Upon check in, the first unit had bugs and smelled like smoke. They moved me to another unit which was lovely. We parked a car there on the premises via valet ($35/day) but the valet person, Michael was very unprofessional and had displayed poor customer care/support. I spoke to the front desk about this the following morning/at check out. I was told they would convey the message to management. The rental car we parked in the garage for 2 nights was infested with small roaches, days after our check out. Not a good experience, especially considering the surrounding area of Brickell.