Ratings based on 159 Verified Reviews
They paid and stayed. We double-checked.
3.8 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Nice, affordable hotel near downtown MiamiPosted Nov 25, 2013
Jan 27, 2013 by Manager
Thank you so much for sharing your experience with us. It's great to hear that you were satisfied with our hotel and the fantastic value we offer in the downtown area where lodging can be so expensive. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
for Everyoneby HECTOR
Posted Nov 16, 2013
for Everyoneby Single Girl from Sydney
great for what I needed.Posted Oct 31, 2013
Pros: Location, price and big room
Location: I didn't do any sightseeing as I was just over nighting before my cruise. There is a store near by to get water and snacks etc
I was stopping off for one night and wanted somewhere close to the Port of Miami that didn'tg cost a fortune. This place was good for what I needed
Jan 5, 2013 by Manager
Thank you for your kind review of our property. I am glad to read that you were pleased with the price and the location of the hotel. We strive to provide all our guests with a comfortable room at a great value and it's very rewarding to hear that we were able to accomplish this for you. We hope that the next time you visit the area you have a chance to enjoy all the attractions nearby. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
for Everyoneby P from orlando
Nice HotelPosted Sep 30, 2013
Pros: fast check-in
Cons: option to order room service,
Location: Attended a Jouvert festival,
rented this hotel to attend a jouvert at Virginia key beach that weekend, made the reservation 30min before checking in, everything being processed was super fast, no hassle at all.
Jan 2, 2013 by Manager
I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with the reservation and check in process, as well as your overall experience at the hotel. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
for Business Travelersby VG from NY
good for hassle-free extended staysPosted Jul 30, 2013 on Hotels.com
Had a very good experience. I was apartment hunting and starting a new job in the area. Stayed for 10 days with my small pet. Good location for apartment hunting in Brickell//Downtown. Very nice employees. Grab & go breakfast convenience. Parking is $12/night and pet is $25/night. Lodging rates went down for a longer stay. Laundry room was a huge convenience, $2 per wash or dry load. I really liked the only once-a-week cleaning, I felt more at home & comfortable this way, in the middle of my transition. No swimming pool, but if you're doing an extended stay for business, that's probably not what you're looking for, anyway. I ended up wanting to extend for another 10 days but could not due to renovations. I would stay there again if I needed a similar setup, especially after renovations.
for Familiesby Sarah from MN
Key BiscaynePosted Jul 21, 2013
Pros: Convenient setting and the kitchen area.
Cons: A friendlier and more knowledgeable staff.
Location: We were in town for a wedding. We weren't able to experience a lot of the area, but it did appear to be very convenient.
Very convenient to a wedding we attended on Key Biscayne. Staff did not know the directions for the area.
Jan 23, 2013 by Manager
Sarah - I want to thank you for taking the time to post a review of your stay. I am so glad that you found our location to be ideal and hope you enjoyed the wedding! Still, I am sorry that our staff was unfamiliar with how to direct you to the venue. I will be reviewing with the entire team our procedures for supplying guests with directions to ensure this does not happen again. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
for Everyoneby A verified traveler
Stop over in route to Key WestPosted Jul 11, 2013
Pros: Best part of the stay was the Tutorial Pasta restaurant around the corner, but even walking to it was interesting with the homeless guy sleeping on t
Hotel had a strange odor/smell upon arriving. Wasn't to pleased with that or the strange guy sitting out front smoking and talking to himself.
Jan 16, 2013 by Manager
I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know about the smell in the hotel and the person sitting outside. We are totally committed to the cleanliness of our hotel to guarantee a comfortable stay for all our guests; we will take more preventive measures to avoid this from happening. Our hotel is 100% non-smoking and we have designated smoking areas outside for the building for our guests' convenience. We do have security staff during the night and also our hotel staff constantly monitoring for non-registered guests to ensure the security of our customers. We are sorry for this issue, but are happy to read that you enjoyed the restaurants in the area. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
for Business Travelersby A verified traveler
Nice and clean!Posted Jun 28, 2013
Pros: Clean, well located, everything worked fine
Location: Close to the metro. Area is ok.
2 days in Miami. Great location close to the metro. Recommended
Jan 5, 2013 by Manager
Thank you so much for sharing your experience with us. I'm so pleased to hear that you were satisfied with your stay and we really appreciate your comments about the level of cleanliness throughout our hotel. Your satisfaction is our top priority. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
for Business Travelersby marti from miami
its ok, but not for extended stayPosted Jun 27, 2013 on Hotels.com
hotel was difficult to find -even with GPS. Noone cleaned my room for the 2 nights I stayed. Bed was comfortable. Both nights I arrived late, and had to ring a bell. The person came out right away, so that was good. No amenities, so bring your own.
for Personal Eventby Vincent from Florida
Noisy hall way but good proximity to downtownPosted Jun 9, 2013 on Hotels.com
Positives: (1) The front desk staff member was very helpful with info on the light railway (2) It is walking distance to the train station (3) The pharmacy nearby sold food.....Negatives: (1) There was too much noise even late at night (2) The room needs upgrading. (3) The continental breakfast provided insufficient choices