Ratings based on 991 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
85% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 24, 2014
Trip to Miami was a last minute decision. We wanted to stay downtown, yet at an affordable place. Fortune House showed up, with a place. The apartment was cozy. The bed was firm yet comfortable, and the "living room" was inviting. The balcony offered a view of the ocean as well as downtown. Staff were very courteous and helpful from checkin, to car parking, to elevator access.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Durham, NC

Nice hotel near to the beach.

Posted Dec 22, 2014
Pros: I like it very much!
Cons: I think the hotel is worth for the price.
Location: There are several restaurant near the hotel . The beach is 5 miinute walking.
The room we reserved was fatastic, comfortable and clean. Near to the downtown and beach. The staff was very nice.If I would go to Miami next time I would book it again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Málaga

Super céntrico, muy bonito. El personal muy amable

Posted Dec 15, 2014
Pros: Todo. Todo. Todo.
Location: La ubicación era IDEAL, muy céntrico.
Era nuestra primera visita a Key West y había reservado este hotel por su relación calidad/precio y localización y este hotel superó nuestras expectativas. Las habitaciones son bonitas y limpias, el personal muy muy amable y sobre todo me gustó mucho su ubicación, justo en la calle principal y a pocas mañanas de la puesta del sol. Volvería a este hotel con 100% seguridad. Como única cosa negativa pero totalmente insignificante: Los baños son muy pequeños.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 12, 2014
My 2 bedroom condo was very spacious and had two balconies. Everything was clean, and the staff were very friendly. My only criticism is that the furniture was a tad dated. I prefer a modern aesthetic.
2 out of 5
by A verified travelerfrom New York

disappointing

Posted Nov 26, 2014
no wifi for 5 days. uncomfortable beds. Staff was not very accomodating considering there was no wifi.
2 out of 5
by A verified travelerfrom Chicago

Dissapointing

Posted Nov 24, 2014
Stayed here for 5 days. All 5 days, no WIFI. Staff was not very accommodating, and all seemed to have a different excuse for the reason why it was not working. They kept saying they were working on it. I have never seen a WIFI issue last over 5 days. No coffee shop or anything within a block or two to use wifi either, so this was very disappointing. Also, the beds were wrapped in plastic and made for a very noisy, uncomfortable sleep. Would not stay here again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NY

Nice spacious condo

Posted Nov 24, 2014
Pros: Restaurant on premises and very comfortable king size bed and very spacious 2 bedroom condo with 2 bathrooms.
Cons: Dont think it can be improved but the pool is nice but because of the large buildings around it there was only sun for around an hour or so.
Location: Restaurant on premises was really good.Pashas was also very good only a block away. Free trolley on corner came in handy also.
Very spacious. Took advantage of free trolley on the corner to Brickell village and bayside market.Very good restaurant on premises and many food choices close by. Overall a very good experience.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Winnipeg, Manitoba

Downtown Miami

Posted Nov 12, 2014
We had a condo suite facing the ocean. We were high up and had an amazing view.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Harford Connecticut

Posted Nov 10, 2014
Comfortable hotel located within walking distance to. Our rooms were clean beds were comfortable and we had great views from our balcony.
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful condo-tel

Posted Nov 3, 2014
The room was beautiful, the view was great but the staff was not the greatest. since it is a condo/hotel there was no phone in the room to connect me to the front desk. I was constantly having to use my cell phone. I requested garbage bags and was paranoid that I wouldnt hear them knock on the door. I kept getting up to see if they had knocked or delivered it and they hadnt. I call front desk twice and had to show up down stairs because it had been an hour since i had requested the garbage bags and it had been sent to the incorrect room. Other than that the room was wonderful and the bed was amazing.