Ratings based on 2,847 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami Beach

Kanonhotell med fantastisk service

Posted Jul 30, 2015
Mycket bra hotell med bra service och fin strand. Hög prisnivå på mat och dryck. Skulle kunna önska att det låg lite närmare South Beach.
2 out of 5
by A verified traveler

No es un hotel para familias

Posted Jul 29, 2015
El hotel tiene una infraestructura muy buena, pero es tan grande que ud no es mas que un numerito mas. el área de las piscina es como un estadio, no cabe una asoladora mas, no es acogedor, es un autobús donde hay que meter la mayor cantidad de gente posible. Estuve con mi familia 5 días ( 3 niños), el segundo día por la noche hicieron un robo dentro del hotel, así que tuvimos varias patrullas de policías dentro del edificio, aparentemente cogieron a los ladrones. El cuarto día de nuestra estadía nos toco soportar una plaga de individuos en la habitación contigua, haciendo toda clase de gritos, azotando las puertas o pateandolas, llame a seguridad a las 11:30 pm, les llamaron la atención y como consecuencia la situación torno en mayor ruido y las 3:30 am empezaron a patear nuestra puerta de habitación, lógicamente no abrimos, mis hijos estaban totalmente asustados. A ese hotel entra cuanta persona quiera, es un hotel de juerga total, así que si su plan es de descanso o en familia, allí no se le ocurra ir. Logicamente me quede sobre lo ocurrido y lo que respondió el manager fue básicamente, "lo lamentamos mucho" y " trabajamos para que estas cosas no ocurran". El hotel es muy costoso por lo que ofrece, la relación calidad-precio no es correcta. les aseguro que podrán estar mejor en el Holiday inn, o en Days inn, o el western, están al lado y son mucho mas económicos, no vale la pena gastar un montón de dinero para meterse en el "famoso" Fontainebleau. Fue una decepción.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Good Location and great amenities

Posted Jul 29, 2015
Pros: location / pools / amenities
Cons: some staff customer skills as it can lure away guests.
Location: love the location on the beach and close to everything
Only issue was lady that took your order for towels/ umbrella - unfriendly no customer skills almost seems like you were bothering her and this was everyday- The guys that set you up excellent and waiters on the beach. Some pool staff as well were unfriendly the staff for beach access and la cote restaurant - all excellent and very helpful / friendly Check in staff at Tresor - Excellent Cleaning staff - Excellent
3 out of 5
by A verified traveler

Close to beach, but far from action/nightlife

Posted Jul 27, 2015
On miami beach, but hd to tk a taxi to heart of south beach daily, nice pool, but closed at 8pm, way too early & restaurants & bar at hotel were nice & good. Beware of gratuity/fees on all totals, so no need to tip. I'll prob stay at South Beach hotel next time in Miami :)
5 out of 5
Recommended
for Everyone
by A verified traveler from soto

Posted Jul 27, 2015
Very nice and clean hotel I really love the place
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel

Posted Jul 27, 2015
Pros: Pools there is a variety and they are spacious.
Cons: Food could be better
This hotel makes you feel like you are on a resort. If you did not want to leave you don't have to. Pools are amazing, very kid friendly as well.
5 out of 5
Recommended
for Everyone
by A verified traveler from chicago, il

Great hotel

Posted Jul 27, 2015
Beautiful, clean hotel, lots of options for dinner.
5 out of 5
Recommended
for Everyone
by A verified traveler from Arlington texas

NICE HOTEL GREAT CUSTOMER SERVICE

Posted Jul 26, 2015
Good staff they do their best to help Nice location right on the beach
3 out of 5
Recommended
for Everyone
by A verified traveler from Mex

Cargos inesperados

Posted Jul 25, 2015
No me gusto q el costo del valet parking para huéspedes fuera de casi 50 Uds diarios. El bufet de desayuno muy caro y sin muchas opciones, el ahorro de la página expedia se pierde con tantos cargos inesperados
5 out of 5
Recommended
for Everyone
by A verified traveler from virginia

Excellent

Posted Jul 24, 2015
I would recommend to everyone this hotel, everything is so good. Me and my girlfriend stay for 5 nights and we love it. We got ocean view room and it was on 32 floor, it's clean service is very polite and you have everything you need in hotel. :)