Ratings based on 546 Verified Reviews
They paid and stayed. We double-checked.
4.9 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Key West, FL
Great experiencePosted Oct 6, 2014
We were there only one night and the service was great. It was my 4 year olds birthday and they offered him some free snacks to choose from. The pool was nice and cozy. The bartender was sweet and helped direct us to a restaurant. That night my son got sick and when I called down to the desk they were very sympathetic and sent up new sheets right away. I was very appreciative.
for Everyoneby A verified traveler from Just moved to Miami from NYC
Fantastic.Posted Sep 18, 2014
Pros: See above.
Cons: Shades need to close all the way.
Location: Close to all major roadways.
Everything was great. Friendly staff, really nice accommodations, very convenient.
for Familiesby A verified traveler from Australia
Great hotel in downtown MiamiPosted Sep 4, 2014
Pros: Super friendly, clean, comfortable and great value for money.
Cons: Personally experience: Patchy TV and ideally more than 3 devices for the Internet. Not much to complain about though.
Location: Lots of restaurants, bars, supermarkets and transport within 5 minutes walk. We love the chill vibe of Downtown
Ideal hotel if you're travelling with family and prefer to stay downtown than in the Beaches (as we do). Clean, super friendly and comfortable, in our opinion offers great value for money. Breakfast is good (is not the Marriott though, but very good value for money) and the swimming pool is not massive, but it's great for a play with your kids. Really not much to complain about. In our case, just a couple of things: - The cable TV can be patchy at times. We experience this both times (within 3 months each visit), but we never let the hotel know (it wasn't too much of a deal for us). - They offer free internet for up to 3 devices which is generous. I just wish we could use it in more devices, especially when travelling as a family. But again, not a big deal.We've stayed there twice and for more than 10 days in total and we will definitely go there again when in Miami. It's great for families but there was always people in business staying as well. We will be staying there again for sure.
for Everyoneby A verified traveler
Nice hotel close to many downtown restaurantsPosted Sep 2, 2014
Hotel was vey clean, service was great. One of the best breakfasts I've ever had a hotel.
for Everyoneby A verified traveler from Europe
Nice, shining and clean hotelPosted Aug 25, 2014
Cons: As mentioned the lady at the bar could be better
Location: Use free citymover to get around downtown.
Overall very friendly staff - except the lady at the bar (unfriendly and slow) Very clean rooms, excellent breakfast.
for Everyoneby A verified traveler from Sao Paulo, Brazil
Nice and well localized hotel.Posted Aug 18, 2014
Pros: Location and service.
Location: The location is privileged with lots of good restaurants very near and easy access to local Miami atractions.
It is a very good hotel. Clean rooms, good breakfast buffet, free internet service and a very courteous staff. It is the second time I was there and I had a good experience both times.
for Everyoneby A verified traveler from Denver, CO
What's not to like!Posted Aug 18, 2014
Evening cocktails, morning breakfast, and a clean comfortable room. Does it get any better than this? The only negative is they charge $18 per night for parking. Nice location with many options a short walk away. Would stay again anytime.
for Everyoneby A verified traveler from new york
fantastic hotelPosted Aug 18, 2014
Pros: the locations,pool, and cleanliness.
Cons: perhaps breakfast.
Location: many restaurants within walking distance,as well a monorail system.
my family chose this hotel because it was close to the miami port. We had a great time there and its location made it within walking distance to restaurants and stores. The hotel had a great pool outside where at night it seems to glow. The staff was very helpful in arranging cabs and destinations. We had a fantastic time here!
for Everyoneby A verified traveler from F
CoolPosted Aug 17, 2014
The staff were great made our vacation friendly genuine helpful
for Everyoneby A verified traveler
Posted Aug 15, 2014
Pros: very nice pool area
Location: good parking
We were only there one night so there is not much to say. It is was a nice hotel and I would stay there again.