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Reviews of Sonesta Simply Suites Miami Airport Doral

2.5 out of 5
Sonesta Simply Suites Miami Airport Doral
8855 Nw 27th St, Doral, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 570 out of 1003 reviews" "
Rating 8 - Good. 265 out of 1003 reviews" "
Rating 6 - Okay. 83 out of 1003 reviews" "
Rating 4 - Poor. 37 out of 1003 reviews" "
Rating 2 - Terrible. 48 out of 1003 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean! Big rooms.
Stayed 1 night in Apr 2024
Response from Sonesta Simply Suite on Apr 20, 2024
Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner! Looking forward to welcoming you back soon.

10/10 Excellent

Carmen

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and looked new. Plenty of parking spaces available. Close enough to the airport yet no noise. Will definitely stay again.
Stayed 2 nights in Apr 2024
Response from Sonesta on Apr 17, 2024
Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner! Looking forward to welcoming you back soon.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sonesta Simply Suite on Apr 15, 2024
Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

William, CHRIST CHURCH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our needs
Stayed 3 nights in Apr 2024
Response from Sonesta on Apr 12, 2024
Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Russell

Traveled with partner
Liked: Amenities, property conditions & facilities
Every thing is great
Stayed 1 night in Apr 2024
Response from Hotel Management. on Apr 11, 2024
Thank you so much for the great review, Russell! We're delighted to know that you had such a fantastic experience with us.Looking forward to seeing you soon!

10/10 Excellent

Cesar

Business traveler
Nice location, close to the airport, very good restaurants close by, a huge plus free parking! Nothing fancy but just enough, full size fridge, stove, some kitchen supplies, sink, a nice area if you want to cook something.
Stayed 4 nights in Apr 2024
Response from Sonesta on Apr 10, 2024
Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

8/10 Good

Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice but would be nice to offer coffee in lobby.
Stayed 5 nights in Apr 2024
Response from Sonesta on Apr 10, 2024
Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

8/10 Good

Mira

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Newly renovated rooms are great! The staff was amazing and I mean at all check points from shuttle to the reception - they truly make this place. I wish the shuttle to the airport would go more often but overall a great place to stay. We will definitely be back.
Stayed 1 night in Apr 2024
Response from Sonesta on Apr 9, 2024
When a guest takes the time to write, we are especially grateful. We are pleased to hear that you had an enjoyable stay. At Sonesta, we constantly strive to ensure that all of our guests are well taken care of, and we never tire.

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Apr 2024
Response from Sonesta on Apr 9, 2024
Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Mirne, Diamond Bar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the fact that restaurant is open late Difficult to roll suitcases on carpet but nice quite hotel
Stayed 1 night in Apr 2024
Response from Sonesta on Apr 7, 2024
Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!

10/10 Excellent

james

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sonesta on Apr 9, 2024
Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

8/10 Good

Tracey

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Sonesta Simply Suite on Apr 6, 2024
Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
One of my favorites, I stay many times when I’m in the Miami area.
Stayed 1 night in Apr 2024
Response from Sonesta Simply Suite on Apr 6, 2024
Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

2/10 Terrible

Filios, Brookline

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel supposed to have free shuttle bus but it’s not there. …. No restaurant and it’s located in industrial area
Stayed 1 night in Apr 2024
Response from Sonesta on Apr 4, 2024
Thank you for your review. We apologize for any inconvenience regarding the shuttle service. Please note that our complimentary shuttle operates from 6 AM to 10 PM. We understand that your request fell outside of our shuttle operating hours.As for nearby restaurants, there are plenty in the vicinity for your dining convenience. We hope this information helps and that you'll consider staying with us again in the future.Thank you for choosing our hotel.

