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Reviews of Gale South Beach, Curio Collection by Hilton

4.5 out of 5
Gale South Beach, Curio Collection by Hilton
1690 Collins Avenue, Miami Beach, FL

Reviews

8.4

Very Good

Rating 10 - Excellent. 509 out of 1002 reviews" "
Rating 8 - Good. 297 out of 1002 reviews" "
Rating 6 - Okay. 101 out of 1002 reviews" "
Rating 4 - Poor. 60 out of 1002 reviews" "
Rating 2 - Terrible. 35 out of 1002 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eileen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Gale Curio will go down as one of our more pleasant stays; the staff was friendly and very helpful. The beach is only steps away and the surrounding area has wonderful shopping and restaurants.
Stayed 4 nights in Apr 2024

10/10 Excellent

Douglas

Traveled with partner
Very clean, great location, close to the beach and every kind of food you could want.
Stayed 3 nights in Apr 2024
Response from James D'Agostino on Apr 15, 2024
Thank you for your review after your recent stay. We appreciate you choosing Gale South Beach and look forward to welcoming you back in the future.

10/10 Excellent

LAUREN Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Room was VERY small but we were barely in it.
Stayed 3 nights in Mar 2024
Response from James D'Agostino on Apr 3, 2024
Thank you for your review after your recent stay with us. We are thrilled you had such a memorable experience and look forward to seeing you again soon!

8/10 Good

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, great location, rooms were modern and clean. Great restaurant downstairs (Dolce) and handy for good shopping on Lincoln Boulevard.
Stayed 2 nights in Feb 2024
Response from James D'Agostino on Feb 23, 2024
Thank you for your feedback. We hope we have the opportunity to welcome you back soon for another great stay.

8/10 Good

Daniel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Gale is located in a vibing part of South Beach, there are lots of restaurants/bar options within walking distance. Miami Beach is a short walk away, you can access via sister hotel which has beach loungers and towels available.
Stayed 2 nights in Feb 2024
Response from James D'Agostino on Feb 14, 2024
Thank you for your review. We look forward to welcoming you back to Gale South Beach for another memorable stay.

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from James D'Agostino on Feb 9, 2024
Thank you for your review. We look forward to seeing you again soon.

10/10 Excellent

Janet

Stayed 1 night in Jan 2024
Response from Hotel Management on Jan 21, 2024
Thank you for coming to visit, Janet, and for giving us your fantastic rating. We look forward to welcoming you again!

8/10 Good

Grace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable but noisy
I was in 311. The room had a window that had something in front of it so there is no outside light that will come in thru the small window so the room stayed dark. The room was comfortable. Despite the fact that it's on the 3rd floor, you can hear the music coming up from the basement level (it sounded like the music could have been coming from above even though it wasn't). If you are an early sleeper, this room isn't for you. The music would go on until about 3-4AM. This hotel is also confusing because on the Collins Ave side, it's called The Gale and you have to walk through the restaurant to get to the check in desk. On the other end (James?) its called The Regent. Both entrances require you to walk up 3-4 steps to get to the check in area so you will need help if you have a lot or heavy luggage. This hotel gives you 2 free bottled waters a day in the room.
Stayed 4 nights in Dec 2023
Response from Sjoy on Jan 10, 2024
Thank you, Grace, for your rating and your feedback. We look forward to another chance to exceed your expectations and make your next stay with us much more comfortable.

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room but conveniently located
Located in an excellent district offering walking distance to many tourist attractions, restaurants and shopping. The room was tight with very little storage. I had to leave most of my clothing in packing cubes sitting on the window ledge.
Stayed 3 nights in Dec 2023
Response from Sjoy on Jan 10, 2024
Thank you for your compliments and your comments, Maria. It will be a pleasure to have you return.

10/10 Excellent

Lydia

Stayed 4 nights in Dec 2023
Response from Sjoy on Jan 10, 2024
This is wonderful, Lydia. Taking care of our guests is a pleasure. We're glad you're one of them and look forward to your next visit.

10/10 Excellent

Jacqueline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Loved the roof top pool and access to South Beach.
Stayed 2 nights in Nov 2023
Response from Sjoy on Dec 7, 2023
We are so happy that you enjoyed your stay! Thank you for your kindness!

