Ratings based on 1,981 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
86% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Loved the hotel overall.

Posted Jul 29, 2014
Pros: Good over all. The room and bed was very comfortable. The view from the room was good; Clean and neat.
Cons: Can reduce water price or give for free. It really does not cost so much for water.
Getting in and out of parking lot was a very inconvienent. I guess it is because of all the construction. Water bottle price is outrageous. Other than that it is very good.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel ideal for airport

Posted Jul 28, 2014
Pros: Location for airport
Lovely rooms great for accessibility for airport as only a 5 min drive to terminal
4 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Nice hotel with very comfortable bed

Posted Jul 25, 2014
As I am working in a place where electricity is rationed and most of the time air-conditioner is not operational at night, I felt tired almost every During my one night lay-over in your hotel, I recovered from lack of sleep and once again ready to travel the next day.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

A bit expensive

Posted Jul 24, 2014
Really friendly staff, very courteous and nice, really good food but pricey. Quite a nice view overlooking the blue lagoon
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to airport.

Posted Jul 23, 2014
Pros: Good location to airport,nice pool.great gym,clean very nice rooms with a great view. Good airport shuttle.
Cons: Parking system is confusing if you have never stayed before,did not like that at all. wifi is not free. Lobby needs upgrade. More reception staff.
Location: Only thing near by seemed to be the airport.
I wanted a hotel close to the airport for our family vacation. Hotel has a regular shuttle to and from the airport very 15 minutes. Nice heated pool and recreational area,jogging path,hot tub and the best gym I think I have ever used in a hotel. Good parking but it costs 15 dollars a day with the hotel car park pass which you have to ask for at the front desk along with the ticket when you check in. Also if you pay for the stay with breakfast option make sure you ask for the vouchers at the front desk because you will be charged per person,no one told me this until after breakfast on the first day when I got the bill from our waitress. Rooms were very nice as they were recently redone,bathroom was small though. View from 11th floor was excellent. Fast elevators were nice with very little waiting. Checkout early since it seems a bit slow. Concierge was very nice. However someone was drilling something close by during the day and even in the morning. I did not mention to the front desk but that was annoying. Also at 3am the fire alarm goes off which was very scary for my son who could not go back to bed after that and we had to check out at 6 that morning. Thankfully it turned out to be a false alarm and they announced it over the room PA system. More front desk staff is needed,only one person at a time ever seemed to be working with guests.Always seemed to be a line at the reception area. However the reception staff were helpful and nice once you got to speak to them.
5 out of 5
Recommended
for Everyone
by A verified traveler from dover, ohio

Miami excellence so close to everything

Posted Jul 18, 2014
This was only a one night stay before headed to our cruise , we selected it mainly for it's convience close to the airport with free airport shuttle, it exceeded our expectations with excellent staff especially the atmosphere presented at the poolside bar with Mary who made it very exciting ! Will definently visit if I'm in Miami again !
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Exceptional hotel, close to the airport

Posted Jul 13, 2014
Very pleasant stay, elegant, comfortable, just what we needed before the flight home. Great view from our balcony, wish we had stayed a few extra nights. Breakfast was perfect
5 out of 5
Recommended
for Families
by A verified traveler from Bogota, Colombia

Short but pleasant

Posted Jul 10, 2014
Pros: I liked the location and the type of room. We are a family of four with two teen-aged kids and were able to sleep in one room.
Location: Quiet place, close to the airport.
We spend a night here before an early fly home. It was a good value decision. We rested well, and were close enough from the airport to make it on time.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario, Canada

Affordable hotel near to the airport

Posted Jul 9, 2014
Pros: Close to the airport and shuttle service. Clean and tidy rooms
Cons: I was there also 2 months ago, very late at night; had to wait in line for a long time to check in,,,Maybe should have more staff if necessary!
Location: Stayed for a short time, therefore don't know
Only stayed overnight, good hotel, nice rooms, cafeteria and the most important for me, a shuttle to and from the airport which is very convenient!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 9, 2014
Staff was very friendly. Clean and comfortable rooms.