Ratings based on 180 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
85% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Posted Jul 7, 2014
Pros: Extremely courteous and attentive hotel staff. The concierge was especially helpful. All of the pool staff members were professional and friendly.
Cons: This is not a hotel for families with children or for the over 60 crowd. If you want calm and quiet: please go to Boca Raton or Sarasota.
Location: The location is perfect for South Beach: on the beach and close to many restaurants and clubs.
We had a wonderful room with a great view of the ocean and the beach. We rented a cabana for a day and watched the world cup and swam in the pool. Our room was all white and beautiful with a very comfortable king bed.
1 out of 5
by A verified traveler

Hidden fees for 4 nights is a 600 dollars.

Posted Jul 3, 2014
The customer was wrong on this trip. When the night manager couldn't find where it stated that it's a $150 hold per night on my paperwork or on their computer we still had to do it. Then their credit card machine was broken. Not a lot of privacy. House keeping came twice a day and a staff to check the bar once a day. Unprofessional staff when we checked out. In front of everyone stated our card was declined. Embarrassing! Then she asked us our names and room and she had the wrong couple. Thanks for asking before you said it I'm front of a whole crowd out front waiting for their cabs to go to the airport.
5 out of 5
by A verified traveler from New York,NY

great hotel

Posted Jul 2, 2014
Pros: their design ,lobby,rooms
Cons: their restaurants
I had such a great time over there,good ambiance for young people ,their music,food and drinks near the pool were awesome
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel. Staff not so responsive

Posted Jun 30, 2014
Great hotel, great pool however staff are not so responsive. It took three engagements to get the room iPad replace
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Great Location

Posted Jun 25, 2014
The room was nice a few things could have made it better. There is a fridge but it is full of items for purchase so no room to store personal beverages. There is also no microwave this probably wouldnt bother most but inconvenient for myself because my wife must reheat everything even room service. The bathroom was a bit tiny not much room for two people at a time. The view was amazing I overlooked the pool and beach. Also the location is very close to Lincoln Road mall which made it more of an adventure to walk everywhere. The hotel has two restur ants which are great a sushi bar and an Italian cafe.
1 out of 5
by A verified traveler

Honeymoon

Posted Jun 16, 2014
Choosing this hotel for our honeymoon was the biggest mistake in my life!
5 out of 5
Recommended
for Couples
by Happy Traveller from NY

One of the best stays in Miami Beach

Posted Jun 2, 2014
Pros: Style, service, everything
Cons: Offer a worry free all inclusive
Location: Beach, Everglades, Florida Keys, Party/Ocean Dr
Perfect service, great rooms, great food, nice pool, best location on beach and close to Ocean Drive etc.
4 out of 5
Recommended
for Couples
by Sara from Charlotte, NC

Great service and memorable stay

Posted May 28, 2014 on Hotels.com
My husband and I recently stayed at the Delano for a long weekend and had a fantastic stay. Service was great, pools and bars/restaurants are lovely, and overall had a really nice vacation.
4 out of 5
Recommended
for Personal Event
by Charles from Switzerland

Legendary adjacent

Posted May 28, 2014 on Hotels.com
Me and my friend visited Delano almost every year in Miami: drinks, dinner, parties... but never actually stay here. It's a dream came true this year for us, but it did not quite meet our (overly)high expectation. While the location and the service is overall excellent, food and drinks are amazing as always. Room cleanliness and service is a bit disappointed at times - stains on the wall, missing clean towel, room not make up until 5PM, etc. Despite these flaws, we enjoyed our stay. And the manager helped a lot during our stay. We would gladly come back next year.
5 out of 5
Recommended
for Everyone
by Joseph from San Diego,CA

Modern, Dramatic, Classy

Posted May 27, 2014
Location: In the heart of South Beach so everything is walking distance.
I had a day lay over in Miami and was treated very well by the staff. The suite we stayed in was breathtaking and the view to die for. The impression received was positive and I look forward to choosing the Delano as my hotel in Miami.