Ratings based on 1,798 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
86% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Buenos Aires

A Classic in Miami

Posted Oct 20, 2014
Cons: Very expensive.
A Classic Hotel in Miami. Espectacular pool's. Nice restaurants. Very expensive. I woul return
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to the beach,family friendly,nice crowd,big

Posted Oct 14, 2014
2 out of 5
by A verified traveler from Fort Myers

Watch out for your personal belongings!

Posted Oct 14, 2014
The hotel is nice, the location is great... But I got a nice surprise when I went in the ocean for a cool down & came back to my lounge chair to find all of my personal belongings I had left under my towel gone! Luckily, before I went to report this to the hotel manager, I decided to check the dirty towel area first. To my great surprise, the thief had hid my watch, gold necklace, and wallet under a pile if dirty towels in a large bin. The thief is an employee of this expensive hotel, had tried to steal my things and leave under a pile of towels to later grab & hide in his backpack on his way out of work... Another 2 hotel guests had this happen to them but weren't as fortunate as me to find their personal belongings
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful as ALWAYZ

Posted Oct 13, 2014
It's was an awesome Experience as usual. I will be back very soon for some more relaxation time.
5 out of 5
Recommended
for Everyone
by A verified traveler

AmaZing

Posted Oct 10, 2014
Our honeymoon was fantastic! Great view and hotel!!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Nassau

Great icon....

Posted Oct 9, 2014
Pros: The History of the hotel & its location, Had a great checkin experience & able to access my room early without someone trying to get extra cash for it
Cons: I don't like the fact that you have to pay for umbrellas on the beach. With skin cancer so apparent it should be a given to be complimentary.
Location: Big Bus good way to see the city; Loved the Art deco houses/hotels on south beach
Good restaurants; pleasant staff... lovely clean rooms. I think there should be a choice to have the mini bar & all the stuff that is all over the desk. If you do want a fridge though this needs to be at a cost even for medication. Loved the apple pc in the room - good idea.
3 out of 5
by A verified traveler from CA

Hotel was nice but expensive. Rude workers

Posted Oct 9, 2014
I enjoyed my stay but checking in I spoke with Christina she was very rude. Poor customer service. I won't come back but I enjoyed the stay. No shuttle to airport weak.
5 out of 5
Recommended
for Everyone
by A verified traveler from indianapolis

Posted Oct 8, 2014
I'm a traveling guy, and whatever I go I like to stay at the best places, this time was no difference and i stayed here 6 times already so, that's means this is the best place in Miami I love it more because of the club downstairs lots of good people, + beautiful lady's come on now who don't stay here? Everybody dream is to stay at Fontainebleau 100% !
2 out of 5
by A verified traveler from CT

Nice Pools & That's About It

Posted Oct 7, 2014
Pros: The pools
Cons: The staff
Location: Too many to list but there are a lot of places to go especially off the strip and away from the tourist areas.
This was our second time staying at this hotel. We figured we would give it a 2nd chance after being disappointed the first time. We arrived at the hotel and at check out was told that they are going to upgrade our room for being loyal customers. We go up to the room and it is not ocean view as I reserved but it was a larger room. For us the view is more important so we called the front desk to have them put us in the room that we requested and was told that the room is not available because they overbooked so that's why they put us in that room and had no other rooms available. Could not take a shower in this room because the shower drain did not work as well. They did move us to a nicer room the next day that had an ocean view but the sink in one of the bathrooms did not work and the iron fell off the wall and it looks like this has happened plenty of times before based on the amount of holes in the walls. The towels are like sand paper. The staff is slow. The food is not that great and expensive but then again it is Miami so you have to expect the prices. Only good thing about this hotel is that the pool area is amazing. We go to Miami a lot and have stayed at a lot of different hotels so we do have other hotels to compare it to.
5 out of 5
Recommended
for Everyone
by A verified traveler from NC

Awesome resort by the beach

Posted Oct 5, 2014
Check in. Staff could be more efficient. I had 2 reservations in different names and they messed up everything. Besides that, the hotel is amazing, we barely left the facility since we were there to relax and enjoy the sun. The pool is fun and can get really crowded. Food is good everywhere and the atmosphere at the lobby later at night is awesome. Stay there as a family with kids, young couples or friends wanting to party. It has something for everyone.