Ratings based on 162 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
84% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice friendly and lively hotel

Posted Jul 20, 2014
Pleasent experience in a nice hotel with friendly and attentive staff.
5 out of 5
Recommended
for Couples
by A verified traveler from Madison, WI

Excellent location, wonderful facility.

Posted Jul 13, 2014
Pros: The smell is wonderful. They gave us bikes to borrow.
Cons: Serve breakfast earlier.
Location: Perfect, great beach, close to bike path, tons of restaurants close.
Our first time in South Beach. Tons of hotels to choose from. Delano is the best there is, hands down. It's expensive, but worth it. Pool is excellent, location on beach is awesome. Hotel is not for kids. Staff is super attentive and all are gorgeous. We won't stay anywhere else.
5 out of 5
Recommended
for Other
by A verified traveler from Melbourne

On the beach!

Posted Jul 10, 2014
Pros: Location and Pool were highlights.
Cons: Bigger bathroom and when a 'smoking' room is requested it would be good to know before check in rather than being told it was an extra $180 per night.
Location: Lincold Road Mall, Art Deco area, Beach.
The hotel is amazing. From the moment you are greeted by concierge to the pool. Location is awesome - on the beach and walking distance to Lincoln Mall where there are great places to eat and shop. The hotel room was really good, apart from the double beds being more like a king single (and still a little smaller). The shower area was also a little small in size. The pool was managed perfectly and they catered to hotel guests first rather than visitors. The staff are really friendly and the front desk offered great advice on where to go and not. We thoroughly enjoyed our stay there and would go back in a heart beat.
4 out of 5
Recommended
for Couples
by A verified traveler from Philadelphia, PA

Great location, great options for couples.

Posted Jul 8, 2014
Pros: location, design, and atmosphere
Cons: bathroom size, bed comfort, cleanliness
Location: South Beach and Lincoln Road are steps away.
This hotel was exactly what my husband I were looking for in South Beach. We wanted a top of the line place in a great location without tons of screaming kids. The Delano hit the mark, but there were still a few things to be desired. On the positive side, the hotel was well designed, the staff was amazing, and it catered to adults. We were right on the beach and a block from the bars and restaurants on Lincoln Road. Though we were there during a busy time of the year, we were able to get service by the pool every day. The pool did have music, but it wasn’t blaring and created a nice, but younger atmosphere. A couple of things to note - It is expensive. So, don’t be surprised by $9 beers as the cheapest option. The rooms are a decent size, but the bathrooms are very, very tiny. The door barely cleared the toilet. Other than that, a few improvements could have made this amazing. The cleanliness was not exactly on point. There was rust around the sink support. The rug could have been vacuumed (even once over 5 days). And all glass surfaces were always dirty. The windows facing the ocean were small. They could have made it breathtaking if the windows went to the floor. A balcony isn’t needed, but a slight renovation would have nailed it. And finally, the beds were below subpar. They felt like rolled up newspapers. For a top of the line hotel, I was expecting an amazing soft bed. The dust ruffle was ripped and the bed appear to be on a crude makeshift riser.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Posted Jul 8, 2014
Pros: Everything. Great lobby, rooms, bar and pool.
Amazing hotel. Will stay again on my next visit. The staff is very helpful and always with a smile. You can walk right into the beach. Everything is walking distance. Great location.
5 out of 5
Recommended
for Everyone
by A verified traveler from california

Posted Jul 8, 2014
Pros: I liked the friendliness of the staff and the spa owner was the best ever
Location: The location was great you are right around the corner from the Lincoln road mall which I enjoyed
The night club was fantastic we didn't have to leave the hotel to go stand in long lines to party
4 out of 5
Recommended
for Everyone
by A verified traveler

Last minute vacation

Posted Jul 7, 2014
Overall very nice hotel. Close to beach. Beautiful pool. Drinks small size and very expensive. Music too loud by the pool but terrific atmosphere otherwise. Could not regulate water temperature in the shower. Cold faucet not working so water was way too hot. Staff very friendly and helpful. Would definitely go back again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Posted Jul 7, 2014
Pros: Extremely courteous and attentive hotel staff. The concierge was especially helpful. All of the pool staff members were professional and friendly.
Cons: This is not a hotel for families with children or for the over 60 crowd. If you want calm and quiet: please go to Boca Raton or Sarasota.
Location: The location is perfect for South Beach: on the beach and close to many restaurants and clubs.
We had a wonderful room with a great view of the ocean and the beach. We rented a cabana for a day and watched the world cup and swam in the pool. Our room was all white and beautiful with a very comfortable king bed.
1 out of 5
by A verified traveler

Hidden fees for 4 nights is a 600 dollars.

Posted Jul 3, 2014
The customer was wrong on this trip. When the night manager couldn't find where it stated that it's a $150 hold per night on my paperwork or on their computer we still had to do it. Then their credit card machine was broken. Not a lot of privacy. House keeping came twice a day and a staff to check the bar once a day. Unprofessional staff when we checked out. In front of everyone stated our card was declined. Embarrassing! Then she asked us our names and room and she had the wrong couple. Thanks for asking before you said it I'm front of a whole crowd out front waiting for their cabs to go to the airport.
5 out of 5
by A verified traveler from New York,NY

great hotel

Posted Jul 2, 2014
Pros: their design ,lobby,rooms
Cons: their restaurants
I had such a great time over there,good ambiance for young people ,their music,food and drinks near the pool were awesome