Ratings based on 370 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
71% of guests recommend
3.4 Room cleanliness
3.4 Service & staff
3.2 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Cincinnati, Ohio

Clean hotel on the beach

Posted Jul 13, 2014
Love the Thunderbird and staff. Always being cleaned and worked on. Best bartenders in town.
3 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Going....Going......

Posted Jul 1, 2014
Excellent location on Sunny Isles Beach. Unfortunately, the trend is for these once beautiful motels to allow themselves to get run down waiting for the "right price". To eventually give way to a new high rise condo. It appears this hotel has seen better days. Rooms are outdated and cleanliness an issue. The kitchen had an odor of gas coming from the stove. The A/C was hit and miss in that your manual settings seemed to have little to do with eventual airflow. Maintenance and housekeeping staff seemed distant and aloof, requests for additional towels were met with annoyance. The front desk is either rigid or accommodating depending on the luck of the draw. Don't expect any help from the valet and self parking is a mission. Otherwise, the onsite restaurant and bars were fairly good and prices reasonable. Don't expect to get a chair on the beach for free--you gotta pay for that. We were here in the off season, so maybe things are different in the winter. In sum, very reasonably priced room on the beach and located across the street from PUBLIX supermarket if you want to watch the budget. Enjoy
1 out of 5
by juan from colombia

ugly hotel

Posted Jun 24, 2014
Pros: location
Cons: everything...it is very very very old and in bad conditions. The employees are not friendly. They do not have customer service attitude.
Location: aventura, highways, restaurants, malls, supermarkets
The buildiong is very old, ugly and in bad conditions. Lack of painting and better lobby, better cleaniness. The bathroom terrible, the pool zone totally awful. The employees are not friendly, specially the valet parking (no the Colombian guy) Lack of customer service attitude. I tried to change the hotel...without thinking in how much money i would lose.....I felt very upset...I apologize my family. Bad experience for holydays
1 out of 5
by Jean from Miami

It was a nightmare.

Posted Jun 8, 2014
The only thing good about the place is being on the beach. The staff acted as if you owe them a tip every time they do their job. Valet parking is not really valet. A valet even told me that " if you have your key why don't you go get your car". The rooms are motel standard. The air conditioning can't be controlled in the rooms, at least not in the ones I had. The towels are dirty and still show stains (yellowish) when I was about to use them. I had to use my own. After 24 hours I had to leave the rooms(2) that I booked for 2 weeks. They never refunded the valet fees at $190 each although the front desk pretended to have done so. Thank god there was a Hampton near by where I stayed for the remainder of the trip.
2 out of 5
by VF from San Francisco

Close to the beach

Posted Jun 6, 2014
Pros: Too old and outdated
Cons: Repair and update this facility
Location: Supermarket
I expected more from this hotel including repaired Jacuzzi etc
1 out of 5
by A verified traveler

Horrible

Posted May 23, 2014
Pros: only girls
No printer at all very bad staff so many things are bad
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent shuttle service to the airport!

Posted May 8, 2014
Pros: Perfect to spend the night waiting you flight. It´s very close to the airport and the hotel has an excellent shuttle service!!
Cons: The breakfast is sliitle bit poor!
Perfect to spend the night waiting you flight. It´s very close to the airport and the hotel has an excellent shuttle service!!
2 out of 5
by Joanne from Boston

On the Beach..!!

Posted Apr 26, 2014
Pros: On Miami Beach.
Cons: Tub and shower quality. Better lounge chairs. More lounge chairs. More umbrella's and beach chairs.
Location: Great location. Nears local restaurants and cafe's. Near Adventura Mall. 30 Minutes to South Beach.
Rooms are less than averge quality. Pool Chairs limited and plastic. Pool is good. Beach huts are limited only 4/5. Food is good at Cafe and reasonable. Limited access to internet, it does connect well.
1 out of 5
by Ron from FL

Do Not stay even for free

Posted Apr 24, 2014
Dirty room, broken showers, roach in the cabinet. Book this hotel for 11 nights, on the first night I had to change my room 3 times!!!! Next morning checked out and got refund for the next 10 nights but not for the terrible night that I had. DON'T STAY THERE EVEN IF IT'S FOR FREE!!!!
4 out of 5
Recommended
for Everyone
by Sidor from Russia

Love location

Posted Apr 23, 2014
Pros: Location
Cons: Breakfast
Location: Everything is just around the corner
Very convenient for all occasions and rent car is right in a hotel