10/10 Excellent

Bryant

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 2 nights in Nov 2023
Response from Sjoy on Jan 10, 2024
Thank you for visiting, Bryant, and for this excellent rating. Come back anytime!

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing! Front desk agents are beautiful people. Be sure to get your comp champagne.cookies, and beach chairs and umbrellas. This location is prime location and doesn’t get any better. Hotel was clean. Food was good downstairs and by the pool you order drinks through a phone. Pool was beautiful. I’ll be returning!!
Stayed 1 night in Nov 2023
Response from Sjoy on Jan 10, 2024
A big "Thank You Katie!" for sharing your experience. You've found your Miami Beach home-away-from-home. Come back to us, and please make it soon.

2/10 Terrible

Eric

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a club in the basement that rages until 4:30AM every night of the week. Almost all rooms are effected. AVOID!!!
Stayed 2 nights in Nov 2023
Response from Sjoy on Dec 7, 2023
Thank you for your review, Eric. We always want our guests to have a great stay with us and I am sure we can do much better on your next visit. We hope you will return and we will make sure you have the best hospitality experience ever!

2/10 Terrible

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 2 nights in Nov 2023
Response from Sjoy on Nov 22, 2023
Thanks for your compliment on our team. We are sorry you did not experience a 5-star stay in our hotel. Please let us know next time you are visiting Miami Beach and we will make sure you have the best time!

10/10 Excellent

frankie chung fat

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks like brand new, very cozy, classy and john wick feel 😎 featuring old pictures telling stories of the building plus a charlie Chappell twist. Love the fragrances used in public areas, created a very hip and chic style.
Stayed 1 night in Nov 2023
Response from Sjoy on Nov 22, 2023
Thank you, Frankie Chung Fat, for your honest feedback, lovely compliments, and delightful rating! It will be a pleasure to welcome you back.

10/10 Excellent

Raquel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with history in a great location. Wonderful staff.
Stayed 1 night in Oct 2023
Response from DC on Oct 29, 2023
we are so happy that you enjoyed your stay! Thank you for your kindness!

10/10 Excellent

Anh D

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Sjoy on Sep 11, 2023
Fantastic, Anh D! Love that rating and can't wait to welcome you to Gale South Beach again.

10/10 Excellent

Mariana, Aventura

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spacious rooms - small boutique hotel in the heart of SoBe at reasonable prices. Staff friendly and efficient.
Stayed 1 night in Sep 2023
Response from Sjoy on Sep 5, 2023
Thank you, Mariana, for your delightful rating on our hotel and team. It will be our pleasure to welcome you again.

8/10 Good

Frederick, Atlanta

Traveled with group
Liked: Staff & service, property conditions & facilities
The Gale is a nice boutique property. However, the lobby furniture and the room furniture could use a refresh. The staff has always been nice and friendly so for that reason I will return.
Stayed 2 nights in Aug 2023
Response from Sjoy on Aug 31, 2023
Thanks for your feedback and your compliments, Frederick. It is our pleasure to have you as our guest!

10/10 Excellent

Jermaine, Chicago

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel for a short stay before heading to cruise. The pool is wonderful, the rooms are nice size, the lobby area is beautiful decorated, cozy in some places. The staff is helpful and courteous. Would love to visit for a bit longer n ext time around.
Stayed 1 night in Aug 2023
Response from DC on Aug 27, 2023
We are loving your review ! Thank you very much for your comments! We hope you will be back soon ! let us know and we will make sure your next stay is even better! Till next time !

4/10 Poor

Jonathan

Disliked: Staff & service
Very poor, room not ready even after check in, staff not bothered to help. Was told I’d be contacted when room was ready and never was. A very frustrating stay.
Stayed 2 nights in Aug 2023
Response from DC on Aug 20, 2023
Hello and thank you for your feedback! We are so very sorry that you did not have a 5 stars experience at our property. I am sure we can do much better on your next visit. Please let us know next time you are in town and we will make sure you have the best hospitality experience ever!

