Ratings based on 741 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
83% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Bugs

Posted May 6, 2015
Bugs on the toilet paper. Bugs on the bath towels. Bathroom so small I had to close the toilet seat and use it as shelf space. After scanning the mattresses for bed bugs for a while, I decided I couldn't sleep there. So I left in the middle of the night and took a cab to a different hotel down the street. At $210a night, I did not expect the room to be that bad.
Comment from Hotel Management
May 8, 2015 by Andre, Hotel Management
Please accept my apology for the disappointments with the guest room. I doubt that I am able to change your impression of the hotel; however I wish that your concerns would be brought up during your stay to the front office where we would make every possible effort to make everything right. Many times all it takes is an upgrade to a suite or a larger room, that we are happy to grant given the availability. I regret that your expectations were not met. I wish you a better stay in the future.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom new york

Nice hotel confi

Posted Apr 29, 2015
Pros: In the midle of south beach
Beautiful experience , I recommend to all family ,. Because is in the midle of sow beach and the people there is very friendly
Comment from Hotel Management
May 8, 2015 by Andre, Hotel Management
Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback. We will be delighted to have you visit us again.
4 out of 5
Recommended
for Students
by A verified traveler

Fun place to stay!!

Posted Apr 28, 2015
Cons: The building is a little old.
This hotel wasn't the cleanest nor was it dirty but all of the activities and extras keep you entertained ... I'd stay againj
Comment from Hotel Management
Apr 30, 2015 by Andre, Hotel Management
Thank you for your comments and a valuable feedback. Cleanliness and guest service is our top priority. We hope we can welcome you back soon.
2 out of 5
by A verified traveler

Posted Apr 26, 2015
Hotel niet te beste staat, vooral kamers moeten hoognodig oogeknapt worden. Een pluspunt is personeel dat zeer behulpzaam is maar je kunt beter naar zusterhotel Marseilles gaan. Zwembad aanwezig maar enigzins vervallen.
Comment from Hotel Management
Apr 30, 2015 by Andre, Hotel Management
Thank You for your review. Like our sister property, the Dorchester provides an incredible oasis in the heart of South Beach with a beautiful pool as well. All rooms went through extensive renovations yet we will continue to improve the product. Thank you for writing and hope to welcome you in the future.
2 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Apr 21, 2015
Pros: Location
Cons: Cleaning room
Nice hotel, but very expensive for what they offer. They have a resort fee which might be hidden if you miss reading small letters while checking in.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Naples, FL

Makes extended stay nice.

Posted Apr 20, 2015
Pros: We stayed in room 128. Nicest room on the property. Excellent privacy.
Cons: Coffee should be complementary.
Location: Just a short walk to Ocean Blvd. Enjoy all of the festivities of South Beach & a short cab ride back to hotel.
Quiet at night. Cleanliness very nice. Nice pool. Easy beach access & they will provide lounge chairs & beach umbrella at no additional cost.
3 out of 5
by A verified travelerfrom Washington DC

Location

Posted Apr 16, 2015
Great location, lots of children-a family friendly hotel. A little dingy, broken furniture in room,very relaxed. Had to complain about noise. Friendly staff. Pool and beach access good. Public transportation good.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Paris

Hôtel très bien situé

Posted Apr 15, 2015
Pros: Le petit jardin et sa belle végétation . On peut y prendre le petit déjeuner , le cocktail du soir La piscine ombragée selon les moments du jour
Location: La plage le bord de l'océan , les transports " big bus " par ex Ocean Drive Collins rd. Lincoln av Plusieurs choix de restauration , shopping
Le personnel fait tout pour être agréable ,disponible , efficace Appel des taxis , garde sérieuse des bagages , renseignements pour les excursions ... Petit bureau d'agence de visites / excursions dans le lobby TB ( Patricia )
3 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, NY

Decent hotel for the price

Posted Apr 15, 2015
Pros: location near the beach and Lincoln Rd.
Cons: the bathtub in our room was dirty and one of the porters was rude.
Location: 3 blocks away from lincoln road which has plenty of sho
The hotel was nice. They have a small bar and restaurant on the premises which is convenient. They also have a pool and it is two block away from the beach. The hotel provides you with vouchers for beach chairs and towels for the beach which is really convenient. The only downside to our stay was that the bathroom was dirty. Also, one of the porters gave us a hard time about storing our luggage. He even hinted that we tip him immediately since he wasn't going to be there in the afternoon when we picked up our luggage.
3 out of 5
by A verified travelerfrom Lawrence, KS

Hotel

Posted Apr 15, 2015
The hotel was really nice. But we had no hot water, and after they came to fix it our sink did not work. The only discount we got was them not charging us the daily resort fee.