Rooftop terrace

Reviews of Hotel Beaux Arts, Autograph Collection

5 out of 5
Hotel Beaux Arts, Autograph Collection
255 Biscayne Boulevard Way, Miami, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 190 out of 264 reviews" "
Rating 8 - Good. 37 out of 264 reviews" "
Rating 6 - Okay. 15 out of 264 reviews" "
Rating 4 - Poor. 12 out of 264 reviews" "
Rating 2 - Terrible. 10 out of 264 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Jennifer

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel was nice unfortunately I room didn’t have water in the sink and the engineer couldn’t fix it. Fortunately Expedia saved the day and made us feel like GUESTS!!!
Stayed 1 night in Jan 2024

10/10 Excellent

Dante

Traveled with partner
Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Jan 2024

10/10 Excellent

Mamadou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at the beaux arts hotel!! Highly recommend it for a luxurious stay in Miami
Stayed 2 nights in Dec 2023

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are huge and very elegant. The staff make you feel welcome and special the minute you arrive.
Stayed 2 nights in Dec 2023

4/10 Poor

Teri

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Dec 2023

6/10 Okay

Cameron

Traveled with partner
Liked: Cleanliness, staff & service
Property is feeling dated and not particularly luxurious but overall clean and safe, good area.
Stayed 1 night in Nov 2023
Response from Maher on Nov 20, 2023
Thanks for your feedback.We appreciate your valuable stay.

10/10 Excellent

Robert R.

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Apr 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended.
We loved this hotel. The staff were very friendly and helpful.
Stayed 1 night in Mar 2023

4/10 Poor

krishna

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
We stayed at the Warhol corner suite with our 2 year old. It was quite expensive. The staff was friendly and for the most part, helpful. However, given the amount we paid, we were disappointed in the small details that would have been available at other 4/5 star properties. These are not deal breakers, but some examples that would make life easier: - Breakfast not included - Pool towels not allowed to be taken to the room - Limited towels inside the room - Limited in-room dining options - No formal relationship with a nanny/babysitting service. We don't expect the hotel to offer nanny services, but they should at least have a relationship with some options. The area is nice, there is a park with a playground close by. But if you are going to spend this much money on a suite with a baby, you are better off staying in Coconut grove, Mr. C.
Stayed 4 nights in Mar 2023
Response from Operations Manager on Mar 24, 2023
Dear Mr. Krishna,Thank you for taking the time to share your feedback about your recent stay with us at Hotel Beaux Arts Miami. We appreciate your kind words about our friendly staff and our location.However, we are sorry to hear that your experience did not meet your expectations in some areas. We apologize for any inconvenience caused by the lack of breakfast included in your stay and the limited in-room dining options. We understand how important it is to have these amenities in place for a comfortable and enjoyable stay, and we will work to ensure that we provide more options in the future.Regarding the pool towels policy and limited towels inside the room, we apologize for any inconvenience this may have caused you. Our policies are designed to ensure that all guests have access to pool towels and sufficient towels in their rooms, but we understand that this may have fallen short of your expectations. We will review our policies to see how we can improve them in the future.Lastly, we apologize for any inconvenience caused by our lack of a formal relationship with a nanny/babysitting service. While we do not offer such services ourselves, we will explore the possibility of partnering with reputable and reliable local nanny/babysitting services in the future to better assist our guests with childcare needs.Once again, we apologize for any inconveniences you experienced during your stay with us, and we hope that you will consider staying with us again in the future.

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Virginia, Boca Raton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Autograph hotels are absolutely beautiful, nothing bad to say.
Stayed 2 nights in Jan 2023

2/10 Terrible

Alan

Stayed 2 nights in Jan 2023

10/10 Excellent

Lia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel.
I was left stranded in Miami for 2 days, due to american airlines, with no bags. I randomly selected the hotel beaux arts as i had been awake for 24 hours and had no luggage. How fortunate I was. It is a beautiful hotel with a warm welcoming staff. Five days later, I still do not have my bags and have been hung up on by AA more times than I care to mention. If you have to be alone on Thanksgiving with no bags. i highly recommend the Hotel Beaux Arts.
Stayed 2 nights in Nov 2022

8/10 Good

Laurie

10/10 Excellent

Vernetta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2022

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service overall was excellent and rooms were clean and well designed. The view was city-like with some views of the bay. Not sure the real reason not to offer concierge level serves and all the proper sundry items.
Stayed 1 night in Mar 2022

