Ratings based on 383 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Whitby, Canada

Mom and Daughter weekend

Posted Nov 18, 2014
Pros: location
Location: the beach was minutes away with your reserved chairs, shopping, Ocean Drive, food - five minutes cab ride.
We arrived after 11 pm and Omar greeted us with a smile, the room was all ready for us both, the complimentary breakfast was quick and tasty at the corner café the next morning was a great surprise.
Comment from Hotel Management
Jan 19, 2015 by Jessica FD Manager, Hotel Management
Thank you for your recent visit and for sharing your feedback! I have shared your kind words to the team as well as with Omar. He is appreciative of your review and wanted to thank you! We hope to welcome you back in the future!
5 out of 5
Recommended
for Couples
by Judefrom BRLA

Location is everything in South Beach

Posted Nov 11, 2014 on Hotels.com
Anniversary getaway to South Beach, found this hotel that was highly rated. When we arrived the staff was friendly and helpful. The hotel lobby, courtyard, pool & hot tub area are all very clean and well maintained. Our room was very spacious and well appointed, really more like 1 bedroom 1.5 bath apartment. Full kitchen with Sub-Zero fridge, dishwasher, microwave, and oven, kitchen area, sectional couch in the living room all were nice touches. Well decorated, great bathroom with large walk in closet, deep tub, separate shower, and his and hers lavatories. Our only real complaint would be the street noise. We were surprised to find that our room featured a balcony overlooking Collins (A1A) which is great for a view, but with people honking horns and revving Ferrari engines all hours of the night it was easy to be woken up a few times a night. There are rooms that don't face the main strip, and this would be our choice if we go back. I would definitely recommend the hotel, the location is an easy walk to Lincoln Road Mall, Ocean Drive, and a short cab ride to anywhere in South Beach. Free beach chair and umbrella access and breakfast at the restaurant downstairs were nice touches as well.
Comment from Hotel Management
Mar 21, 2015 by Hotel Management, Hotel Management
Thank you for your feedback and for taking the time to share your experience! Thank you for your kind words. We are glad that you enjoyed our location, hotel, clenliness, and friendly staff! We hope to see you again in the near future!
3 out of 5
Recommended
for Couples
by peterfrom Montreal

Mediocre

Posted Nov 8, 2014 on Hotels.com
Balcony doors did not lock, ao we moved rooms. The new room was better. Service was good, but the front desk clerks seemed pretty disorganized. Rooms are nice with a kitchenette.
Comment from Hotel Management
Mar 21, 2015 by Hotel Management, Hotel Management
Thank you for sharing your feedback with us! I apologize for the challenges that you faced in your first room and with the front desk staff, however we are glad we were able to accommodate you into a new room which better suited your needs. We are also glad to hear that you liked the rooms as well as the kitchens. We hope to welcome you back in the future!
4 out of 5
Recommended
for Getaway With Friends
by matias guilfrom Buenos Aires

Hotel tipo apartamento, muy equipado, Recomendable

Posted Nov 7, 2014 on Hotels.com
El hotel cuenta con apartamentos equipados con todo, heladera,cocina, microondas, vajilla, lavarropas, secarropas, etc. Los espacios son grandes. El sofacama del living tiene unos resortes que prueban tu capacidad frente a la incomodidad, es imposible dormir ahí. La pileta es discreta y el agua algo fría. El hidromasaje no tiene fuerza. Buen servicio de playa con pago extra. Desayuno humilde, pero correcto incluido en el precio. La atención es correcta. (Muy bien Alex del front desk) Buena relación precio/Calidad.
Comment from Hotel Management
Feb 2, 2015 by Hotel Management, Hotel Management
Thank you for your recent stay and review. We're so happy that we were able to meet your expectations. I will be sure to pass along your kind words to Alex. We hope to welcome you again soon!
4 out of 5
Recommended
for Getaway With Friends
by jean marc

Posted Nov 6, 2014 on Hotels.com
Comment from Hotel Management
Mar 21, 2015 by Hotel Management, Hotel Management
Thank you for your recent visit and for sharing your feedback with us!
5 out of 5
by A verified travelerfrom Baltimore, MD

Best hotel I ever visited in my Life!!

Posted Nov 5, 2014
Pros: The space in the room. It felt like a home away from home:)
Cons: Nothing
Location: Eat, shop. lounge, hookah.
The hotel ambiance was absolutely amazing. We loved the decor and the Customer Service rendered was very commendable.
Comment from Hotel Management
Jan 19, 2015 by Jessica FD Manager, Hotel Management
Thank you for your feedback and for taking the time to share your experience! We are thrilled you enjoyed our hotel, customer service and decor! We hope you will come back to visit us very soon.
5 out of 5
Recommended
for Couples
by LILIAfrom Rio de Janeiro

Uma jóia em South Beach

Posted Nov 4, 2014 on Hotels.com
Estive por 5 dias no Boulan. A localização não poderia ser melhor ! A uma quadra da praia e algumas quadras da Lincoln. Restaurantes ótimos bem perto, 2 Walgreens e boas lojas. O pessoal do hotel é super simpático e o apartamento é enorme ! Voltaria para lá com toda certeza ! Adorei !
Comment from Hotel Management
Mar 21, 2015 by Hotel Management, Hotel Management
Thank you for sharing your feedback with us! We are happy to hear that the location and friendly staff exceeded your expectations! We look forward to welcoming you again soon!
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Boulan Stay

Posted Nov 1, 2014 on Hotels.com
The "hotel" is a condo apt like setting. The room was supposed to have a oceanview which it didn't and the balcony did not have any seating. Why pay for a balcony if you cannot go out and relax there??? The bathroom was beautiful and large but have an array of flies on the ceiling (ouch!). You would think housekeeping services would have noticed them and corrected the situation prior to my arrival. The staff was very accomodating. I feel I overpaid for this room.
Comment from Hotel Management
Feb 22, 2015 by Hotel Management, Hotel Management
Thank you for sharing your feedback with us! I apologize for the challenges that you faced while being our guest, but am happy to hear that you enjoyed our location and friendly staff! We hope that you will return in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler

Gute Lage des Hotels. Es ist alles schnell zu Fuß.

Posted Oct 31, 2014
Wir waren zu dritt unterwegs. Das einzige was ein wenig zu beanstanden war, war das Schlafsofa. Dieses war nicht so gut wie der Rest der Wohnung. Ansonsten war alles top!
Comment from Hotel Management
Mar 6, 2015 by Jessica FD Manager, Hotel Management
Thank you for your recent stay and review. I'm so happy to hear that you had a wonderful stay. We hope to welcome you again soon!
5 out of 5
Recommended
for Couples
by LILIAfrom Rio de Janeiro

Localização e serviço impecável !

Posted Oct 23, 2014 on Hotels.com
Quasrtos enormes, pessoal de atendimento muito simpático e hma localização imbatível ! Voltaria com certeza !
Comment from Hotel Management
Feb 8, 2015 by Hotel Management, Hotel Management
Thank you for your recent stay and review. We're so happy to hear that you had a wonderful stay. We hope to welcome you again soon!