Ratings based on 1,224 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ.

Nice location and very convenient for public trans

Posted Oct 21, 2014
Nice location and beautiful views. But a little disappointed because it did not offer continental breakfast.
5 out of 5
Recommended
for Families
by A verified traveler

Good view & near to the metro stattion

Posted Oct 21, 2014
Pros: Everything
Cons: The shower has to be more conmfortable, it was weak
Location: Very good location & save
Good & comunicate employees always look for make feel comfort
5 out of 5
Recommended
for Everyone
by A verified traveler from s from Adelaide S.A

Great position great staff could be better

Posted Oct 20, 2014
Wonderful experience close to every thing great rooms staff were fantastic kids were made very welcome
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

Exelent hotel close enough to the beach

Posted Oct 19, 2014
This is an exelent hotel with friendly stuff,always willing to help. We are glad we booked it and it is highly recomended.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, Texas

Nice hotel in downtown

Posted Oct 14, 2014
Pros: Wonderful & helpful staff, wait staff, & workers. VERY kind & courteous.
Cons: Housekeeping - towels not replaced 1 night. 1 night no plastic bag in ice bucket. Meals priced quite high.
Location: Located in downtown not far from Bayside & AA Arena. Trolley passes in front of hotel.
Had a very nice experience. Plan to stay here next year, possibly. (Will try to check prices of breakfast buffett & meals first.)
Comment from Hotel Management
Oct 20, 2014 by HotelMgmt, Hotel Management
Your kind feedback of Hilton Miami Downtown is most appreciated. Our associates are dedicated to providing exceptional guest service and they will be happy to hear of your compliments. We do apologize for the small housekeeping issues you shared, and we will pass on your observations to our associates. We would love to have you back next year.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tn

A great place to stay.

Posted Oct 14, 2014
The hotel was very clean and I cannot say enough about the staff. They were very accommodating, polite and professional.
Comment from Hotel Management
Oct 20, 2014 by HotelMgmt, Hotel Management
Sounds like your stay at our hotel perfectly met your needs and that makes us happy. We couldn’t be happier your stay with Hilton Miami Downtown was so memorable, including the cleanliness of our hotel and our helpful associates. We do hope to welcome you back again in the future.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice stay

Posted Oct 14, 2014
Everything was accessible and staff was friendly .
Comment from Hotel Management
Oct 21, 2014 by HotelMgmt, Hotel Management
Thanks so much for your kind review of Hilton Miami Downtown. We’re glad your stay was so positive, and that you found our staff friendly. We invite you back again soon for another great stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

very good atention.

Posted Oct 13, 2014
It was a good experience People so nice Good place
Comment from Hotel Management
Oct 20, 2014 by HotelMgmt, Hotel Management
We appreciate your kind acknowledgment of our hotel. We couldn’t be happier to read what a good experience you had at Hilton Miami Downtown. Our associates are dedicated to providing the very best in service, and they will be grateful to hear your compliments. Please come back again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 8, 2014
Overall good but the room could have been cleaned more thoroughly - the window remained dirty for the 3 days we were there
Comment from Hotel Management
Oct 18, 2014 by HotelMgmt, Hotel Management
Thanks for letting us know your impressions. We’re happy that your overall stay with us was positive, but we do regret if your room was not as clean as you would have liked. Please accept our apologies for this housekeeping oversight. We encourage our guests to inform us right away if something isn’t quite right during their visit so that we can assist. It is our hope you will visit with us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from new york

Home away from home experience

Posted Oct 7, 2014
From the moment you set inside the hotel door , your greeted with friendly helpful staff , we had a fantastic stay , our check in lady was so great she gave us a room on 19 th floor with great views and my 10 yr old daughter s eyes opened wide when she saw size of room and the view , we were both very impressed ... The hotel management treated us to chocolate chip cookies and milk delivered to our room unexpectedly for my daughters birthday . I cannot thank them enough for everything , we loved the pool and hotel decor is inviting and contempory , the food was good and very impressed by the healthy choices on the kids menu ... We will definately stay there again
Comment from Hotel Management
Oct 17, 2014 by HotelMgmt, Hotel Management
We couldn’t be happier that your stay at Hilton Miami Downtown was so wonderful in every way. It was an honor to be a part of your daughter’s birthday celebration, and we’re happy she enjoyed her surprise. It was our pleasure to welcome you all, and we would love to have you back again soon.