8/10 Good

Ilmija

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Sonesta Simply Suite on Apr 5, 2024
Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

8/10 Good

Garry Klebert II

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2024
Response from Sonesta Simply suites on Apr 2, 2024
Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Roza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Hotel Management. on Apr 2, 2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
All ok
Stayed 2 nights in Mar 2024
Response from Hotel Management. on Apr 2, 2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Excellent

Elvins

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
very clean, nice people. good deal and spacious
Stayed 3 nights in Mar 2024
Response from Sonesta on Mar 30, 2024
Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super comfortable and clean accommodation I would definitely stay again
Stayed 1 night in Mar 2024
Response from Sonesta Simply suites on Mar 26, 2024
Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!

10/10 Excellent

Jabena

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 4 nights in Mar 2024
Response from Sonesta Simply suites on Mar 26, 2024
Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

10/10 Excellent

Deborah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle bus driver was amazing and very helpful. We loved our stay away from home. Our flights were canceled and we were able to get a room for the night. They let us stay all day at the pool until our flight at 9:00 pm, the shuttle bus took us back to the airport.
Stayed 1 night in Mar 2024
Response from Sonesta Simply Suite on Mar 25, 2024
Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

8/10 Good

Stanley

Traveled with partner
Liked: Cleanliness
It was good
Stayed 3 nights in Mar 2024
Response from Sonesta Simply Suite on Mar 25, 2024
Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Joanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend!!
Stayed 4 nights in Mar 2024
Response from Sonesta Simply Suite on Mar 25, 2024
Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

eleonora

Liked: Cleanliness, staff & service, property conditions & facilities
Great facilities
Stayed 2 nights in Mar 2024
Response from Sonesta on Mar 26, 2024
Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!

8/10 Good

Ehab

Traveled with family and small children, Traveled with family
Liked: Staff & service, property conditions & facilities
Small quiet place, not very fancy but good. In Doral (lovely city) and close to downtown (20 mins drive if no traffic)
Stayed 2 nights in Mar 2024
Response from Sonesta on Mar 22, 2024
Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for your comments, and we hope to welcome you back to the hotel soon!

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Sonesta Simply suites on Mar 23, 2024
Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Available shuttle service and drivers were excellent! Such a great service. Our room was right beside the main lobby checkin, so was noisy
Stayed 1 night in Mar 2024
Response from Sonesta Simply Suites Miami Team on Mar 27, 2024
Dear Lynn,Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We hope to welcome you back to the hotel soon! Best regards

8/10 Good

GUETSON, Miami F

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Hallways smells
Stayed 9 nights in Mar 2024
Response from Hotel Management. on Mar 22, 2024
We appreciate your positive rating! We apologize for the inconvenience with the hallway odor. We'll work on addressing this promptly.

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean and really nice staff
Stayed 1 night in Mar 2024
Response from Sonesta Simply Suite on Mar 21, 2024
Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Alfredo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Sonesta Simply Suite on Mar 21, 2024
Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

2/10 Terrible

Jay

Disliked: Staff & service, property conditions & facilities
Do not count on getting an airport shuttle. Terrible service.
Stayed 1 night in Mar 2024
Response from Sonesta on Mar 19, 2024
Thank you for taking the time to review our property. We are very sorry that you had such a negative experience while staying with us. We continually try to do our very best for all of our guests. I hope that you will consider giving us another opportunity.

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice. The place was clean but it is a little loud sometimes. Overall, it was great
Stayed 2 nights in Mar 2024
Response from Sonesta on Mar 18, 2024
Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

8/10 Good

RIGOBERTO

Stayed 6 nights in Mar 2024
Response from Sonesta Simply Suite on Apr 5, 2024
Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

8/10 Good

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a very clean and convenient hotel. The rooms are comfy and have great space. The only think I missed is having a breakfast option.
Stayed 1 night in Feb 2024
Response from Hotel Management. on Mar 14, 2024
Thank you for your review, Sofia! We're thrilled to hear that you found our hotel clean, convenient, and comfortable. Your feedback about the breakfast option is noted, and we'll definitely take it into consideration for future improvements.

