Ratings based on 266 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near the port

Posted Mar 2, 2014
Great stay,well worth it very clean,close to the ships
3 out of 5
by Rachel from Pacifica, CA

Ok for one night

Posted Feb 24, 2014
Cons: Noise, sound proofing!!
We spent one night here before departing on a cruise. I was really disappointed at the noise level! We hardly slept that night. Constant sound of car horns honking outside and from the room next door, we could hear someone playing Candy Crush! Super thin walls and apparently not double pane windows. Service was good, front desk staff friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel

Posted Feb 21, 2014
Beautiful hotel. Front Desk was very welcoming during our stay. Received great suggestions on dining, sightseeing, shopping, and entertainment from concierge, Giovanni. Overall a wonderful experience. Thank you!
4 out of 5
Recommended
for Everyone
by Felix

Needed a room ASAP, they were able to deliver

Posted Feb 18, 2014
Clean room, helpful staff, overall good experience
3 out of 5
Recommended
for Everyone
by lisa from ma

Pool needs some updating

Posted Feb 11, 2014
Staff super friendly and helpful. Shuttle to cruise major plus
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location walking distance to a lot of places

Posted Feb 6, 2014
The location is perfect walking distance to the American Airlines Arena, Bayside Park, Shopping
3 out of 5
by Karen from Syracuse NY

Not what I thought.

Posted Feb 2, 2014
Dated. Pool was closed. We were there on pleasure 4 days. Write up on this hotel is more boastful than it turned out to be. Def doesn't deserve 4.5 rating. In the room it mentions room service. Our son fell asleep about dinnertime so we called down to order only to be told they don't offer room service.This hotel would be OK for overnight business.
4 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Jan 29, 2014
1 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 13, 2014
5 out of 5
Recommended
for Everyone
by A verified traveler

Really close to downtown Miami! Awesome on newyear

Posted Jan 8, 2014
Really great time with my friends. Really comfortable and quite for nursing hangovers