Ratings based on 923 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Birmingham England

Great penthouse suite

Posted May 25, 2015
Pros: It was close to the city and harbour.
Cons: Nothing
Location: Near to harbour could watch the boats and cruise ships coming in and out. Close to bayside shopping. Supermarket and deli close by .
The penthouse suite was great, spacious and clean. It had all the amenities we needed. Brilliant view over the harbour and the city.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom orléans

proche de la routière

Posted May 21, 2015
Pros: la vue de notre chambre
Cons: le service de ménage oublie régulièrement de nous mettre les draps de bain,
Location: beaucoup de clochard a éviter en face de l.hôtel HILTON qui se trouve en face de notre hôtel
excellent séjour ,chambre donne sur la mer ,on a profite du lever de soleil presque tous les jours.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida

Great location

Posted May 11, 2015
Nice location. Only parking is an issue. $30 valet and $20 overnight self park. Big rooms, very clean and nice balcony views
3 out of 5
by A verified traveler

room service nightmare

Posted May 9, 2015
The treatment of the person that answer the phone when i called was really bad
2 out of 5
by A verified travelerfrom New York, NY

Pictures are a bit misleading

Posted Apr 28, 2015
Pros: Not much.
Cons: Not sure.
Location: Wynwood is fairly close if you are looking to visit Miami's art district.
To be honest, I thought the hotel was a bit dated and wasn't up to Miami standards. From the pictures, I was anticipating a great luxury suite but instead I felt as if I was in someone's regualr apartment.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom MiA

Great hotel well located

Posted Apr 27, 2015
We only stayed one night.. We got an upgrade and the condo was awesome! Very friendly and helpfull staff.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto, Canada

nice hotel, great location

Posted Apr 1, 2015
We rented a spacious condominium that offered a great view of Biscayne Bay. Hotel staff was very courteous and helpful. We couldn't figure out how to work the shower in one of the bathrooms and someone was sent up right away. The beds and pillows were very comfortable. The plaza connected to the hotel offered a variety of boutiques, services and restaurants that were conveniently open late.
4 out of 5
Recommended
for Everyone
by A verified traveler

Not too bad, location is misleading.

Posted Mar 21, 2015
Hotel is on the bay but nothing to do nearby, and no beach access. There is shops in the hotel however.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom J

We really enjoyed our stay.

Posted Mar 18, 2015
This was a very nice and secure hotel. It was in a real nice area of the city. And lots of things to do
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Boynton Beach

Posted Mar 14, 2015
Pros: Friendly staff, nice room
Courteous staff upon check-in, nice room, warm chocolate chip chips!