10/10 Excellent

Edhuarda

Traveled with partner
Liked: Amenities
They were very clean and helpful! The place smells great and clean. They allowed us to check in a little earlier than we expected.
Stayed 1 night in Mar 2024
Response from Sonesta Simply Miami Airport on Mar 12, 2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Excellent

Cleotha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Sonesta Simply Miami Airport on Mar 12, 2024
Thank you for the review. We look forward to seeing you again soon!

8/10 Good

Julian

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Sonesta Simply Miami Airport on Mar 12, 2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Excellent

Thomas S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just slightly off the freeway where it's quieter, this hotel offers better facilities than its famous neighbors for a lower price. Rooms are spacious with full facilities for longer stays. There's a park out the back which would be a wonderful wildlife walk. Unfortunately it was under construction when I was there. Regular shuttles to the airport, a laundry and a gym were additional good features of this hotel.
Stayed 1 night in Feb 2024
Response from Sonesta Simply Suite on Mar 10, 2024
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We are glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high hospitality standards. We can't begin to tell you how much we appreciate your review!

10/10 Excellent

CINDY

Traveled with partner
Very kind and courteous staff. The Shuttle driver was most excellent
Stayed 1 night in Mar 2024
Response from Sonesta on Mar 5, 2024
Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!

10/10 Excellent

LUIS, MARACAIBO

Liked: Cleanliness, staff & service, property conditions & facilities
Kinda dark on the parking area
Stayed 1 night in Mar 2024
Response from Hotel Management. on Mar 4, 2024
Appreciate the review, Luis! We'll definitely work on improving the lighting in the parking area for a safer experience.

10/10 Excellent

Efrain, Las Cruces

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice part of Doral, small little shopping center 5 minute walk. I really enjoyed my stay staff was friendly. The bed was comfortable, looking forward to coming back
Stayed 2 nights in Feb 2024
Response from Sonesta Simply Suite on Mar 2, 2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Overall Great stay will book again
Stayed 2 nights in Feb 2024
Response from Sonesta Simply Suite on Mar 3, 2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Excellent

BARSHA I LAWMAN-

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay. Staff were pleasant
Stayed 1 night in Feb 2024
Response from Sonesta Simply Suite on Mar 2, 2024
We're thrilled to hear that you had a great experience with our staff! Thank you for taking the time to leave a review.

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Feb 2024
Response from Hotel Management. on Mar 1, 2024
We're thrilled to hear that you had a great experience with our staff! Thank you for taking the time to leave a review.

2/10 Terrible

Terrie

Traveled with partner
Disliked: Property conditions & facilities
No amenities
Stayed 1 night in Feb 2024
Response from Hotel Management. on Mar 1, 2024
Dear Terrie, Thank you for your feedback, really sorry you had that inconvenience. Regards

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great frendly staff
Stayed 2 nights in Feb 2024
Response from Sonesta on Feb 25, 2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was awesome! Check in was a breeze especially because I got to do early check in. The room was so cute and clean. Checkout was awesome! I checked out the pool and got some sun. The weather was a little breezy so I would’ve liked to go into the hot tub but there was no water in it so maybe it was under construction. Overall, I would stay here again!
Stayed 1 night in Feb 2024
Response from Hotel management on Feb 25, 2024
Thank you for the fantastic review! We're delighted that you had a smooth check-in and enjoyed the clean room. We apologize for the issue with the hot tub and appreciate your understanding. We look forward to having you stay with us again!

10/10 Excellent

Vilma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great and honestly I have nothing negative to say about my accommodation
Stayed 1 night in Feb 2024
Response from Sonesta Simply Suites on Feb 24, 2024
We're thrilled to hear that you found our location convenient and enjoyed a peaceful stay! Thank you for choosing our hotel, Vilma.

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sonesta Simply Suites on Feb 24, 2024
We're thrilled to hear that you found our location convenient and enjoyed a peaceful stay! Thank you for choosing our hotel, Pamela.