Ratings based on 351 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Posted Oct 14, 2014
Rooms were dirty old and staff not very friendly. Understaffed and staff not accomadating.
Comment from Hotel Management
Oct 16, 2014 by carlos, Hotel Management
we are sorry for your perception! we always want you to be satisfied with us! call me at your convenience, we'll make it up to you! swafe travels! and thank you for giving us an opportunity to serve you!
5 out of 5
Recommended
for Everyone
by A verified traveler from Monroe, Michigan

Posted Oct 7, 2014
Pros: Very close to my family
I was very impress with the quality of service, location, the breakfast in the morning and the best part was that my wife left behind her bag of jewelry when we check out and I received a call from the front desk to advice us that the lady that clean the room found it and reported it. Thank you very much and we will be back in December.
Comment from Hotel Management
Oct 11, 2014 by carlos, Hotel Management
Thank you for your review! we look forward to hosting your next trip! We love that you loved the breakfast! i will share your comments with my team! safe travels!
Comment from Hotel Management
Oct 11, 2014 by carlos, Hotel Management
thank you for your great comments! we sure appriciate your review! we'll share it with the team members! safe travels!
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Posted Oct 2, 2014
My experience at the Hamptons Inn was wonderful. It was in fact hard for me to leave. The staff members at the front desk was very kind and courteous. The drivers are very helpful expecially Lewis the driver, he's such a nice and respectful individual. Thanks again everyone for your hospitality.
Comment from Hotel Management
Oct 11, 2014 by carlos, Hotel Management
Thank you for your review! we look forward to hosting your next trip! So glad you thought our service was "wonderful" i will share your comments with my team! safe travels!
Comment from Hotel Management
Oct 11, 2014 by carlos, Hotel Management
thank you !! for the 5 star rating !
3 out of 5
Recommended
for Everyone
by A verified traveler from Nassau

Nice hotel, walking distance to Mall.

Posted Sep 19, 2014
Pros: I like its location
Cons: no comment.
Location: The hotel is located within waling distance of Dadeland Mall, food Store, car rental, and Dadeland station.
I like how close this hotel is to mall, food store, car rental, and dadeland station.
Comment from Hotel Management
Sep 27, 2014 by carlos, Hotel Management
thank you!! we love having you here! we love your comments! please come back soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Shopaholic in Miami

Posted Sep 11, 2014
All the staff is courteous and nice. The rooms are quite comfortable and the hostess at the breakfast station is always smiling and trying to help. Location a gem.
Comment from Hotel Management
Sep 17, 2014 by carlos, Hotel Management
thank you for your great review! we hope you come back soon!
1 out of 5
by A verified traveler

Terrible

Posted Sep 7, 2014
Poor quality on the rooms, bed, and cleanliness. The rooms are run down, they need an update.
Comment from Hotel Management
Sep 19, 2014 by carlos, Hotel Management
thank you for your review! we are sorry that you were inconvenienced by our ongoing renovations! we hope you can come back and give us another opportunity! we know you'll love our hotel once we have have finished renovating! safe travels!
Comment from Hotel Management
Sep 17, 2014 by carlos, Hotel Management
we appriciate your review! we would love for your to give us another opportunity to serve you in the future! we will make it right!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 2, 2014
Not a bad hotel very happy with my stay and would Def stay again. Location was perfect.
Comment from Hotel Management
Sep 3, 2014 by carlos, Hotel Management
we love your review! we are thankful that you loved the location and that you would stay here again! this is great! thank you!
4 out of 5
by A verified traveler from Miami, Florida

Nice location

Posted Aug 31, 2014
Pros: The cleanliness and comfort.
Cons: It was perfect.
Location: It was close to Blue Martini and getting to the beach without being too expensive.
The hotel was very clean. The room was very inviting, clean, the bed was comfortable and the water temperature was perfect.
Comment from Hotel Management
Sep 3, 2014 by carlos, Hotel Management
thank you for your wonderful comments! we love the word "perfect" i will share your comments with my staff this week! thank you and we hope to see you soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Very friendly staff

Posted Aug 24, 2014
Pros: Customer Service, fantastic
Cons: Cleanliness of the room. The housekeepers cleaned the bathrooms and changed sheets and towels fine, but it looks like they never vacuumed our room.
Location: accessible to all parts of Miami with a car.
Excelent service, everybody we encountered was nice and helpful.
Comment from Hotel Management
Aug 28, 2014 by carlos, Hotel Management
great! thank you for your comments! we hope to see you soon!
3 out of 5
Recommended
for Everyone
by A verified traveler from Sosua

Nice hotel close to Dadeland

Posted Aug 23, 2014
The hotel need need some improvent but is good for the price.
Comment from Hotel Management
Aug 28, 2014 by carlos, Hotel Management
thank you for your comments! we would like to invite you back! you'll be pleased after the renovations are completed!