Ratings based on 596 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby Donna from Warren, Michigan
AnniversaryPosted Nov 5, 2013
Pros: The food was good, the staff was very courteous, the room was clean and comfortable, we slept good, over all the stay was excellent.
Cons: If they offered free shuttle service
Location: You can shop for apparels at department stores or Bayside. Which all was in walking distance
Our stay at the Epic Hotel in Miami made our anniversary extra special. Looking forward to return well soon.
for Everyoneby John from Monaco
Great value for money.Posted Nov 5, 2013
Pros: Good facilities and value for money for 5 star
Cons: Still trying to think. Towels in bathroom could be more luxurious.
Location: Location close to downtown means you do not really want to go wandering out at night. Better to take a $10 taxi ride over the bridge to South Beach.
I do not normally write reviews, but credit where credit is due. Friendly check in...upgraded on arrival. Modern, well appointed rooms with balconies. Not a resort hotel, but half the price of many other South Beach 5 star alternatives. Normally I would stay at the Mondrian (bayside), but they have hiked up the prices. Slight negative of location in business district , was no big deal for me. Zuma Restaurant on ground floor keeps the clientele pretty trendy. Only one of the 2 pools was operational during my stay. When the sun sets, there is only a limited amount of sunshine around the one operating pool.
for Everyoneby A verified traveler
Posted Nov 4, 2013
for Everyoneby Lisa from cayman islands
Nice comfortable hotel. Great views.Posted Nov 3, 2013
Pros: Pool, staff, view
Cons: Need new towels, starting to look and feel old. AC way too high in the hallways...freezing!
Hotel is very nice. Easy walk to Brickell area for dinner. Concierge was very helpful and reception & pool staff all very friendly.
for Everyoneby Darren from tasmania, australia
The Epic hotel is SO EPIC!!!!!Posted Nov 1, 2013
Location: Bayside marketplace Downtown shopping
Recently stay at the epic hotel in miami for what was to originally be 2 nights before a cruise. After a delayed flight and getting in at 3:30am we were greeted by Mercedes who was kind and so welcoming to us. The night before the cruise my mum took very sick which required an ambulance to the hospital. The hotel staff were exceptional. Having to cancel the cruise due to ill health, the hotel did everything they could to accommodate our stay for the extra 4 nights. Nothing was too difficult and they certainly came to the party in our time of need. No words can express our gratitude. The Epic will be forever engraved in our minds as THE hotel. We have stayed at some fantastic hotels over our 6 trips across the usa, but the Epic is hands down our favourite for both supreme quality and the empathy shown by its staff. Personal thanks to Mercedes and Anna, but a big thanks to the Epic team.
for Everyoneby mike from st. augustine, fl
Amazing place!Posted Oct 26, 2013
Our experience was amazing! It's a great hotel and would recommend it to all my family and friends! Service was great, amenities were great, and more! Thanks!
for Everyoneby A verified traveler from New England
very good location to the business areaPosted Oct 22, 2013
Everything about this hotel is wonderful! I wish I could have stayed longer but I definitely will return next time I get to Miami!
for Everyoneby Kurt from Tampa, FL
EPIC was EPIC!!Posted Oct 21, 2013
Pros: Overall Facility, Rooms and Staff were great..
Cons: $37 Dollars a night for parking
The Facility was Beautiful! Our rooms were clean, spacious, and it had an awesome view of the city. The staff was great! When I go back to Miami I will definitely be staying at EPIC again. I recommend this hotel to anyone. you wont be disappointed. One word to describe my stay- EXCELLENT!
for Everyoneby A verified traveler
Stay at EPICPosted Oct 21, 2013
Great stay... Would definitely go back! My only compliant was the drain was clogged the first day but they attended to the problem right away. Room service was ok and I loved the pool. Contemporary design and culture.
for Everyoneby Kristi from Orlando
Beautiful unique hotel in downtown MiamiPosted Oct 21, 2013
Pros: Beautiful view & gorgeous rooms
I love this hotel. Great service, great staff & beautiful views of the bay and city. I will return again & again.