Ratings based on 444 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from orlando
Tailgating weekendPosted Sep 11, 2014
Location: This hotel is in a nice quiet location but not to far from several stores & restaurants
We stay at this hotel before Dolphins home games and is perfect!
for Everyoneby A verified traveler from bradyville tn
Posted Sep 9, 2014
the room was clean, the staff was friendly, the bed was very comfortable, and bath towels were actually soft! They had a bistro open from 5-10 to eat at night and some starbucks drinks. it was great!!!
for Everyoneby A verified traveler from miami, fl
Clean hotelPosted Sep 8, 2014
Nice and clean hotel. The con is that you could hear a lot from your room. Noisy. The staff at the bistro could be rude at times. Lady at the front desk is awesome!
for Everyoneby A verified traveler from Florida
Very nice and clean hotel.Posted Sep 3, 2014
The hotel was very nice and clean. The rooms are in excellent condition. The staff was very helpful, my mother left an article in the pool area and when we called to let them know they acted fast and had it at front desk ready for us to pick it up. It was a very nice stay! :)
for Everyoneby A verified traveler from Detroit
NoisyPosted Sep 2, 2014
Pros: Basic, clean room, just noisy.
Cons: Staff should provide ample warning of noise levels for guest on first floor.
Location: Not much to do nearby, it's in Miami but near lots of highways.
Here's the deal....this may have been a good place to stay if not for the noise all night long. The hotel staff gave us a first floor room but neglected to explain that it was easily within ear-shot of the lobby. So, ALL NIGHT LONG, the receptionist would let the phone ring, babies screaming and people talking in the lobby, misc hotel check-in and check-out noise, you name it. Some people, of course, have no consideration for others that might be sleeping nearby. However, I guess we cannot totally blame hotel guests for talking in the lobby area. The real problem is that the staff should have warned us that they would be allowing phones to ring during all hours of the night and that the rooms in the first floor area would be noisy. The first floor should be reserved for those who are hard of hearing, or those who enjoy screaming babies and unanswered phones. Also, we had a reservation so it's not like we just showed up and had to take whatever room was left.
for Everyoneby A verified traveler from Jamaica
Wireless in room unstablePosted Sep 1, 2014
Pros: The cookies at 4 pm at the receptionist were great.
Cons: The wireless service in the rooms, customer service.
I had a room on the fifth floor and the wireless in the room was basically unavailable, it was so unstable. Unfortunately despite initial attempts to resolve it, there was no improvement and at one point the front desk receptionist advised me that there was something wrong with my device which I felt was an unreasonable and unhelpful response.
for Everyoneby A verified traveler from CT
Miami vacationPosted Aug 31, 2014
Pros: Affordability, size, cleanliness
Cons: Better location, near an industrial area (not much of a view)
Location: Dolphin Mall was nice, lots of great restaurants and shops it's about 15 mins away
Room was large and gorgeous, sofa bed was very comfy. Staff was very helpful and promt to our needs. Rooms/Pool/hot tub were very clean and grounds were well taken care of
for Business Travelersby A verified traveler from Gainesville, FL
EXCELLENT HOTEL!Posted Aug 26, 2014
Pros: Infrastructure, room cleanliness/appearance.
Clean! Clean! Clean! There's nothing more pleasurable than a clean hotel/room. Second time I've stayed at this hotel and it has fulfilled my expectations. Will continue staying here when in town.
for Everyoneby A verified traveler
Super nice hotelPosted Aug 24, 2014
Pros: How clean and nice it looked.
Cons: Have the Deli open.
I really liked this hotel, very clean, room very comfortable and big. The staff very nice. The only thing was that the hotel has a Deli and if you wake up late you won't find anywhere to eat or drink coffee.
for Everyoneby A verified traveler from Tampa
No disappointmentPosted Aug 11, 2014
Great place to stay! Professional and accomodating staff. Couples and/or family friendly. It is BY FAR better hotel than overpriced ,customer alienating with bad attitude, decor , and quality of the hotels you find elsewhere . Unless you are looking for a high end ($300-$500 nightly rate), most likely you will not come close to a comfort, and quality of the hotel anywhere else.