Ratings based on 766 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
83% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from new york new york

it was good place to stay

Posted Jun 26, 2015
im from new york so you know how we can get NYC so you know how we get but the day before staying they was comforting they took care of every single thing was taken care of from parkin and towels even beach clubs and happy hour even tho yu pay extra for bfast and parkin but its worth it the pool was one of the best pools 8 ft just perfect
Comment from Hotel Management
Jul 2, 2015 by Andre, Hotel Management
Thank you for your kind comments. You're right! many places on the beach have swimming pools that are only few feet deep. They don't make them like they used to. Our oasis amidst busy South Beach streets is the perfect place to relax, yet be close to all it has to offer. We really hope you'll visit us again soon.
Comment from Hotel Management
Jul 2, 2015 by Andre, Hotel Management
Thank you for your kind comments. You're right! many places on the beach have swimming pools that are only few feet deep. They don't make them like they used to. Our oasis amidst busy South Beach streets is the perfect place to relax, yet be close to all it has to offer. We really hope you'll visit us again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 15, 2015
The only thing I would recommend is to use more staff in the breakfasr area because only one person to all the people is not enough
Comment from Hotel Management
Jun 23, 2015 by Andre, Hotel Management
Thank you for the feedback and your review. We have an excellent new chef on board with us. We hope you will come stay with us in your future travels.
3 out of 5
by A verified traveler from NC

Meh

Posted Jun 11, 2015
The location of the hotel was not bad. It's a short walk from Miami beach/strip. Our room had a strange smell that will come and go every once in a while...and the smell was disgusting. The shower head wasn't strong and the water didn't get all the way warm. The staff was friendly but the hotel itself wasn't that great.
Comment from Hotel Management
Jun 15, 2015 by Andre, Hotel Management
Thank you for mentioning our great staff, and our prime South Beach location with walking distance to many points of interest, nightlife, restaurants and more. I apologize for the issue described. Our maintenance team was able to rectify the situation however this should not have happened in the first place. We are constantly improving our product and in the future more and even greater improvements are in the plans. When you return I am sure that you will be "Wowed"
5 out of 5
Recommended
for Everyone
by A verified traveler from Hoboken, NJ

Great location

Posted Jun 2, 2015
Staff was amazing. They were ready to answer questions and give great recommendations. The room was perfect for our needs. The location is perfect close to the beach and restaurants even though it's not close to the full action on the lower numbered streets there is plenty to see and do in the area.
Comment from Hotel Management
Jun 8, 2015 by Andre, Hotel Management
Thank you for your kind review. Thank you for mentioning our dedicated and helpful staff and our prime South Beach location. It was a pleasure to have you and we hope you'll visit us again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 1, 2015
Pros: Great location on Collins Avenue. Parking at hotel was a definite plus.
Only stayed at the Dorchester one night however the location was excellent and would stay there again.
Comment from Hotel Management
Jun 30, 2015 by Andre, Hotel Management
Thank You for your review. We strive to provide an excellent value in the heart of South Beach with a friendly service. It was a pleasure to have you and we really do hope you will visit us soon. Best Regards,
1 out of 5
by A verified traveler

Bugs

Posted May 6, 2015
Bugs on the toilet paper. Bugs on the bath towels. Bathroom so small I had to close the toilet seat and use it as shelf space. After scanning the mattresses for bed bugs for a while, I decided I couldn't sleep there. So I left in the middle of the night and took a cab to a different hotel down the street. At $210a night, I did not expect the room to be that bad.
Comment from Hotel Management
May 8, 2015 by Andre, Hotel Management
Please accept my apology for the disappointments with the guest room. I doubt that I am able to change your impression of the hotel; however I wish that your concerns would be brought up during your stay to the front office where we would make every possible effort to make everything right. Many times all it takes is an upgrade to a suite or a larger room, that we are happy to grant given the availability. I regret that your expectations were not met. I wish you a better stay in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from new york

Nice hotel confi

Posted Apr 29, 2015
Pros: In the midle of south beach
Beautiful experience , I recommend to all family ,. Because is in the midle of sow beach and the people there is very friendly
Comment from Hotel Management
May 8, 2015 by Andre, Hotel Management
Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback. We will be delighted to have you visit us again.
4 out of 5
Recommended
for Students
by A verified traveler

Fun place to stay!!

Posted Apr 28, 2015
Cons: The building is a little old.
This hotel wasn't the cleanest nor was it dirty but all of the activities and extras keep you entertained ... I'd stay againj
Comment from Hotel Management
Apr 30, 2015 by Andre, Hotel Management
Thank you for your comments and a valuable feedback. Cleanliness and guest service is our top priority. We hope we can welcome you back soon.
2 out of 5
by A verified traveler

Posted Apr 26, 2015
Hotel niet te beste staat, vooral kamers moeten hoognodig oogeknapt worden. Een pluspunt is personeel dat zeer behulpzaam is maar je kunt beter naar zusterhotel Marseilles gaan. Zwembad aanwezig maar enigzins vervallen.
Comment from Hotel Management
Apr 30, 2015 by Andre, Hotel Management
Thank You for your review. Like our sister property, the Dorchester provides an incredible oasis in the heart of South Beach with a beautiful pool as well. All rooms went through extensive renovations yet we will continue to improve the product. Thank you for writing and hope to welcome you in the future.
2 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Apr 21, 2015
Pros: Location
Cons: Cleaning room
Nice hotel, but very expensive for what they offer. They have a resort fee which might be hidden if you miss reading small letters while checking in.
Comment from Hotel Management
Jul 2, 2015 by Andre, Hotel Management
We strive to provide an excellent value for accommodations just steps from the beach.I understand that despite being a standard for nearly all hotels in Miami Beach, many guests are not fans of the resort fee, or get to utilize all it has to offer. While we didn’t start the trend, we are absolutely committed to making our resort fee an exceptional value for our guests. Included in this small 15 dollar fee is not only the beach lounges and umbrella but wireless high speed internet access, unlimited house cocktail for just a 1 dollar tip during our nightly happy hour, unlimited local calls, and use of our guest computer and printer, making this a sixty dollar value daily. We hope you visit us in your future travels, and thank you for choosing Dorchester South Beach.