Ratings based on 334 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
98% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very friendly staff

Posted Aug 24, 2014
Pros: Customer Service, fantastic
Cons: Cleanliness of the room. The housekeepers cleaned the bathrooms and changed sheets and towels fine, but it looks like they never vacuumed our room.
Location: accessible to all parts of Miami with a car.
Excelent service, everybody we encountered was nice and helpful.
Comment from Hotel Management
Aug 28, 2014 by carlos, Hotel Management
great! thank you for your comments! we hope to see you soon!
3 out of 5
Recommended
for Everyone
by A verified traveler from Sosua

Nice hotel close to Dadeland

Posted Aug 23, 2014
The hotel need need some improvent but is good for the price.
Comment from Hotel Management
Aug 28, 2014 by carlos, Hotel Management
thank you for your comments! we would like to invite you back! you'll be pleased after the renovations are completed!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 11, 2014
Pros: Most of all the location and the staff. We will stay there next time.
It was very nice, friendly and relaxing. The staff is fantastic.
Comment from Hotel Management
Aug 15, 2014 by carlos, Hotel Management
we love the word fantastic! we are delighted that you loved your stay! thank you and please come back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from lima

Very good,I would return

Posted Aug 10, 2014
Nice hotel very recomended,very clean and very good breakfast
Comment from Hotel Management
Aug 15, 2014 by carlos, Hotel Management
excellent! we are so glad that you thought our hotel to be very clean and with a very good breafast! this is the key! we love having you here! safe travels! and come back soon!
2 out of 5
by A verified traveler from Clearwater, FL

South Miami stay.

Posted Aug 5, 2014
Pros: Relatively quiet; close to mall.
Cons: Rooms are small. Reservation taken from Expedia was incorrect. No refrigerator or microwave in room.
Location: Mall is close by. Access from local highway is tricky.
This Hampton does not meet the standards of other Hamptons I have stayed in. Our room was supposed to have 2 twin beds; the reservation was for one king. Room had no refrigerator, was small and cramped. Access to the hotel is a real challenge. There is really only one way in and the streets are tricky to navigate if the area is strange to you. The breakfast serving area is small and cramped. The food serving room can accomodate about 6 people. Needs to be much bigger and laid out better. Pool/hot tub area was nice. Room was reasonably clean. Overall a adequate stay if you are looking for a place to rest a few hours; not a good family location.
Comment from Hotel Management
Aug 9, 2014 by carlos, Hotel Management
thank you!] your feedback helps us correct the issues that concern our guests - we have taken your points and we will take action accordingly - we hope to see you soon in our hotel, yours will be our complimet
5 out of 5
Recommended
for Everyone
by A verified traveler from FL

Great Hotel

Posted Jun 25, 2014
Pros: Clean rooms, Friendly staff.
Fast check-in and very friendly staff. Rooms are very clean and renovated. Breakfast is good, not a lot of varieties though. One minute walk to Target, Best buy and Bed Bath and Beyond. They agreed for our late check out with no extra fee.
Comment from Hotel Management
Jun 27, 2014 by carlos, Hotel Management
excellent!!!! we love your review! thank you for the opportunity to assist you during your south miami trip! we want to make sure you always have a wonderful experience with us! please come back soon!
4 out of 5
Recommended
for Everyone
by Dee from PG, Maryland

Better than expected

Posted Jun 15, 2014
Was there for graduation. Staff was friendly, rooms were nice and clean. Continential breakfast had real food...not just bagels and coffee only. Location was excellent. It's quiet yet highly accessible to major routes and highways. Metro train line is about a block way or less& right next to the mall and many other shopping centers. I would recommend this place
Comment from Hotel Management
Jun 19, 2014 by carlos, Hotel Management
thank you for giving us 4 stars - love your review and the way you describe our location - this is fantastic! we hope to see you again soon! safe travels!
5 out of 5
Recommended
for Families
by angie from jacksonville

Posted Jun 2, 2014 on Hotels.com
hotel is a bit worn but it was clean and I had great service. hotel staff were very accommodating and friendly. the free hot breakfast was really good. the location is very convenient, it is close to a shopping mall and a major expressway. check-in and check-out was very easy. we enjoyed our short stay, it was great and affordable.
Comment from Hotel Management
Aug 9, 2014 by carlos, Hotel Management
thank you for your kind comments from your most recent stay with us! we love when our guest take the time to write their feedback! this is the only way we can become a better hotel!
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted May 31, 2014 on Hotels.com
Comment from Hotel Management
Aug 9, 2014 by carlos, Hotel Management
thank you for your 3 stars! we love your patronage! come back soon!
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted May 27, 2014 on Hotels.com
Comment from Hotel Management
Aug 9, 2014 by carlos, Hotel Management
thank you for giving us 4 stars! we love it when our guest send us their review of their stay! this is the only way we can better our service!