Ratings based on 766 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 15, 2015
Only thing I thought was shocking was the price you have to pay for breakfast in the morning.
2 out of 5
by A verified travelerfrom tx

AC does not work well.No refrigerator in the room

Posted Apr 7, 2015
AC does not work well.No refrigerator in the room. Parking is extra which is usually free in other hotels I have been. They should provide Atleast 1 bottle of water per day of stay just to reflect their customer care. These are very simple but important things to consider and they should work on it to improve these.
Comment from Hotel Management
Apr 10, 2015 by Dennis T., Hotel Management
Thank you for choosing to stay with us, and thank you for your feedback. I am truly sorry that we did not meet your expectations, or our own for that matter. I have shared your feedback with my team, and we are taking immediate corrective action to improve our processes and amenities. I hope that you will consider staying with us during a future visit to Miami. We would love to welcome you back for an improved experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel in Flughafennähe

Posted Apr 6, 2015
Check In etwas lange. Zimmer für 2 Erwachsene und 1 Kind mit Frühstück gebucht, Kind musste noch extra Frühstück bezahlen
4 out of 5
Recommended
for Everyone
by A verified traveler

Flughafennah

Posted Apr 5, 2015
Schöne geräumige Zimmer mit guter Ausstattung in der Nähe zum Flughafen.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom MID

Hotel bueno para pasar la noche

Posted Apr 5, 2015
Es un hotel con buena conectividad para ir a los cruceros o plazas. Al rededor no hay nada que ver, pero está situado en un lugar estratégico para moverse s los puntos de interés. Me hicieron un cargo de un dólar días después de mi estancia sin razón alguna, no es mucho dinero ni nada, pero es algo que no debió pasar.
3 out of 5
by A verified travelerfrom MID

el peor cuarto del hotel

Posted Apr 2, 2015
Terrible la ubicación y el estado del cuarto. Nos dieron en el primer piso al lado del estacionamiento, sin privacidad y se escucha mucho ruido. Las habitaciones se ven viejas y descuidadas. Lo único rescatable es la amabilidad del personal que es de primera, lástima de las instalaciones.
3 out of 5
by A verified traveler

Be aware of the shuttle to the cruise ships.

Posted Mar 24, 2015
Pros: Reception area was nice.
Cons: Odor in the rooms, shuttle service, price, condition of hallways and rooms.
We paid $24 to get us and our luggage to the cruise ship in a shuttle. The van carried the humans and the trailer carried the luggage. Mid-trip we had cars on the freeway motioning for the driver to pull over, which she did and checked the trailer. Another passenger asked if everything was okay and she said it way. Once at the terminal, when we went to get our luggage, it was not there; it had flown out the back of the trailer and sprawled across the freeway. We spent two hours while the shuttle service tried to find our luggage. The luggage was found with half it's original contents; I got to go on a 7-day cruise to Caribbean without a bathing suit, sunglasses, flip flops, jammies and many other items.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very Clean!

Posted Mar 22, 2015
Comfortable beds, clean rooms, nice staff. would stay here again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Southern California

One night stay on our way to the Keys.

Posted Mar 16, 2015
Nice area to sit and enjoy a drink from the bar inside or out. Nice rooms.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Jersey

Nice hotel and close to where our son lives.

Posted Feb 19, 2015
Pros: The staff was very pleasant. It was close to the airport and provided a shuttle.
Location: It is close to the airport. South Beach isn't far and nice malls are in the area. Also Miracle Mile has nice small shops and is close.
We enjoyed our stay. The hotel was wonderful and convenient to where our son lives. We have stayed there before and I'm sure will return in the future. Everyone was very pleasant and helpful. I would recommend this hotel.