Front desk personal was friendly and attentive but doesn't compensate the bad conditions of the hotel room, the whole room smell like cigarette and humidity, carpet was completely dirty, my kids took of their shoes and played around the room, early morning next day I noticed their foot sole was completely black because of the dirt in the carpet, water was leaking from the bathtub creating a mess every time we showered, bathroom door didn't close and not all of the lamps were working. The 2 times we approached maintenance they were no help at all, saying that the smell was not cigarette and almost yelling. People at the front desk seemed scared to say anything at the maintenance person, definitely not staying here again.