Ratings based on 804 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from N.Y.

Epic Stay

Posted Oct 5, 2014
I recently stayed at the Epic for a week. The staff delivered exceptional customer service. The hotel cleanliness was outstanding yet I would have liked the sheets changed atleast every other day but they weren't. Poolside service was great! Hotel food was pricey but expected. Free wine hour daily was a treat. Staff recommended "The Oceanaire" restaurant in Mary Brickell Village - food was incredible during happy hour. 4:00-12:00 am Shrimp and grits $8.00 to die for, drinks were beyond worth it $7 ea and the filet mignon sliders $8, were insanely delicious. Taxi to south beach $20 one way, Hotel shuttle should be considered for guests convenience. But had a great trip! Loved watching the boats go by from my balcony.
Comment from Hotel Management
Oct 10, 2014 by Zachary, Hotel Management
What an exceptional review! Thank you so much for all of these kind words. I am glad that you were able to take some time to enjoy Wine Hour. It is always a nice treat to cheers with us at the end of the day.We love it. On your next stay, please let us know how often you would like your sheets changed. We can definitely take care of this for you. We look forward to seeing you again soon.
5 out of 5
Recommended
for Couples
by A verified traveler from Regina Sk.

In the heart of downtown.

Posted Sep 23, 2014
Pros: Arrived on a Friday Night and the vibe surrounding the hotel with the crowd from Area 31 made me feel 25 again.
Centrally located to everything in Miami, including Little Havana, Corral Gables, Miami Beach. Short walk to Bayfront Marketplace as well as metromover station.
Comment from Hotel Management
Sep 28, 2014 by Zachary, Hotel Management
Bob Thanks so much for taking the time to provide this great feedback. We love our location too. There are so many great areas all within walking distance from our doors. Plus, with just a short taxi or metromover ride, you can reach all of the rest of Miami. I'm so glad you were able to benefit from our convenient location. We look forward to exploring the city with you again soon.
4 out of 5
Recommended
for Couples
by A verified traveler

nice & fun

Posted Sep 19, 2014
Pros: the decor and ambience. Food is ok, trendy restaurant Zuma and location is very good.
Cons: Card Keys for elevator and room would continually deactivate. Had to go down to lobby and reactivate. Valet parking is expensive ans slow 30 min wait.
Location: good location near Bayshore center and walking to small dinners and shopping. Ross, Marshallas etc.
confortable stay, nice rooms and decor. Great swimming area and gym. good restaurants.
Comment from Hotel Management
Sep 27, 2014 by Zachary, Hotel Management
Thanks for the great feedback! I am so glad that you enjoyed our rooftop pool and gym. Its fantastic to be able to have drinks in a pool while overlooking all of downtown and the harbor. We look forward to your return.
5 out of 5
Recommended
for Everyone
by A verified traveler from M

Posted Sep 8, 2014
Great place to stay... Valet Parking not so good...
Comment from Hotel Management
Sep 21, 2014 by Zachary, Hotel Management
Mauricio: I am so flattered that you found the hotel to be a "great place to stay," we think so too! It sounds like Valet caused a problem though, so I do apologize. Next time, our front office team can always call for your car early, that way you do not have to wait. We look forward to your next visit!
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

EXCELLENT STAY

Posted Sep 2, 2014
Pros: EVERYTHING
Cons: PARKING CHARGES A LITTLE BIT EXPENSIVE
Location: PERFECT
ME AND MY BOYFRIEND STAYED FOR 3 NIGHTS AND IT WAS GEORGOUS, BEAUTIFUL, PEACEFUL. YOUR HOTEL IS SO CLEAN AND NEAT. WE LOVE IT. CAN WAIT TO GO BACK
Comment from Hotel Management
Sep 21, 2014 by Zachary, Hotel Management
Wendy: Woah, what an excellent review! We could not be more flattered. It is always such an incredible compliment to be called gorgeous, beautiful, and peaceful. Hopefully, we will have a chance to welcome you back again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Great hotel

Posted Aug 30, 2014
Pros: Its location and Zuma
Cons: Yes valet parking and put HD tv
Location: You can work downtown Miami.
It is a very good hotel. It has two drawbacks. First is the valet parking, very expensive and it takes forever to get your car. Second one the TV is not HD. You expect more from a hotel of this level.
Comment from Hotel Management
Sep 28, 2014 by Zachary, Hotel Management
Alex: Thanks so much for reaching out to us. I am so glad that you found our property to be a "great hotel!" I do apologize for the valet taking awhile. During your next stay, please feel free to call down and we can have the car brought around in advance. Also, regarding the TVs, we are currently discussing installing new TVs! We can't wait. Hopefully you can benefit from them on a future visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from St Louis, MO

First rate !

Posted Aug 19, 2014
Room was great. All aspects were excellent. Missed the part on $39.00 per day parking fee. Entrance a bit tricky
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 17, 2014
My experience at Epic Hotel was amazing, they have spoiled my sister and I for other hotels now, my standards have been raised for the hotels I stay at when I travel and I don't think others can measure up! The service was great, the staff was very friendly, and the room was beautiful. I loved the bathroom and the balcony, definitely made the room for me! I would definitely stay here again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Aug 15, 2014
The room is perfect the only negative is the valet parking is very busy and you lost a lot of time waiting for your car
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

WEEKEND BLAST!!!

Posted Aug 6, 2014
Pros: Cleaniness , modern facilities , and the hotel water view.
Cons: NA
Location: Shopping, restaurants, and the beach.
My stay at the EPIC, a Kimpton Hotel was fantastic! l have stayed in many Excellent hotels while vacationing. I, truly add the EPIC a Kimpton Hotel to the top of my list.