Ratings based on 172 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
77% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Posted Nov 24, 2014
The pool was not open. The bar was late to open. The food was less than expected. The stairwells were filthy, the exterior was not much better. For the money, there are better options.
2 out of 5
by A verified traveler

Uneven bed and not able to sleep

Posted Nov 23, 2014
Pros: NOthing
Cons: Overall cleaning need to be improved.
The bed was uneven and not able to sleep. Informed front desk but no action taken.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to everything

Posted Oct 27, 2014
Classic Holiday Inn, clean, comfy and excellent staff.
3 out of 5
Recommended
for Families
by A verified travelerfrom NC

One night, quick stay, good location.

Posted Sep 22, 2014
Pros: Location, near airport, and Miami Beach Boardwalk.
Cons: Just plug the coffee maker.
Location: I went to Miami Beach Boardwalk, took 20 min with traffic, airport was 5 min and the American Airlines Stadium (concerts) was 10 min from there.
Was very close to airport. Had stress to get to location because the GPS was not aware of some construction and detours around the hotel. Not hotel's fault of course. The facilities were nice, had a lot of customers two times I tried to talk to receptionist and only one available so had to wait in line. The coffee maker at the room was not plugged and I had trouble finding an outlet around. I think should be plugged, but maybe is not for security reasons, I am just saying because most of the hotels I've been it was plugged. And in my situation I was trying to make coffee in the dark to not wake the baby. So I ended up making it in the bathroom :(. The room was very clean. And they provided a crib for her, that was nice!
2 out of 5
by A verified travelerfrom T

found a cockroach in my room

Posted Aug 27, 2014
I found a cockroach in my room. They gave me another room but still it is the first time for me to find a living cockroach. I don't know if this is because I am not lucky or it is very common. Other than that, it is a decent hotel.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Thornhill, Ont

Location near the Airport

Posted Aug 26, 2014
Pros: Average hotel in terms of cleaningness and staff hospitality.
Cons: speed of wi-fi
Location is less than 15 minutes from airport. So this is very convenient location and there are some restaurants, fast food available but not within walking distance. To get to anywhere, you will need a car. We only stayed one night prior to boarding to a cruise trip. Did not spend much time in the hotel, breakfast not included but there is an on site snack bar where you can get something to eat. There are several one way streets in the area and you may need a GPS to get around. Free Wi-Fi but speed not very fast. Checking emails probably fine, but surfing the web may need more patience. If you rent a car, try to fill up at a gas station nearby before returning. The price there was slight over $3 per gallon whereas the gas station near the car rental offices is > $4 per gallon.
2 out of 5
by A verified travelerfrom Irvine, California

Internet slow, vent not working in bathroom

Posted Aug 10, 2014
Pros: The breakfast is good in 9th floor.
Cons: internet and facilities
First room we had that had very bad smell. Then we changed to another room. The vent in bathroom doesn't work. The front desk told us that none of bathrooms has vent working. Also, the internet in the room is very very slow. We have to go lobby to use the internet.
2 out of 5
Recommended
for Couples
by A verified travelerfrom Toronto

Functional hotel near the airport.

Posted Aug 6, 2014
Pros: Shower was great
Location: Not much nearby. Need a car to get to anywhere.
Room was clean and comfortable. Food in the resturant was overprices for what it was. Service was below average.
2 out of 5
Recommended
by KPfrom Miami

Misguided

Posted Aug 4, 2014 on Hotels.com
Not very happy the only eating establishment/dining was being remodeled so the setup they had was not appealing at all and the food didn't smell very good buffet slop.The woman who made my reservation said I would have a free breakfast for me and my daughter and that was not the case.Not even close to being comparable to the Embassy Suites across the street which I was also told by the in a hurry to sign me up woman on the phone.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 30, 2014
We expend two days and we were please with this hotel after looking for long time for something close to Miami beach. And the airport .it is clean and the people at the front desk are very nice