6/10 Okay

Duenna

Liked: Amenities
Parking was difficult and the valet was not helpful. We ended up parking in a nearby lot because he seemed very unapproachable. You usually expect more helpful staff at hotels in this price range. The hotel itself was well appointed and very cute but the room was extremely small, especially for my husband who is 6’6”. I loved the location because we were in walking distance from restaurants etc. Overall, my stay was okay but I was not wowed.
Stayed 1 night in Aug 2023
Response from DC on Aug 20, 2023
Hello and thank you for your feedback! We are so very sorry that you did not have a 5 stars experience at our property. I am sure we can do much better on your next visit. Please let us know next time you are in town and we will make sure you have the best hospitality experience ever!

10/10 Excellent

LaShawnda

Stayed 2 nights in Aug 2023
Response from DC on Aug 27, 2023
My favorite reviews are always 5/5! You are always welcome back to our property! All the best.

10/10 Excellent

Reeta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful and friendly staff, beautiful decor and lovely smell!! Thoroughly enjoyed our stay at The Gale. My only criticism would be lack of cupboard and wardrobe space in the rooms. Would definitely stay here again.
Stayed 7 nights in Jul 2023
Response from Sjoy on Aug 2, 2023
Thank you, Reeta, for your lovely compliments, honest feedback, and delightful rating! It will be a pleasure to welcome you back.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walkable to beach and many restaurant options within walking distance.
Stayed 4 nights in Jul 2023
Response from Sjoy on Aug 2, 2023
Thank you for your comments, Anonymous! Come again.

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from DC on Jul 22, 2023
Thank you for your feedback!

8/10 Good

Yvan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a signature room with 2 queen beds Pros: great shower - separate toilet area - sizeable fridge to store drinks. quiet (we couldn’t hear the club). Dolce restaurant convenient for breakfast .& coffee. Complimentary water bottles & 5pm wine Beach lounge chairs & towels at sister hotel. Staff was helpful & attentive. Cons: room had no closet space & very limited drawer space to empty suitcases Would stay again.
Stayed 5 nights in Jun 2023
Response from VGA on Jul 3, 2023
Thank you very much for your feedback! We will continue to work on improving our service. We look forward to welcoming you back.

8/10 Good

Katie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Not as good as it was before it was purchased by Hilton
Stayed 1 night in Jun 2023
Response from DC on Jun 25, 2023
Thank you very much for your feedback! We will continue to work on improving our service! Please give us the opportunity to make it up to you!

10/10 Excellent

Jodi

Traveled with family
Liked: Staff & service, property conditions & facilities
This was our 2nd time staying at the Gale. It is such a wonderful boutique hotel. Rooms are great, quiet, and clean. The restaurant, bar and staff is awesome.
Stayed 2 nights in Jun 2023
Response from DC on Jun 17, 2023
Thank you so much for such a great feedback! It made our day! Till next time!

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
I’m in love with this little Art Deco Hotel.
Stayed 1 night in Jun 2023
Response from DC on Jun 4, 2023
We love gale too!! Thank you for kind words Alejandra! Till next time !

10/10 Excellent

Adam

Traveled with partner
Liked: Staff & service, property conditions & facilities
This hotel was spotless and all the Front Desk workers and Supervisor were all incredibly nice! Will definitely go back.
Stayed 4 nights in May 2023
Response from Sjoy on May 16, 2023
Thank you for your rating, Adam! We look forward to welcoming you back.

8/10 Good

Emyle

Liked: Cleanliness, property conditions & facilities
Fantastic stay! Hotel clean, staff incredibly nice and would stay here again!
Stayed 4 nights in May 2023
Response from DC on May 8, 2023
Thank you so very much for your feedback! Looking forward to your next visit !

