Ratings based on 1,278 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Montevideo

Fantastic

Posted Nov 20, 2014
Great service Beautiful hotel Everything perfect
5 out of 5
Recommended
for Everyone
by A verified travelerfrom england

South beach place to stay

Posted Nov 14, 2014
I have stayed in a number of hotels around America, and can say that this is one of the best. I went for a drink at a bar at a 5 star hotel a short walk from this hotel, but the place was not as friendly, or staff as helpful. Would stay again if I visit miami again
Comment from Hotel Management
Nov 21, 2014 by MiroslavaPetrov, Hotel Management
Dear Roger, it means so much to us that you enjoyed your stay onsite and that we exceeded your expectations. We are always impressed to read great feedback about the team and our excellent service standards. It is delightful for us to read that everyone on our team was welcoming and friendly when serving you. We cannot wait to welcome you back as one of our repeat guests.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 13, 2014
Excellent hotel. Very clean. Rooms very spacious and modern. Would definitely go back again.
Comment from Hotel Management
Nov 21, 2014 by MiroslavaPetrov, Hotel Management
Dear Valued guest, thank you for posting a five-star review on Expedia.com for us. We are pleased you had an enjoyable stay with us and thought that the hotel was very comfortable. We enjoyed reading your summing up of all the aspects that makes our hotel your favorite – cleanliness, spacious and modern room accommodations, excellent hotel ambiance. We are delighted you enjoyed your stay, and look forward to welcoming you on your next visit to Miami Beach.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Dallas, TX

Nice beach hotel

Posted Nov 12, 2014
Pros: The views were fabulous. It was an excellent value for what you got.
Cons: The carpeting in our room was worn and stained. Also, the wait staff in the restaurant the first night was not very efficient or hospitable.
Location: We were there to go on a cruise the next day. So only stayed at the hotel.
The experience was very nice. The hotel was an exceptional value for the room size and the proximity to the beach. We had a room facing the beach and the views were fabulous! The staff when we checked in were extremely courteous and helpful. The food in the restaurant on site was excellent as well. Would definitely stay there again.
Comment from Hotel Management
Nov 19, 2014 by MiroslavaPetrov, Hotel Management
Dear Deb, we would like to start off by expressing our gratitude for the wonderful review you have given the Grand Beach Hotel. At the Grand Beach Hotel, we strive to deliver an excellent and pleasant experience to all our guests in all aspects of the hotel. In this sense, it was to our delight to read of your positive feedback in regards to our oceanfront room accommodations, the views they have to offer, as well as the convenience of direct beach access from hotel premises, and the courtesy and friendliness, with which our staff greeted you and served you in the duration of your visit. We are thrilled by your intent to visit us again in the future and we cannot wait to welcome you back.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice grounds

Posted Nov 11, 2014
Pros: Rooms are large, have excellent views and balconies. 3 pools, and direct beach access.
Cons: There is little you can walk to here, so having a car is pretty essential. The $30 for valet service was not a great value and took way too long.
Overall, a great hotel for the price. We loved having two different pool areas. The suites are roomy with great views, though they'll need some updating/cleaning soon.
3 out of 5
by A verified traveler

Ok

Posted Nov 10, 2014
The hall carpets were badly stained. Took my bath mat and did not replace. Left only one facecloth. I use one for face and one for body.
Comment from Hotel Management
Nov 19, 2014 by MiroslavaPetrov, Hotel Management
Dear Valued guest, thank you for joining us at the Grand Beach Hotel and for taking the time out of your day to provide us with your feedback. It is to our regret to see that you have had an average visit to property and that we did not manage to live up to your vacation expectations. We take your concern with the hallway maintenance and the gaps in the housekeeping service you received seriously. We appreciate you sharing with us your comments and not so good impressions with the hotel; such feedback assists in enhancing the guest experience onsite and helps us improve our operation. We will be sure to follow up on your review with onsite staff and hope that we can persuade you to visit us again in the future.
2 out of 5
by A verified traveler

Overpriced and not really luxury

Posted Nov 10, 2014
Pros: Comfortable bed
Cons: Service Facilities Value for money
Very expensive for what it is Not close to centre Everything including parking costs extra and there are lots of additional taxes too Very average fitness centre and pools
Comment from Hotel Management
Nov 18, 2014 by MiroslavaPetrov, Hotel Management
Dear Valued guest, thank you for taking the time out of your day to give us your opinion of our property. We are sorry to read that our hotel and its facilities have fell below your vacation expectations and that we did not manage to live up to the price/quality ratio you were expecting. We do appreciate and take seriously all the guest feedback we receive- both good and bad. We do our best to act upon the comments our guests extend, as they allow us to indicate areas of the hotel, which require changes in order to enhance the guest experience. It is our hope that we can persuade you to give us another chance in the future.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom arkansas

Extremely nice hotel view of the beach

Posted Nov 9, 2014
Great relaxing time very nice place to stay easy beach
Comment from Hotel Management
Nov 21, 2014 by MiroslavaPetrov, Hotel Management
Dear Grammy, thank you for choosing the Grand Beach Hotel and for giving us the top traveler rating possible. We are pleased that we could make your time with us as relaxing as possible and we could offer the comfort you deserve. We are delighted that you found the direct beach access available from hotel premises as a convenient feature in the duration of your stay. It was our pleasure to host you, and we hope that we will be welcoming you back for another stay in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location

Posted Nov 5, 2014
Pros: Definitely the stuff. I was our wedding anniversary and they make us feel special. Very special.
Cons: The mattress of the sofa bed can be improved
Stuff is awesome. They make you feel like home. The hotel facilities are very close to the beach. The room furniture I think can be updated. A pool for kids more than the SPA would be excellent.
Comment from Hotel Management
Nov 21, 2014 by MiroslavaPetrov, Hotel Management
Dear Valued guest, thank you for joining us at the Grand Beach Hotel during your recent trip to the Miami Beach area. At the Grand Beach Hotel, it is a priority for us to serve all our guests in a friendly and detail oriented manner; thus, it is a pleasure to read of the excellent interactions you have had with staff members, who did their best to make you feel at home during your visit. Thank you for your kind feedback in regards to our direct beach access from hotel premises. We also appreciate your suggestions and recommendations in regards to the in-room furniture and separate pool area for children. We have dedicated our first level pool area to families. The beach accessible from hotel premises is also a kid friendly area you may enjoy. Thank you for your valued observations. We hope to welcome you again soon.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Canad

Great hotel, excellent location

Posted Nov 5, 2014
Travelled with family, great time, reasonable fees!
Comment from Hotel Management
Nov 21, 2014 by MiroslavaPetrov, Hotel Management
Dear Mark, thank you for posting a superb review of the Grand Beach Hotel after your recent visit to property. We are pleased to read that our services and hotel facilities lived up to the expectations of your family and that you all enjoyed your time onsite with us. For us it is a priority to deliver a good price/quality ratio to all our guests; in this sense, we were pleased to learn of your satisfaction with this aspect of your visit. Thank you for your review and hopefully we will be able to serve you again soon.