Ratings based on 634 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom Atlanta

No wi-fi

Posted Feb 28, 2015
Pros: Helpful staff. Pretty cool lobby lounge
Cons: Make the wi-fi work
The hotel wasn't bad and the staff was pretty helpful but they did tell us that there was wi-fi in the hotel. My room was on the 4th floor and it flat out did not work. I could get it in the lobby but not in the room.Big Fail.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Calgary

Clean modern hotel near the airport

Posted Feb 24, 2015
Pros: Cleaniness and distance to airport. Bed was comfortable. Breakfast was nice.
Cons: Hotel shuttle should slow down at airport terminal so that guests could have a chance to catch it.
Arrived late before mid night. Could not get the shuttle to stop and could not get a taxi to go to the hotel for a small fare. Called the hotel and the hotel shuttle van arrived in 15 minutes. Check in staff was pleasant. Got in the room on the 4th floor. Room was nice and clean. Shower was clean. One of the bath towels got some stains. Could hear the planes but was not too bad. Hotel provided earplugs but did not use. The bed was very comfortable. Breakfast was very nice with sausages, juices, fruits and pastries. Taxi to port was about 15 minutes and cost $24. Would return to hotel next year.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Good location near to the airport.

Posted Feb 23, 2015
Pros: Hotel was clean and staff helpful. Nice selection of food for the inclusive breakfast
Cons: Booked a room for three adults to sleep but no third bed was made up had to ask for this to be done once in the room
Location: Only stayed in hotel as I was travelling on the following day so did not explore the facilities available
It was a good location and provided good facilities close to the airport for my overnight stay to Haiti
4 out of 5
Recommended
for Everyone
by A verified travelerfrom G

The business traveler critic

Posted Feb 22, 2015
I stay in 2-3 hotel per week and I make the Element a regular because it's comfortable, fun , social and swanky , but not trying to hard like some others I won't mention . I've stayed in Vegas ,Indiana and Miami just in the last 3 weeks and as far as comfort goes the Element wins for me.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom H

Short over night stay before going on a cruise.

Posted Feb 16, 2015
Easy check-in, pleasant staff, clean room. What else can you ask for?
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Mass.

Contemporary hotel

Posted Feb 16, 2015
Modern/contemporary hotel. Mostly new and clean. We were put in a handicap room for our one night stay, which seemed odd, as neither of us requested or required a handicap room . Hopefully that didn't put someone out of place to stay who may have needed that type of accommodation. The room seemed quite clean, but we did find a plastic package toy/electronics package next to the chair and standing lamp. That shows some lack of attention to detail, but other than that, fine place to stay for one night. Shuttle service for airport was efficient. We didn't use the only 11am shuttle to Port of Miami so the staff called a cab for us which was helpful.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida

Better than Expected!

Posted Feb 14, 2015
Pros: Bathroom shower and electric mirror are great. Nice having a kitchen. Comfortable beds. Awesome breakfast choices.
Cons: Customer service was just okay. I wasn't wowed.
Location: Close to the airport but absolutely nothing around it. No restaurants.
Great hotel for the price. A nice surprise! Room had some nice extras and the breakfastr was one of the best that I've ever had in a hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 14, 2015
Pros: It's a timeshare. They will drive you to and from restaurants. The free breakfast was pretty nice. The bed was comfortable.
Location: It is close to the cruise port and very close to the airport.
We enjoyed our stay here.We enjoyed our stay here.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to airport! Great service! CLEAN!!!

Posted Feb 11, 2015
Pros: Service!!
Cons: No
Great service and cleanliness!! Also fodd was excellent! Amenedies proved
2 out of 5
by A verified traveler

Posted Feb 3, 2015
Took over 5 and a half hours to get towels. Multiple calls and requests. No hand towels or wash cloths were provided.