Ratings based on 234 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lima

My kind of place !

Posted Jul 26, 2014
Luxurious in every way, perfect location for a short stay in Miami.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 21, 2014
Beautiful hotel with comfortable rooms with great amenities.
5 out of 5
Recommended
for Everyone
by A verified traveler from Poland

location in down town.

Posted Jul 14, 2014
Pros: facility, cleaness
Cons: no
Location: down town central location
very nice staff, good quality hotel. apartment was big and comfortable
5 out of 5
Recommended
for Everyone
by A verified traveler from Bergenfield, NJ

Gorgeous Hotel & Outstanding Guest Service!

Posted Jul 13, 2014
Pros: Everything!
Location:
We came to the Four Seasons Miami for our 20th anniversary, and we were overwhelmed by both the hotel and its outstanding staff. The hotel room was simply beautiful, and the pools and surrounding grounds are stunning. And, the hotel staff went above and beyond to make our trip memorable. The concierge provided us exceptional touring recommendations to focus in on the trendy, and up-and-coming areas of Miami. From new art galleries to tours of South Beach, his suggestions gave us a different perspective of Miami. Finally, at the end of our first day, we were pleasantly surprised to find in our room a tray of chocolate-dipped strawberries with a "Happy 20th Anniversary" message written in chocolate....it was so unnecessary, but the added touch showed us that their level of customer service is nothing less than exceptional. Thank you!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with local culture

Posted Jun 30, 2014
10 min taxi ride to the beach. Local shopping and boat tour.
5 out of 5
Recommended
for Everyone
by A verified traveler from b

Very nice hotel. Recommended.

Posted Jun 25, 2014
Very nice rooms. Very friendly staff. Extremely nice gym. Parking rates were excessive ($39 per night) and Internet should be free.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 23, 2014
It was a nice hotel but this survey is annoying me
5 out of 5
Recommended
for Everyone
by Maria from New York

Posted Jun 23, 2014
Excellent service and facilities. Staff is very attentive and cordial. The restaurant was great. We love it.
4 out of 5
Recommended
for Everyone
by Riccardo

Nice Hotel but not at Four Seasons standard.

Posted Jun 15, 2014
Pros: Location
Cons: Rooms have to be renew !!
Location: Very good location
Good but romos are quite old and have to be ren !!ewed
5 out of 5
Recommended
for Everyone
by Ina from Colombia

Luxury stay in Miami

Posted Jun 4, 2014
Pros: The service and the style.
Cons: The breakfast buffet was a little disappointed.
Location: It' really important to have a car, so everything is near.
It was really nice and comfortable. I missed the spa and pool area as I dedicated most of the time shopping. The room perfect, very quiet and the bed so great. Nice restaurant. Very classy!
Comment from Hotel Management
Jun 6, 2014 by Dan, Hotel Management
Good day, Ina, Thank you for sharing your feedback with us. I'm glad to hear your overall experience was wonderful, and that you enjoyed the restaurant, guestroom and the service provided by our very talented hotel team. I regret to hear that the breakfast buffet did not meet your expectations. I'll be sure to address this with the team. Thank you again for taking the time send us your comments. We look forward to having the opportunity to welcome you back. Warm Regards, D. Normandin General Manager