Ratings based on 10 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
by Ed from Ottawa, ON, Canada
A BAD DESIGN
Posted Jan 11, 2013
Pros: concierge and the receptionist
Cons: Read my comments above
Location: Very good
First of all the access uphill ramp to the hotel is steep and the entrance area is plugged with parked cars. It took us a while to reach the front doors.A BAD DESIGN FEATURE The entrance area is exposed to the Easterly winds off the Ocean which is the prevailing wind in South Florida. The entrance doors are hard to open and close due to the stiffness of the door hardware which is necessary to control the operation of the doors from the effects of the wind. THIS IS ANOTHER BAD DESIGN FEATURE. The toilet in our Room No316 was located inside the bathroom in a cubicle separated by a pair of sliding doors hard to operate. There was very little room between the toilet paper holder and the toilet seat. Very uncomfortable. ANOTHER BAD DESIGN FEATURE. We always trusted EXPEDIA. We willl be very careful in our future dealings
Posted Jan 16, 2013 on Hotels.com
by SBN from London, England
best hotel in Miami
Posted Jan 19, 2012
Pros: beach, boardwalk, spa facilities, general cleanliness
Cons: Airconditioning units in some rooms are quite noisy
With an excellent location on the beach and boardwalk and with great facilities, this is the best place to stay in Miami without question. The suites are self catering and fully equipped. Valet service is good.Food is Ok if you want to watch your diet- dont expect burgers.
by A verified traveler from Rio de Janeiro, Brazil
I had a great stay
Posted Jan 29, 2012
Pros: clean and large room
Cons: the pool could be a little better
I had a great stay. Room was nice, staff were pleasing and available. I didn't use much of their SPA activities though, but they all seem interesting for those with time for that (and money!). I'd definitely recommend it.
by A verified traveler
Posted Jan 26, 2012
Cons: inconsistent pool service on cloudy days. No air conditioning in the hallways sometimes.
Great Hotel. No 5 star, but very close. The location and spa are awesome!
by Susan from nea Chicago
Wonderful, peaceful get-away
Posted Jan 24, 2012
Pros: The bed was the most comfortable I have every slept in.
Location: Right on the ocean, enough stores and eaterys withing walking distance, but not in the rush of things....great for a restful get-away.
Everything was exactly the same as the pictures and ads. It was just beautiful. The staff was friendly and helpful. The service was wonderful We had a great stay!!
by Jacquie from London, UK
Posted Jan 16, 2012
Execellent hotel. Great spa and gym facilities. Very helpful consierge. Unfortunately there restaurant is not very pleasing. Poor menu choice
Fabulous Hotel - Stunning Spa and Ameneties
Posted Jan 6, 2012 on Hotels.com
Perfect service, exquisite spa, fabulous classes and gym, amazing room! I just can't say enough good things about this place!!! So relaxing, right on the beautufil beach. The suite rooms are huge snd so elegantly decorated. The beds are superb- you feel so at home here it is wonderful!
A Perfect get-away
Posted Jan 1, 2012 on Hotels.com
This place is IT for me! LOVED it. I went there with some friends and enjoyed it way more than I thought I would. This place is everything a girl would want-Wellness workshops, individual or group fitness activities as well as full gym, spacious room,SPA, beach, pools, healthy organic restaurant, lounge, and more spa! The resort is 15-20 minutes cab-ride away to South Beach area and within walking distance to some of the amazing restaurants and stores. Can't wait to go there again with my husband or my sisters!
by A verified traveler
Posted Jan 11, 2012 on Hotels.com
Great place for those into healthy living. We left the facility feeling rejuvenated, rested, refreshed, and in balance. Remember, this is a luxury destination resort and spa so expect to pay top dollar for everything. Spa services and facilities were excellent, however, the women's spa can get overcrowded. Meals were very good and the menu had a nice selection of healthy options as we expected. Loved the fitness classes offered. Wished we had more time to do more of them. Hotel staff professional, courteous as expected. Many areas are cell phone free areas which is fantastic in terms of relaxation but it would be great if all guests actually adhered to the policy. Property is right on the beach, has beautiful views, plenty of outdoor seating/relaxation areas. Beach services like padded lounge chairs, towels, water, and sunscreen are provided at no cost. At least one of the property's pools is adult only which is relaxing and makes for a quieter area. Nice walk/jog path. South Beach is only 10 - 15 min taxi ride away and there are plenty of things to do there in terms of night life, dining, and shopping. Overall, our stay was very good and we would visit this property again.