Ratings based on 47 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Rio de Janeiro, Brasil
Hotel moderno no centro bem localizadoPosted Jul 25, 2015
Cons: Não vejo o que melhorar
Location: Hotel no centro. Bons restaurantes, Whole Foods e proximo ao Bayside
Excelente hotel, confortavel, moderno e luxuoso Ótimo quarto e banheiro Bem localizado e com staff excepcional
for Everyoneby A verified traveler from london
Excellent overall servicePosted Jun 21, 2015
This has to be up there in our top 5 hotels we have ever stayed in. From our arrival to our departure, the hotel staff were absolutely amazing and the hotel it self just perfect! One of the most comfortable beds we have ever slept in. We definately recommend this hotel, you won't regret it!!!
for Everyoneby A verified traveler from NY
the beaux arts, a delightPosted Jun 9, 2015
Cons: it would be nice to have slippers
This hotel, what an exeprience! the beds are amazingand the staff beyond professional, and the food amazing
for Everyoneby A verified traveler from Panama, Panama
Great hotel, in wonderful location!Posted May 14, 2015
Great hotel, in wonderful location in downtown Miami, with an excellent restaurant in the hotel! Walking distance to Brickell Avenue and Biscayne Blvd attractions!!!
for Couplesby rodney from Charleston South Carolina
AwesomePosted Apr 29, 2015 on Hotels
It was really great!! No complaints at all!! A very nice experience!
for Couplesby Beverley from Canberra
Exceptional beyond ExpectationsPosted Apr 24, 2015 on Hotels
We were met in the lobby by an attendant who escorted us to the 39th floor for checkin. We were greeted by Katy who welcomed us to the hotel (this hotel is the top 3 floors of the JW Marriot Marquis Downtown)We were offered a beverage while we discussed our stay.Claudia walked us to our room & explained all the benefits & features offered in our room,simply amazing.Appliances were Bang & Olufen,Bathroom products Molton Brown and the view worth a million dollars.We overlooked Miami harbour, floor to ceiling windows,white leather sofa to laze on, simply elegant.Complimentary sodas & water were available all day from the 39th floor & plated canapes available in the evening.Breakfast was also available on the 39th floor with a view of the Miami waterways.Level 2, the Cafe simply amazing.Exceptional service from the Food & Beverage Team,Thankyou Cristen & Claudia B.Anthony your customer committment & focus is to be commended.Our stay was simply amazing, overwhelming, & the best service we have ever received in all our travelling career.Thankyou.
for Everyoneby A verified traveler
Very classy hotel with helpful staffPosted Apr 6, 2015
Cons: The downside is perhaps the location of the hotel - it is in downtown, which is more suited to business travellers than tourists.
Location: There are no good transport links and as Miami is spread so wide, you really need a car to get everywhere.
We stayed in this hotel in March 2015. We booked a room but were upgraded to a suite on arrival. Our suite was on 40th floor - the views of the bay were amazing. The suite itself was very high-end and classy. A whole wall was made of glass to really open up the views. There were two separate toilets, a huge shower and a separate Jacuzzi bath. The bath tap had a slight leak, although we never raised this issue with the hotel. The bathroom was very large and even had a TV inside the mirror. The bed was comfortable and the whole suite was very clean. The fridge was full of the mini-bar drinks, which have motion sensors, so that you are automatically charged if you remove a drink. My girlfriend has food intolerances, so we brought special food with us. We asked if the mini-bar drinks could be removed, so that we could store the foods we had brought. Even better, the hotel promptly provided an additional empty fridge for us to store our food in. The staff tried hard to be helpful. They helped us look up the routes to the various sights that we wanted to see, and even arranged for a hire car at a reasonable price to arrive within just one hour. On request, we were provided with a free jug of boiling water each morning for our coffee. Overall, a superb first-class service from the hotel - would definitely return and recommend.
for Business Travelersby FREDERIC from Paris
Le Beaux arts porte bien son nomPosted Mar 28, 2015 on Hotels
très bon hôtel situé en plein Downtown de Miami (centre ville). service à la hauteur et prestations de qualité.
for Everyoneby A verified traveler from colombia
Amazing stayPosted Feb 10, 2015
Amazing stay overall. The rooms are completely state of the art, gorgeous well thought decor, our package included breakfast which was great!
for Everyoneby A verified traveler
Posted Feb 8, 2015
Hotel is very comfortable and staff is extremely courteous.