Ratings based on 886 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

35th Birthday stay

Posted Sep 10, 2014
The hotel staff was EXCELLENT!!! The room was great, cleaning staff could have been better but overall I would stay there again !!!!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Levittown, NY

Great hotel, great service, great people

Posted Sep 8, 2014
This was one of the best hotel experiences I have ever had. The staff and service were incredible. Any issue you had was dealt with promptly with smiles. At the outdoor bar the servers were among the best (Hannah, and Michael) they made the stay so much more enjoyable. The hotel is right on the beach too all in all I give it a 10 out of 10. Couldn't have been more pleased with my choice.
3 out of 5
Recommended
for Everyone
by A verified traveler from NYC

Good if you can get a good deal

Posted Sep 5, 2014
Pros: Beautiful design
Cons: better training for the pool staff who were rude. Better food--less junky, more quality.
Location: It's Miami Beach...
Beautiful legendary hotel designed by Morris Lapidus. It's a great deal off season when you can get a room with a balcony for a good price. They are a bit not nice about letting teens use the one pool that is deeper than 5'. The food in the restaurants was overpriced and mediocre to bad at times. So even if you get a good price on the room, you will pay in the end if you eat their food.
2 out of 5
by A verified traveler from Baltimore, MD

Close to beach, not convenient to anything else.

Posted Sep 4, 2014
Pros: Pretty beach, rooms were very nice. Beach staff that gives chairs was great.
Cons: See above!
Location: Nothing anywhere close. Everything is a $40 cab ride away (round trip) in South Beach.
4 out of 5
by A verified traveler from new york, Ny

Nice hotel, but the pool close too early.

Posted Sep 3, 2014
Went out to the pool after hours and was told it was close. Went up stairs to my room and there was people in the pool partying and they wasn't told they had to get out the pool.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great !

Posted Aug 28, 2014
Pros: All
I will return soon !. The Hotel is a great place to be fine.
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Birthday trip

Posted Aug 28, 2014
It was a nice stay definitely a 4.5 starts hotel. Drinks were too expensive and food was fine. I wish the hotel will offer better service at the pool area. In general was a grate stay. Thanks
5 out of 5
Recommended
for Everyone
by A verified traveler from maryland

Posted Aug 25, 2014
Clean hotel, great view and a very friendly staff.
4 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

This Hotel is nice

Posted Aug 25, 2014
Pros: Concierge was very nice and knowledgeable
Cons: A cafeteria inside the Hotel for people that don't eat huge breakfast buffets should be added to the Lobby area.
Location: The location was nice, a lot of things to do a taxi away, from 10 to 30 minutes ride to other attractions.
Nice Hotel, however there was no air conditioning in the hallways and elevators, that was a turn off. The room was nice with a great ocean view. No gift shop on site with magazines or casual coffee or croissants. Only one Starbucks which was always busy. No Restaurants within walking distance besides the ones inside the Hotel ( one full service and one Cabana by the pool).
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

OVERALL AMAZING

Posted Aug 24, 2014
My first time in Miami and this hotel made my trip even more amazing than it was. The hotel manager Felix was so sweet! The room he gave us had the most perfect view of the beach and the FOUR pools downstairs. The staff was nothing but friendly, always gave us exactly what we asked for. We all said when we go back to Miami that were going to the same hotel and requesting the same room!