Ratings based on 2,497 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
87% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bournemouth

Best Hotel Ever...Period!

Posted Mar 30, 2015
Pros: everything I've said above
Cons: nothing, anything i wanted and it was there
Location: just go to the concierge at the desk and they will inform you on everything that you can do
I arrived without an expectation, no recommendation, and I can say when i arrived i was lost for words, the shape of the hotel alone is worth seeing for own eyes, it stands out as no other hotel looks like this, with its curved structure, it just reaks of 'cool'. I walked through the lobby and it was just awe-inspiring, the cleanliness and air conditioning made me feel at home straight away, guests were walking around, you could tell it was popular as everywhere you went inside the hotel was busy with people. I learnt about the history of the hotel when i got to my hotel room, there was a book that educated me that celebrities stay here a lot and musicians perform here, Elvis Presleys famous duet with Frank sinatra was a must-see so I logged onto the internet (on the iMac which is had already hooked up to the room) and i watched the duet and was amazed that the two massively famous celebs were once here. The pool and outside area is just a dream. I have never seen palm trees before (in the flesh) and they are everywhere in abundance, the clear blue skys and the blistering heat to get your tan underway was all there, i was so overwhelmed and made me realise that i have struck gold with staying at this hotel. The beach is literally on your doorstep, 10 steps out of the hotel and you're on the beach. I recommend this hotel all day long and could easily live in Miami, the best hotel i have ever been on!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Doxfield, Maine

Greatest Hotel ever

Posted Mar 27, 2015
We loved our stay and would recommend it to all our friends. The staff and accomadations were out of this world. Can't wait to go back
2 out of 5
by A verified travelerfrom kentucky

Hidden fees/poor customer service

Posted Mar 27, 2015
Let me start off by saying I traveled solo for my birthday and started out in South Beach at the Beacon and Avalon hotels. I must say the location was great, customer service bar none even though the rooms were small and older I had a good time. Considering it was my first Miami trip a friend recommended I stay at the Fountainbleau a couple of days to round out my trip. Big mistake. Hated the location, the extra fees tacked on were insane and it seemed management cared more about their rooms than the customers. I had to put down a hefty deposit which I found unusual and it took an hour for me to get it back during checkout. Although the front desk promised to contact me once my room had been checked, I had to keep going back to find out the status. I mentioned several times I had a flight to catch which seemed to fall on death ears. The hotel is immaculate with a lot of amenities. However, I felt it more a hotel to put on heirs than have authentic connections with people. So no....would not recommend unless you are just curious. Otherwise, save your money.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel on the beach. Everything over priced

Posted Mar 27, 2015
Good time, great spot. Far too pricey for the simple things. Later check out would've been nice.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom PA

Great hotel

Posted Mar 26, 2015
Great hotel with a lot of really good restaurant options on-site so really no need to leave the hotel if you don't have to! Helpful staff. Right on the beach and the pool is amazing as well. Stayed for 3 nights and 4 days and would definitely come back.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 26, 2015
First class Miami beach hotel - expensive but expected - pool is wonderful
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 26, 2015
Beautiful hotel and facilities are clean and well maintained. It is a luxurious place to stay good for any couple or family. I would recommend to everyone I know! The service is great and you feel like you are on a resort. Everything you need is right there if you didn't want to leave such as multiple pools, bars, dining, entertainment.
4 out of 5
Recommended
for Couples
by A verified traveler

Goldfinger film scene.

Posted Mar 26, 2015
Pros: It's right on the beach!!!
Cons: My room 1431 has a slow shower drain, which cause the shower stall to fill up. You could not dry yourself off in the shower.
Location: Miami Beach. A short taxi ride you can get to South Beach or Lincoln Mall Road. Both have many restaurants and shoppes. Do not do half price tours.
I enjoyed my stay at the hotel. The staff could not have been nicer and more helpful. The room had a nice view.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 26, 2015
We were upgraded upon arrival. We went to Strip Steak restaurant in the hotel and it was amazing. I would highly recommend this hotel and restaurant.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 25, 2015
The facilities are fabulous with lots of restaurants and pools.