Ratings based on 1,744 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
85% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by B Willie from West Central Ohio

Very nice hotel close to Miami Int'l airport

Posted Apr 21, 2014
Pros: Quiet, clean, spacious, close proximity to airport, complementary shuttle service.
Nothing negative to say about our overnight stay. Picked up by complementary hotel shuttle at Miami International Airport after just a few minutes wait. At hotel, staff was very friendly and helpful. The room was spacious, clean and well appointed. Nice clean bathroom, also. Large shower. Room was quiet - did not hear a thing from hallway or adjoining rooms. We would book the Hilton again if ever staying overnight in Miami. The great rate we were able to get from Expedia.com was also a big plus.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great

Posted Apr 21, 2014
We didn't have to wait for the shuttle at the airport, I called them and they arrived within 5 minutes, the staff was very nice and helpful. The room was very clean and comfortable. I will stay there again for future visits
4 out of 5
Recommended
for Everyone
by Dr David from Londo UK

Overnight stay

Posted Apr 17, 2014
Pros: We are discerning guests and we were amazed that we could not find any fault at all so, overall a well run hotel and we will come again next year.
Cons: We think that the ventilation in the bathroom, which at present is nil, should be corrected
Location: The directions that we had from the website were a little confusing and the road signs were not too clear. The location is good.
After a long flight from London you hotel was a very pleasant oasis for one night. The room and bathroom was spotlessly clean and the room smelt fresh. The beds were very very comfortable and the many towels in the bathroom were beautifully soft.. We had continental breakfast which was excellent.. other hotels could learn a thing or two from you. For the last three years we stayed at another airport hotel which is not a patch on you, and more expensive. Well done Hilton..keep up the standard.
5 out of 5
Recommended
for Everyone
by Sondra

Great place to stay

Posted Apr 14, 2014
This hotel has a great view of a lagoon. Really close to the airport. The entire hotel is just beautiful. Very clean and the beds were comfy. Our room had a desk right up against the window with a great view. Will stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable

Posted Apr 14, 2014
The beds were amazingly comfortable! Slept great. The pool bartender was very friendly and welcoming. The rest of staff was not very friendly, they could use some coaching on customer service and making a guest feel welcomed and appreciated.
5 out of 5
Recommended
for Everyone
by A verified traveler

lovely hotel

Posted Apr 13, 2014
Pros: Bed was so comfortable food was great.
Cons: Front desk associates.
Location: Didn't stay but over night so I do not know.
I think the hotel associates could be more helpful. It was as though it was an in-convience to answer my questions. However I did met the hotel manager while I was out walking the grounds and he offered information that I didn't even know I needed. he was wonderful.
3 out of 5
by Marcio from jacks

I got tired of Hilton's cash hunger...

Posted Apr 12, 2014
I will start choosing hotels besides Hilton. Their insistence of pestering us with no internet and lousy staff management (they never seem to be where they should be when we need them) got me.
3 out of 5
Recommended
for Everyone
by Jan Senior trav from N S W Australia

OK but,!

Posted Apr 8, 2014
Cons: See above - no excuse for the problem not being attended to on the spot.
Disappointing from the point of view that the one and only bedside lamp did not work because the switch was broken. Front Desk were contacted by me about this - I had checked in after 9pm - Maintenance was summonsed - I had to wait 20 minutes for the maintenance person to arrive only for him to say that it would be attended to in the morning. Surely Hotel the size of the Hilton has replacement lamps readily available!!
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel could have been a bit better

Posted Apr 8, 2014
The hotel was very nice and hotel staff very pleasant. Was not happy that we paid a big price for the room and still had to pay for parking. Also we were attending a wedding and wanted out clothes ironed and press and they don't have this service. Breakfast was good and so was the staff. Pool and workout room very clean.
5 out of 5
Recommended
for Everyone
by Chesley from ky

Close to airport and water.

Posted Apr 8, 2014
Pros: Everything except food prices..
Cons: Lower price for a snack or sandwich.
Location: Airport close for us.
Excellent and relaxing.Great place to relax.Outdoor area wonderful.