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location
Hotel was very clean and modern. The service was great and the hotel is in a great location on South Beach. The rooms were clean. The room is not huge, but it good enough to enjoy your stay.
Stayed 2 nights in May 2023
Response from DC on May 7, 2023
Thank you so much for your feedback! We appreciate you taking the time to share your comments about the stay! Looking forward to your next visit!Best regards

8/10 Good

Jasmina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very nice and clean and it's in good location, close to everything. The stuff deserves 5 stars for sure, very welcoming and accommodating. Italian restaurant was excellent. The only thing we didn't like was that our window was covered completely with this fake bush like cover. It felt like we didn't have window at all. Other than that room was clean, bad was comfortable and roof top pool was amazing. They do charge parking fee $45 a day and resort fee $40 a day on top of what you pay for room, but we were aware of it when we booked it so that wasn't an issue. Overall very good hotel.
Stayed 3 nights in Apr 2023
Response from Sjoy on May 3, 2023
Thank you, Jasmina! We are glad you gave us your review and love hearing about the things you liked. Next visit? 10 out of 10!

10/10 Excellent

Stephanie, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room with balcony awesome, loved the staff - so kind and helpful. GREAT food!
Stayed 3 nights in Apr 2023
Response from DC on Apr 28, 2023
Thank you so very much ! We love our guests and we love 5 stars reviews ! :)

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Sjoy on Apr 24, 2023
Thank you for your excellent rating on our hotel and team, Kimberly. We look forward to the pleasure of welcoming you again in the future.

4/10 Poor

tina

Stayed 3 nights in Apr 2023
Response from Sjoy on May 16, 2023
Thank you for your review, Tina. We always want our guests to have a great stay with us and I apologize for any aspect of your stay not to your liking. Still, we hope you will return.

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great . Pool was always full of people. But the room was perfect
Stayed 3 nights in Apr 2023
Response from DC on Apr 21, 2023
We are so happy that you had a good experience! Thank you for sharing your feedback !

8/10 Good

Laura

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location professional services
Stayed 1 night in Apr 2023
Response from Sjoy on Apr 19, 2023
Thank you for sharing your positive rating, Laura. We hope you will return to us.

10/10 Excellent

Lindsay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. Great experience with dining. Highly recommend
Stayed 3 nights in Apr 2023
Response from DC on Apr 17, 2023
We are so happy you enjoyed your stay ! And thank you very much for sharing your feedback with us ! See you next time!

4/10 Poor

Shayna

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is very tiny. We had extremely cold showers.
Stayed 1 night in Apr 2023
Response from DC on Apr 17, 2023
We are sorry you did not experience a 5 stars stay in our hotel. Please let us know next time you are visiting Miami Beach and we will make sure you have the best time !

10/10 Excellent

Ana

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are really nice!
Stayed 1 night in Apr 2023
Response from Sjoy on Apr 10, 2023
Thank you for your compliment and your excellent rating, Ana! We look forward to welcoming you back in the future.

10/10 Excellent

Patti

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
only one drawback is the is no ramp access from the street to the lobby and when you have luggage it can get awkward. Other than that, we highly recommend this property.
Stayed 2 nights in Apr 2023
Response from Sjoy on Apr 10, 2023
We're glad you gave Gale South Beach your review, rating and recommendation, Patti! So sorry for those aspects not to your liking, but we can't wait until we get to welcome you back again!

10/10 Excellent

Salihat

Stayed 4 nights in Apr 2023
Response from Sjoy on May 3, 2023
Thank you, Salihat, for your delightful rating! It will be a pleasure to welcome you back.

10/10 Excellent

Pavan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2023
Response from Sjoy on Apr 10, 2023
Thanks so much, Pavan, for your excellent rating! We look forward to having you stay with us again.

8/10 Good

Cristopher

Great location. Nice and clean.
Stayed 1 night in Apr 2023
Response from Sjoy on Apr 10, 2023
We are glad you gave us your review, Cristopher, and love hearing about the things you liked. We hope to welcome you back in the future for a 5 out of 5 stay.

10/10 Excellent

Thalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great getaway! We did valet and pretty much walked everywhere
Stayed 1 night in Apr 2023
Response from Sjoy on Apr 3, 2023
Thank you for your excellent rating, Thalia, and for your delightful compliment. It will be a pleasure to welcome you in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023
Response from Sjoy on Apr 3, 2023
Thank you, Anonymous, for your wonderful rating! We look forward to having you as our guest once again.

10/10 Excellent

Joshua, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2023
Response from DC on Apr 22, 2023
Thank you so much Joshua for sharing your feedback with us! We hope you will consider us for your next visit to Miami!