Ratings based on 941 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 29, 2015
Nice hotel. Clean room. Staff very friendly. Cookies on arrival were yummy!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 22, 2015
the whole experience was excellent to staff was friendly ans helpful the room was very nice and to was the hotel its self i would defiantly recommend this hotel to family and friends
1 out of 5
by A verified traveler

Not worth the money!

Posted Jun 17, 2015
The hall way of the hotel is dirty and smelly. The AC unit make very loud noise . Not worth the money spend here. Can get cheaper hotel with much better service and rooms. No wifi either except in lobby and RG area.
4 out of 5
Recommended
for Everyone
by A verified traveler from mexico city

Hotel agradable cerca del puerto de miami

Posted Jun 8, 2015
Pros: todo, en términos generales. nos proporcionaron una cuna para nuestro bebé (sin costo)
Cons: que haya internet en las habitaciones, que haya servicio de toallas para la alberca en las habitaciones
Location: ir a miami beach, miami downtown o embarcar en un crucero
El hotel es muy agradable, sin embargo había reparaciones y/o limpieza de ventanas y balcones. No tiene desayunos incluidos ni internet en la habitación.
5 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham England

Great penthouse suite

Posted May 25, 2015
Pros: It was close to the city and harbour.
Cons: Nothing
Location: Near to harbour could watch the boats and cruise ships coming in and out. Close to bayside shopping. Supermarket and deli close by .
The penthouse suite was great, spacious and clean. It had all the amenities we needed. Brilliant view over the harbour and the city.
4 out of 5
Recommended
for Everyone
by A verified traveler from orléans

proche de la routière

Posted May 21, 2015
Pros: la vue de notre chambre
Cons: le service de ménage oublie régulièrement de nous mettre les draps de bain,
Location: beaucoup de clochard a éviter en face de l.hôtel HILTON qui se trouve en face de notre hôtel
excellent séjour ,chambre donne sur la mer ,on a profite du lever de soleil presque tous les jours.
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Great location

Posted May 11, 2015
Nice location. Only parking is an issue. $30 valet and $20 overnight self park. Big rooms, very clean and nice balcony views
3 out of 5
by A verified traveler

room service nightmare

Posted May 9, 2015
The treatment of the person that answer the phone when i called was really bad
2 out of 5
by A verified traveler from New York, NY

Pictures are a bit misleading

Posted Apr 28, 2015
Pros: Not much.
Cons: Not sure.
Location: Wynwood is fairly close if you are looking to visit Miami's art district.
To be honest, I thought the hotel was a bit dated and wasn't up to Miami standards. From the pictures, I was anticipating a great luxury suite but instead I felt as if I was in someone's regualr apartment.
5 out of 5
Recommended
for Everyone
by A verified traveler from MiA

Great hotel well located

Posted Apr 27, 2015
We only stayed one night.. We got an upgrade and the condo was awesome! Very friendly and helpfull staff.