Ratings based on 162 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
81% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami

Nice clean hotel

Posted Apr 4, 2015
Bit overpriced but it was spring break weeknd. Nice and clean, staff did not have toothbrushes
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean and Convenient Hotel

Posted Feb 2, 2015
Pros: Clean rooms easy acces
Cons: Air Conditioning, kind of noising
Location: Not much...it is a work hotel, not close to shopping or restaurants, you have to have a car fro that
This is a neat hotel, convenient located fro my office. Staff is very friendly. You have a park ti run 2 blocks away
Comment from Hotel Management
Mar 12, 2015 by Ken Hilbert, Hotel Management
Thank you for the review and 4 star rating. I will be sure to share your comments with the staff. I am glad they are making a good impression with you. We hope to see you again when travel brings you back to our area.
5 out of 5
Recommended
for Families
by Jacquelyn

Posted Jan 7, 2015 on Hotels.com
Comment from Hotel Management
Mar 21, 2015 by Hotel GM, Hotel Management
WOW, we are very grateful for the 5 STAR rating. We appreciate all comments from our guests and we get excited when we do all things right so that our guests can say they had a great time and give us a 5 STAR rating! Thanks again and we look forward to being at your service when travel brings you back to our area and our hotel.
4 out of 5
Recommended
for Families
by Jose Eduardofrom Maringá

Prático, bem localizado e aconchegante.

Posted Jan 2, 2015 on Hotels.com
Agradável surpresa. Bem localizado, novo e aconchegante.
3 out of 5
Recommended
for Couples
by REINALDOfrom RIO DE JANEIRO

HOTEL PRECISANDO DE MELHORIAS

Posted Jan 2, 2015 on Hotels.com
Fizemos o check in tarde e ficamos em um quarto com um cheiro muito forte de mofo , pedimos para trocar de quarto e fomos atendidos , neste quarto o ar condicionado não funcionava , ficamos neste quarto mesmo pois não tinha mais nenhum disponível.
Comment from Hotel Management
Mar 21, 2015 by Hotel GM, Hotel Management
Thank you for your time in giving us a rating and review. I apologize if we did not live up to your standards due to the air conditioner not cooling properly.
3 out of 5
Recommended
for Families
by A verified traveler

Hotel moyen mais personnel super

Posted Dec 21, 2014 on Hotels.com
personnel très gentil, hotel assez bien mais odeur d'humidité dans la chambre. Petit déjeuner moyen.
Comment from Hotel Management
Mar 7, 2015 by Hotel GM, Hotel Management
Thank you very much for your comments. I am sorry we did not live up to your expectations and you felt that the property was just OK. We strive to make each guest experience memorable. I will share your comments with the staff so that we can improve our service so that the next time your comments may refer to our service as "exceptional" We will keep up the effort. Thank you
3 out of 5
Recommended
for Business Travelers
by Terryfrom The Villages

Miami Holiday Inn

Posted Dec 21, 2014 on Hotels.com
Room was adequate for a two night stay. Ventilation fan in bathroom was very noisy, but otherwise everything worked fine. Restaurant breakfast was good.
Comment from Hotel Management
Mar 7, 2015 by Hotel GM, Hotel Management
Thank you for the review and comments regarding you stay. I will have property maintenance repair the noisy fan in the bathroom. Thanks for bringing it to our attention.
1 out of 5
Recommended
for Business Travelers
by VAIBHAVfrom Miami

Holiday inn Doral - avoid at any cost.

Posted Dec 7, 2014 on Hotels.com
It was a nightmare. Prepaid the hotel and when reached the hotel informed that they had overbooked even after taking the money 10 days in advance. The hotel offered a room in H.Jhonson inn 6 miles away in a shady neighborhood , rooms were unkept . The most unprofessional staff .
Comment from Hotel Management
Mar 7, 2015 by Hotel GM, Hotel Management
Sorry for the challenges you experienced at check in. It is our goal to exceed the expectations of our guests. It is obvious that we have failed at that attempt with your stay and had to relocate your reservation at the Howard Johnsons Hotel.
3 out of 5
by A verified traveler

Bad choice!

Posted Oct 28, 2014
When you arrive there is nobody to help with your luggage, no bell boy. Cold staf at the reception. Only the airport shuttle driver and waiter at breakfast were friendly. Refrigerator did not work, bath tub water didnt flow through as it should, aircondition was making a noise. On internet I read free shuttle to Dolphin mall and Miami International, which is not true! Internet in the room was very bad, most of the time no internet, only in the lobby. Breakfast the same every day, and very poor, no croissants or cheese. I would never stay here again.
Comment from Hotel Management
May 2, 2015 by KHilbert, Hotel Management
Jenny, So sorry to see your comments. It looks like we let you down with the service and facilities you expected. Our hotel has just recently been completely renovated, so all items have been addressed that you described in your comments. Please allow us another opportunity to WOW you with our service and our hotel, I am sure you will be glad you did.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami

Excelente Hotel

Posted Sep 10, 2014
Pros: El servicio
Cons: Nada
Location: Estadio Sun Life, Dolphin Mall
Hotel con excelentes instalaciones y gran personal de servicio.