Ratings based on 501 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Rio de Janeiro
Hotel moderno em downtownPosted Jun 8, 2015
Pros: Quarto moderno com ótima cama
Location: Ótimoes restaurantes, em breve o shopping Brickell Village, downtown e bom comérico
Localização excelente, boa piscina, quarto confortável. Excelentes instalações
for Everyoneby A verified traveler
Muito bom localização excelentePosted Jun 7, 2015
Muito boa Local agradável com excelente localização muitos atrativos próximos
for Business Travelersby A verified traveler from New York
Fantastic!Posted Jun 2, 2015
Pros: Service provided by the Conrad Team.
Location: The Cantina at the Viceroy is a fantastic spot for dinner and cocktails with clients and friends.
The Conrad is my preferred hotel when I am in Miami. The staff is friendly and professional and the level of service is impeccable.
for Everyoneby A verified traveler from Sheffield
Conrad stay 24th may 2015Posted May 29, 2015
Great looking stylish hotel. Had to change rooms due to noisy neighbours in next room but upgrade was excellent with a corner room overlooking the bay. Complimentary wine for 3 nights thrown in who could ask for more? Loved the hotel and location will deffinately return
for Everyoneby A verified traveler from Montreal
Very nice hotel with a lovely swimming poolPosted May 26, 2015
Pros: The comfortable room and the swimming pool.
Cons: Provide up-to-date restaruant menus in the rooms. Provide a kettle rather than a coffee maker.
Location: Very close to public transport links with easy access to many places of interest within Miami.
I stayed at the Conrad for four nights, business then leisure, and would be happy to go back. The staff were invariably very helpful and courteous. My room was spacious, very comfortable, well equipped with TV, clock radio and numerous powerpoints, and immaculately clean. One of the bedside lamps was however broken and not repaired during my stay, even after being reported. The coffee maker was a little complicated, although fine after reading the instructions; but for me a simple kettle - and the possibility of tea - would definitely have been preferable. There was a good selection of minibar snacks and drinks available, expensive of course, but still good to have. The restaurant menu in the information folder was out of date. Evening meals in the restaurant were very good. The main inconvenience in the hotel is the layout, which means having to go up to the 25th floor and then down again to the rooms, using two separate lifts. The swimming pool is also on the roof of a separate, adjacent building, so accessing it means going downstairs (two lifts), crossing the hotel access road and then going up to the 12th floor a in the second building..... But the pool itself is large and generally excellent, the water is warm and it is attractively surrounded by palm trees, plants and loungers. And the hot tub is really hot and a wonderful way to end a day! There's also a good gym and tennis court. Trolley, bus and transit (Metromover) services are all very close by
for Everyoneby A verified traveler from boston
nice hotel close to everything in BrickellPosted May 12, 2015
Pros: view of water - amenities in room
Location: close to everything in brickell -- as well as to train
The staff was great - loved how close it was to everything - room was wonderful!
for Everyoneby A verified traveler
Posted May 10, 2015
by A verified traveler from M Sao Paulo
Hotel não corresponde com suas 4 estrelasPosted Apr 18, 2015
Parece um hotel de 2 estrelas, pagamos caro para ter conforto e encontramos : quarto empoeirado, chuveiro sem pressão, em conta gotas, sanitário quebrada a descarga, carpete do quarto imundo, Qdo fomos reclamar disseram q o quarto reservado pelo Expedia era assim, absurdo!!!!! Café da manhã, atendimento péssimo, todos os dias faltava algo, exemplo: mel, nunca tinha, tivemos q pedir P 4 pessoas diferentes p conseguir 1 mel, até o days Inn deve ter mel a vontade, além do atendimento do café, não passava garçons p atender. Enfim, já que custa caro, recomendo ficar em outro hotel 4 estrelas, que realmente honre suas estrelas.
by A verified traveler from M
Posted Apr 18, 2015
Chuveiro quebrado Vaso sanitário vazando Muita poeira
for Everyoneby A verified traveler from Boston, MA
Hotel downtown MiamiPosted Apr 8, 2015
Pros: Clean, staff was very nice friendly and helpful in every aspect of my stay.
Cons: Pillows are horrible, too soft and lumpy, shower leaked out onto the floor.
Hotel was nice, clean staff friendly and efficient but everything there is very pricey including Atrio, surrounding restaurants, breakfast buffet, valet parking etc, all much higher than you may be used to.