Ratings based on 1,915 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
86% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Sondra

Great place to stay

Posted Apr 14, 2014
This hotel has a great view of a lagoon. Really close to the airport. The entire hotel is just beautiful. Very clean and the beds were comfy. Our room had a desk right up against the window with a great view. Will stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable

Posted Apr 14, 2014
The beds were amazingly comfortable! Slept great. The pool bartender was very friendly and welcoming. The rest of staff was not very friendly, they could use some coaching on customer service and making a guest feel welcomed and appreciated.
5 out of 5
Recommended
for Everyone
by A verified traveler

lovely hotel

Posted Apr 13, 2014
Pros: Bed was so comfortable food was great.
Cons: Front desk associates.
Location: Didn't stay but over night so I do not know.
I think the hotel associates could be more helpful. It was as though it was an in-convience to answer my questions. However I did met the hotel manager while I was out walking the grounds and he offered information that I didn't even know I needed. he was wonderful.
3 out of 5
by Marcio from jacks

I got tired of Hilton's cash hunger...

Posted Apr 12, 2014
I will start choosing hotels besides Hilton. Their insistence of pestering us with no internet and lousy staff management (they never seem to be where they should be when we need them) got me.
3 out of 5
Recommended
for Everyone
by Jan Senior trav from N S W Australia

OK but,!

Posted Apr 8, 2014
Cons: See above - no excuse for the problem not being attended to on the spot.
Disappointing from the point of view that the one and only bedside lamp did not work because the switch was broken. Front Desk were contacted by me about this - I had checked in after 9pm - Maintenance was summonsed - I had to wait 20 minutes for the maintenance person to arrive only for him to say that it would be attended to in the morning. Surely Hotel the size of the Hilton has replacement lamps readily available!!
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel could have been a bit better

Posted Apr 8, 2014
The hotel was very nice and hotel staff very pleasant. Was not happy that we paid a big price for the room and still had to pay for parking. Also we were attending a wedding and wanted out clothes ironed and press and they don't have this service. Breakfast was good and so was the staff. Pool and workout room very clean.
5 out of 5
Recommended
for Everyone
by Chesley from ky

Close to airport and water.

Posted Apr 8, 2014
Pros: Everything except food prices..
Cons: Lower price for a snack or sandwich.
Location: Airport close for us.
Excellent and relaxing.Great place to relax.Outdoor area wonderful.
3 out of 5
by A verified traveler

Hilton miami airport

Posted Apr 7, 2014
Nice bedrooms but the rest of the hotel is very rin down
5 out of 5
Recommended
for Everyone
by brenda from brunswick ohio

Very convenient

Posted Apr 7, 2014
Awesome pool. Free shuttle to airport. Nice jogging path beautiful hotel
5 out of 5
Recommended
for Everyone
by Susan

A convient drive to the airport.

Posted Apr 3, 2014
Pros: A lovely room, pleasant staff, and good food.
Cons: Nothing that I could see.
Location: I was only there one night, coming and going from the Miami airport, so I didn't have time to check out the surroundings.
The accommodations were lovely and the staff was delightful! The restaurant food was quite good. I will definitely return.