Ratings based on 213 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Isla de Margarita

Excellent choice

Posted Sep 11, 2014
Great crew service. Great breakfast. Very clean rooms. Smells very good.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Aug 28, 2014
Pros: Location is great. Close to the airport and lots of restaurants
Cons: Breakfast timings maybe could be extended a little more
I stayed with my wife and 2 kids for 1 night. Short stay but great experience. Helpful and friendly staff. Clean and neat hotel.
3 out of 5
by A verified traveler from Mississauga, Ontario

Good property but questionable staffing.

Posted Aug 23, 2014
Pros: Clean room.
Cons: You can draw your own conclusion from my comments. Lots of good points but one really bad point.
Comment from Hotel Management
Aug 26, 2014 by GM, Hotel Management
Dear guest, it’s great to know you perceived the property as having lots of good points, but I’m sorry to hear that you have experienced different levels of service during your stay. We always try to provide all guests with excellent service and unfortunately we were not able to achieve this with you. Even though you didn’t provide details I assure we will continue training our staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 20, 2014
Comfortable hotel....a little to far from the beach though.
5 out of 5
Recommended
for Everyone
by A verified traveler from Okotoks, Alberta CA

Excellent Airport Hotel

Posted Aug 20, 2014
Pros: How easy it was to stay there
Cons: While there was lots of choice for breakfast, a few more healthy options would be nice.
Location: Very close to the airport. Good seafood restaurant and bar across the street.
A good hotel can make all the difference on a long trip!! The Fairfield is the epitome of a good airport/traveller hotel: comfortable, clean, knowledgeable and friendly staff, easy to use shuttle, good choices for breakfast...You can just tell that management and staff has really put some thought in to how this hotel should function to best serve travellers. This hotel was recommended to us by another traveller and we too shall be recommending.
Comment from Hotel Management
Aug 26, 2014 by GM, Hotel Management
Dear Mark. I can’t tell you how pleased I am that you enjoyed your stay with us. Please consider this your home in Miami and come back soon !
5 out of 5
Recommended
for Everyone
by A verified traveler from nc

Very close and right on time!

Posted Aug 17, 2014
We had a horrible flight, cruise vacation was forfeited....we had to find a hotel to stay in. This hotel was very accommodating and comfortable. And very close to the airport!
Comment from Hotel Management
Aug 26, 2014 by GM, Hotel Management
Dear guest thanks for the review. I’m glad you enjoyed your stay. Maybe next time when you plan another cruise you can stay again with us. We provide the transportation to the port for only $12 per person!.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Beautiful, Clean hotel with free breakfast.

Posted Jul 25, 2014
Pros: Hotel was very accomodating especially for those that have mobility challenges. There is a huge ramp outside for those that need this.
Location: Great walking distance to local stores such as the supermarket and other fast food operations. Walgreens is also close.
Excellent check in and smooth check out. Outstanding hottub on the second level. Suites are very spacious with very comfortable bed and sofo. Microwave oven and refrigerator. The handicapped suite is which contains a huge bathroom is quite fitting. Breakfast is a full american style meal with all the goodies that Grandma would make for you such as, eggs, bacon, waffles, sausage, cereal, fruit, juices the list is endless and you can eat as much as you like. In addition this is a good cup of Joe that many would fancy.
Comment from Hotel Management
Aug 11, 2014 by GM, Hotel Management
I'm loving your review. I would have not said it better! Many many thanks. Come back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

excellent

Posted Jul 21, 2014
excellent location excellent breakfast excellent room....................................................................................................................................
2 out of 5
by A verified traveler

Disappointed

Posted Jul 7, 2014
My family (wife and two children) reached the hotel around 11:30 pm after 23 hrs trip. No body helped them with the baggage so my wife had to carry them to the second floor by herself (three big baggages plus the stroller and hand bags... No help at all. She thought it was due to the late time, but no body helped her during check out at noon next day. The kitchen was closed at night and didn't have room service. And the external pizza delivery was also closed, so they had to walk to a near fuel station to buy some snacks. There was no refrigerator in the room so my children had to drink their milk at room temperature (not very pleasant for them)
Comment from Hotel Management
Jul 9, 2014 by GM, Hotel Management
Dear Guest, Thank you for your feedback, I am sorry to hear that you are disappointed with our service. I have shared your comments with our staff to make sure we provide the excellent service all our guests deserve.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

very near airport

Posted Jun 30, 2014
One night stay, couldn't really comment much but clean and near airport.