2/10 Terrible

Michelle

Business traveler
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Horrible Experience.
This was a terrible experience! Upon checking in there was no one at the front desk and it took over an hour for someone to return. there was 6 other ppl trying to check in and no one to help them. Obviously, a safety hazard because if there were an emergency no one to call. Room was dirty, missing linens and amenities. Worst part was that the day we checked in we had a very important event to attend and needed to be ready by 6. this was a black tie event and i ended having to go with my hair wet because of the little time i had to get ready. We did not get our room till 5 pm and had arrived at 4 I have stayed in this hotel before and its always been an amazing experience. We did learn over our stay that the hotel is extremely short staff.
Stayed 3 nights in Feb 2022

10/10 Excellent

Candace

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Feb 2022

4/10 Poor

Manasseh

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not staying here again.
Stayed 2 nights in Feb 2022

10/10 Excellent

Naveen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Golf simulator and 19th floor Amazing Would love to stay again
Stayed 3 nights in Nov 2021

2/10 Terrible

Corey

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property was beautiful and the suite was excellent. However, the service was extremely poor. This is the first time I have ever provided a hotel review but one is called for. I called for housekeeping multiple times to no avail and was forced to sleep on dirty linen. I was repeatedly promised that it would be changed but that did not happen until the 3d day of my stay. In room dining got my order wrong and then challenged that I did not make the orders that I had. And when they attempted to correct it, they still got it wrong again. The place is too classy not to pay attention to detail. I don't know if I would stay again.
Stayed 3 nights in Nov 2021

4/10 Poor

cyril

Traveled with partner
Disliked: Cleanliness, staff & service
Difficult to locate. They did not have a sign out, the are sharing a building with another hotel. Expensive parking.
Stayed 3 nights in Oct 2021

10/10 Excellent

Martha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing anniversary trip , we stayed here one night for the downtown feel and it did not disappoint. The Staff was very friendly and accommodating.
Stayed 1 night in Oct 2021

4/10 Poor

tonya

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Allison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice decor
Stayed 1 night in Sep 2021

10/10 Excellent

Tremayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Aura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always awesome!!! Thanks!!!
Stayed 1 night in Jul 2021

10/10 Excellent

Michell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
It was amazing everything was clean and tidy, friendly staff and the bed was great , there was no freezer which is a little disadvantage other that that great
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely come back. Could use more staff but overall experience was great!
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

6/10 Okay

Verified traveler

Stayed 1 night in May 2021

4/10 Poor

Ludovic

Disliked: Cleanliness, property conditions & facilities, room comfort
Not too good.. disapointing
Good size room, we had a King Suite corner. Only issue is the cleaning and the overall quality. Furniture damaged, stains on walls, mirrors dirty, floor "suspicious"... Bit of a shame frankly
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying at the hotel and l absolutely loved it
Stayed 3 nights in May 2021

2/10 Terrible

David

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
All is bad
First hotel beaux arts doesn’t really exist it’s the marriott, you pay extra for lounge acces but no lounge, hot water pressure is so bad that you have drop by drop for the shower and 3 nights they couldn’t fix it , vallet parking takes over an hour to have the car I don’t recommend this hotel
Stayed 3 nights in May 2021

2/10 Terrible

Emilio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude front desk.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very nice, the only problem we had was that room service failed to clean our room twice during the stay. Apparently the system was down when we requested it for both days.
Stayed 3 nights in Feb 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

berjonia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent.
it was amazing!
Stayed 2 nights in Nov 2020

10/10 Excellent

David, Long Island NY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant. Staff was very attentive. Location is convenient. The view is so nice. Would stay there again for sure.
Stayed 2 nights in Nov 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best Customer service I experience amongst all the hotels I stayed in Brickell. Talot by checkin service is just awesome. The technology is so cool. The room was awesome. This hotel is the best.
Stayed 2 nights in Nov 2019

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite and amenities were very impressive. The staff were terrific. We would definitely stay here again.
Stayed 2 nights in Sep 2019

6/10 Okay

Eb, Miami Cleveland

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beautifullllll! Check in was a headache. I called before had to check to see how much would the deposit be.. they assured me there would be no credit card hold or anything. Once I got there.. there was a 500 deposit needed. Once in the room realized that this was not the room I also called about and was assured I had booked. (Not a huge deal because there weren’t as many people with my party as I had thought would be). WIFI IS NOT FREE! it’s 20 dollars a day that was the biggest turn off! Breakfast buffet was TERRIBLE for 40 dollars! And watch our for the resort fee which is 25 a day. So basically as you can see this place is a money pit! On the bright side, stunning and extremely clean rooms. Bell hop and valet were very nice! I’d stay again and plan accordingly now that I’m aware of the hidden fees
Stayed 4 nights in Aug 2019