money..and the breakfast is more than OK!