Ratings based on 1,263 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Rio de Janeiro

Miami luxury outside the messy Miami Beach

Posted Mar 25, 2015
Pros: Large, new rooms Zuma, great Japanese restaurant Location
Location: Right where Miami River meets Biscayne Bay, nice calm pathways by the water. Walking distance to Brickell, Bayside Marketplace and AA Arena
Epic is a very new and comfortable hotel overlooking Biscayne Bay. My room was quite large, which I believe to be a standard for all rooms, and had a nice partial view of the Bay and directly over the pool. Staff was able to check me in several hours before official time, making my day much more enjoyable and relaxing. Zuma is an excellent Japanese restaturant inside the hotel overlooking Miami River.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel with a ubique vive.

Posted Mar 23, 2015
Everything was outstanding with only a small exception with the temperature of the room. The air conditioning was not operating well.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Cayman

Top Quality Hotel in Miami

Posted Mar 22, 2015
This hotel is at the very high end of hotels in downtown Miami. Very modern, chic, large open lobby where you can have meetings, has an excellent Zuma restaurant. It was perfect for my business trip.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom cancun

Buena no Cómo lo imaginaba

Posted Mar 17, 2015
El hotel está bonito las habitaciones son normales yo me imaginaba algo mejor por 600 dólares la noche
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Awesome stay

Posted Mar 15, 2015
Wonderful staff ...couldn't do enough for you. Would highly recommend this hotel and will definatly be back!
Comment from Hotel Management
Mar 20, 2015 by Zachary, Hotel Management
Heather: We can't wait to have you back! I am so glad that you enjoyed yourself so much.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 2, 2015
They had a party booked at the hotel around the pool area which was extremely loud and went on into the evening. I had to call several times as did other guests to have them do something about the noise. You shouldn't have to put up with this type of disturbance from a high end hotel that is expensive at that
Comment from Hotel Management
Mar 6, 2015 by Zachary, Hotel Management
Thanks for taking the time to reach out to us. I am so sorry that the party downstairs was so loud. This group definitely should not have interfered with your enjoyment of the hotel. I hope you will visit us again and give us the opportunity to show you the type of EPIC experience that our guests usually receive.
5 out of 5
Recommended
for Everyone
by A verified traveler

The bar is the place to be

Posted Feb 22, 2015
Great smart hotel with very good spa, gym and popular bar.
Comment from Hotel Management
Mar 6, 2015 by Zachary, Hotel Management
Louise: Thanks for all these great compliments! We love being a smart hotel and having incredible guests like you. Come back any time.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 16, 2015
Has everything needed to experience posh Miami: Zuma, Lilt lounge and area 31. Amazing exhale spa and beautiful pool with in vibe where appropriate.
Comment from Hotel Management
Mar 6, 2015 by Zachary, Hotel Management
We love it when you call us "posh." Thanks for such a strong recommendation. We love all of our on property amenities and are glad that you did too. We can't wait to have you back again soon.
3 out of 5
by A verified traveler

Stay wasn't really Epic

Posted Feb 9, 2015
Epic is centrally located in downtown Miami and close to most downtown activities, restaurants and highways. However, the hotel needs some furniture updating as its worn out. I stayed in room 1808 and certainly wasn't pleased with room condition. Hotel does have a great restaurant Zuma which I strongly recommend for anyone that likes sushi. Most surprising was horrible security staff that started interesting me while I was just trying to make couple photos in the lobby. Try to avoid this hotel until they fix those problems!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in Downtown Miami

Posted Feb 1, 2015
Pros: The Staff!
Cons: Bigger Rooms
Location: Downtown Miami
Great hotel - Amazing staff from the check in to check out. Two pools on 16th floor terrace. Amazing views from balconies.
Comment from Hotel Management
Mar 6, 2015 by Zachary, Hotel Management
Great review! Thanks so much. We are so delighted you loved our team, we love you too.