Ratings based on 460 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
81% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Marty from St. Paul

The early bird

Posted Apr 14, 2014
Pros: They staff was highly motivated and anxious to assist all of the guests.
Cons: The only problem I had was that the hotel is kind of far from everything. It is a long walk to get to a couple of places to eat. Rent a car.
I arrived very early for check in, and the staff bent over backwards to assist me. I had some coffee and oatmeal in the lobby while they got a room ready for me. I was able to check in 4 hours early and after an exhaustive trip I was able to rest comfortably.
2 out of 5
by EROL from HUNTINGTON, NY.

Hotel is not recommandable

Posted Apr 13, 2014
Pros: Nothing is likable.
Cons: Totally management.
Location: Nothing to do in nearby.
1. It is very near to the runway. Problem to sleep in comfort, but it is quite a distance by taxi. 2. Hotel does not have any food and drink even a bottle of water. You have to order to the outside restaurants. They are charging delivery fee. Hotel is giving you the restaurants' flyers to order from them but does not have any agreement about delivery charges. The orders become costly. 3. Breakfast which is only coffee and muffin at the standing position in the lobby includes to the price but if you can be there before 10.00AM. OK. But we have entered at 09.45 AM it was over and cleaned the area. 4. They have assigned the room for us at the closest room to the runway. We could not sleep well because of the reverse engine noises of the planes. RESULT : It was terrible.
4 out of 5
Recommended
for Everyone
by scott

Miami overnight

Posted Apr 6, 2014
The hotel was very nice and within 10 minutes walking distance from shopping and restaurants
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable hotel close to airport

Posted Mar 31, 2014
Pros: Convenient location. Friendly staff.
Cons: Would have liked light housekeeping - particularly garbage removal.
Location: Close to airport. Sort of on the edge of Spanish/Cuban quarter.
Clean room, friendly staff. Five night stay did not include any housekeeping. Had to report to front desk to exchange towels, request more shampoo, etc. Needed to take out own garbage. On the plus side, you were never interrupted in your room by housekeeping staff. Kitchenette includes microwave, stovetop, and full sized fridge with limited dishes. Minutes from the Miami airport. Room was on front side of the first building so it was not a quiet as I would have liked. Try to get assigned to back of front building or in one of the buildings further back if you don't enjoy road noise. All in all, it was adequate and the reality is you don't spend much time there anyways.
Comment from
Jan 4, 2014
The staff and I appreciate your kind remarks. We’re thrilled to hear that you enjoyed your time at our hotel and the service our staff provided. Please know, our housekeeping service is provided once a week for guests staying 8 or more nights. For those staying for shorter periods of time, services can be provided for a minimal fee. As well, we are happy to exchange dirty towels for clean ones at the front desk. Your feedback is greatly appreciated and it will help us in our efforts to continually improve our hotel. We look forward to providing you with another comfortable stay in the near future!
4 out of 5
Recommended
for Everyone
by Greg from Montreal

Quiet and affordable hotel

Posted Mar 24, 2014
The room was clean, and had all they advertise for. The free internet is very slow, ok for emails and basic browsing, but if you want to do any kind of streaming, forget it. They offer a speed upgrade for 14.99 for a week, but it's per device. If you activate the high speed on your laptop, you won't have it on your phone or tablet. You need the hotel key to access the parking, so it's more secure. The 200 bloc is close to the water therefore very quiet
Comment from
Jan 4, 2014
Greg - Thank you for sharing your experience with us. I am happy to hear that you enjoyed our clean rooms with fully equipped kitchens at a great value. Your feedback regarding our free Wi-Fi will help us in our efforts to continually improve our hotel. Thank you for choosing Extended Stay Hotels. We look forward to hosting you again in the future!
2 out of 5
by Firm

Worse Hotel Night

Posted Mar 18, 2014
Pros: Nothing
Cons: built another one
Location: Good location
I stayed at the hotel to spend the night after my flight was canceled...huge mistake. The room I was assigned to smelled bad and the bed sheet itched. I did not sleep the whole night. It was very uncomfortable. I called to front desk to change the room and no one was available.
Comment from
Jan 4, 2014
Thank you for taking the time to write a review of your stay. I apologize for the odors and the level of cleanliness in your room. I am working with our housekeeping staff to improve our cleaning procedures to ensure that your experience is not repeated. Your feedback is greatly appreciated and it will help us in our efforts to continually improve our hotel. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
4 out of 5
Recommended
for Everyone
by Joel from San Antonio, TX

Adequate Airport Hotel

Posted Mar 13, 2014
Pros: clean, spacious room, bathroom and kitchennette
Cons: Publish the hours of the "grand and go" breakfast. I was denied this breakfast on the grounds that I was too late (9 am). This is plain WRONG!
Location: convenient to Miami International Airport, also to the city and to Coral Gables
overall experience was good, but I had been counting on a quick breakfast (as advertized) and this was denied.
Comment from
Jan 4, 2014
Joel - Thank you for taking the time to write a review of your stay. I am so pleased to hear that you enjoyed our clean rooms with fully equipped kitchens and convenient location at a great value. Your feedback regarding our free grab-and-go breakfast will help us in our efforts to continually improve our hotel. Thank you for choosing Extended Stay Hotels. We look forward to hosting you again in the future!
4 out of 5
Recommended
for Families
by Patty from Calgary, Alberta Canada

Nice hotel but no restaurant close.

Posted Mar 9, 2014
Pros: would be great if you had a vehicle and we looking to stay and cook your own meals. nice kitchenette in the room. bed was quite comfortable.
Cons: hotel and bar on site
Location: free breakfast was lacking, only instant decaf coffee available. small muffins inside plastic wrap, apples were the only fruit offered.
No restaurant close by. We walked to Clarion hotel and had a wonderful meal there.
Comment from
Jan 21, 2014
Patty - Thank you for taking the time to write a review of your stay. I am so glad that you enjoyed your time at our hotel. On your next stay, we encourage you to use our fully equipped kitchens in our spacious suites. Please, feel free to inquire about our ‘Away From Home Cooking’ cookbook which makes it easier for our guests to make delicious meals during their stay. Your feedback regarding our free grab-and-go breakfast will help us in our efforts to continually improve our hotel. Again, thank you for the comments. We hope that you will give us another chance to provide you with a better experience in the near future.
3 out of 5
by A verified traveler

Close to airport but no free shuttle bus

Posted Mar 4, 2014
We were disappointed that there is no shuttle to airport vs other Extended Stay America hotels has free shuttle transfer which expedia stuff didn't mention it.
Comment from
Jan 8, 2014
Thank you for taking the time to write a review of your stay. I apologize if you were misinformed regarding a free shuttle to the airport when you made your reservation. Your feedback will be useful as we continue to improve our guest experience. Thank you for sharing your comments with us. We hope we have the opportunity to see you again in the future.
5 out of 5
Recommended
for Everyone
by Meast from Miami

Really Nice Hotel

Posted Feb 26, 2014
I was not expecting to find such a nice place like that. From the moment I went into my room it was a surprise. Parking is just for guest of the hotel. Rooms were really nice and it felt really comfortable!
Comment from
Jan 5, 2014
I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you were satisfied with our location. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.