Ratings based on 283 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
84% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by Heather from Chicago suburbs

Nice hotel, a little overpriced

Posted Apr 10, 2014
Hotel is nice- right off beach. Beautiful boardwalk. Has a nice outdoor tiki bar 11AM-5PM. Indoor bar closes early for Miami-11PM. Pretty quiet hotel. 10 min cab ride to South Beach, not walking distance.
5 out of 5
Recommended
for Families
by S from Oklahoma

Relaxing trip with the kids, while the hubby works

Posted Apr 8, 2014
Pros: The staff were very professional and their graditude was amazing. They had a wine tasting a couple of days.
Cons: The hotel restaurant and bar prices were a little high. Maybe keeping the pool bar open longer?
Location: We enjoyed walking the boardwalk and surrounding area. There are lots of places to rent a bicycle. Make sure the try out Yardbirds.
We just returned from our visit on Miami beach. My husband was attending a business meeting, so that left me and our girls to hang out at the hotel and surrounding area. We walked to boardwalk, hung out on the beach and pool. The hotel and staff were awesome! I have a strict diet, so they made sure that I had a fridge in the room. (at no cost, but I am a member) *Make sure to ask the front desk about food delivery, don't trust the menus that are slid under your door. *One of the locals were selling fresh coconuts on the boardwalk, and giving information regarding the fruit, it was super refreshing! *It was a bummer that the chairs/umbrellas had to be rented out on the beach, but the hotel had towels, so we just chilled on the sand. *Everyone at the valet was very nice as well. (Note: Valet parking cost extra, and they apply tax.)
4 out of 5
Recommended
for Everyone
by A verified traveler

Expections not met.

Posted Apr 8, 2014
We were told the room had a balcony. We were told there was shuttle service provided to the Miami Heat Arena. The noise from the adjoining room was excessive. The ocean view was basically non-existant.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the beach

Posted Apr 8, 2014
Pros: Clean, good service, nice breakfast
The only thing was that the view to the building beside the hotel was kind of boring.
3 out of 5
Recommended
for Everyone
by A verified traveler

Mostly Good

Posted Apr 4, 2014
Our stay here was mostly good. We had too hiccups with staff, one over some milk we needed for our baby in the early morning hours. The guy made a big deal about how inconvenient it was for them and made us come down to beg the kitchen for one. The other was upon check out. We asked for the bell man twice and nobody ever came. The staffer told me I asked for a luggage rack and not the bell man. Needless to say, the "luggage rack never came either. The food was good and the servers were excellent. The room was just ok. Small and starting to show age. Good location. Great valet service and decent price for Miami Beach. No chairs at the ocean. Those are $25 extra. I would probably not go again.
3 out of 5
by A verified traveler

average

Posted Mar 25, 2014
rented 3 rooms for business for a week. one room was paid with ocean view. asked to have one bed , hotel could t accommodate. condition of the room is average, not much is in good shape. overall ok but expensive for the service.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, close to the beach.

Posted Mar 22, 2014
Pros: The beach!
We enjoyed our short stay. It would have been nice to have a balcony and a better view but the access to the wonderful beach was fantastic!
4 out of 5
Recommended
for Everyone
by A verified traveler

Gorgeous View a Long Walk Away from the Action

Posted Mar 18, 2014
We stayed for five nights at the Holiday Inn Miami Beach Oceanfront. The first two nights, we were in a room with a view of a concrete wall about five feet away from the window. I talked a few times with the front desk staff and asked to be moved. Liliana was really helpful and she moved our room so that the last three nights we could see the ocean from our room. Wow, it was truly postcard beautiful. One of our favorite parts of our stay was the hot tub, which was huge, shared with the hotel next door, and always accessible. We went in every day, and most days we had it all to ourselves. There was a heated pool and a non-heated pool as well, both pretty. Being steps from the beach was spectacular. It was quite a walk to get into downtown. Check out the bike rentals and buses (both very close). Overall, I would recommend this hotel highly. Impressive customer service made it a special stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

I loved the staff. Danielle one staff was good.

Posted Mar 14, 2014
Great experience. Associate Danielle was amazing, funny hard working. She made our stay fun!
2 out of 5
by A verified traveler

Hotel on Miami beach

Posted Mar 10, 2014
Met by unfriendly staff! Concierge barely spoke English so wasn't able to help us with directions to another hotel where our friends were staying! Bath didn't work, took maintenance 45 mins to come! Then hair dryer didn't work! No help with that! Expensive and unpleasant experience!