Ratings based on 1,218 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
84% of guests recommend
4.0 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted May 2, 2015
Great location! Nice room, comfortable bed. Would definitely stay again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom minneapolis, mn

Good price for location

Posted Apr 29, 2015
I was a little leery about booking this hotel after reading several reviews about guests rooms being dirty or nothing like the pictures and staff being extremely rude, but this hotel exceeded our expectations. The price was really reasonable for the area, room was very clean and updated, the staff was nice, and it is walking distance to the beach and numerous restaurants. I would definitely stay here again if we are ever in the south beach area
3 out of 5
by A verified traveler

Hotel was OK

Posted Apr 16, 2015
Booked a queen bed and got 2 doubles. No window view, just a wall. No kleenex in the room.
Comment from Hotel Management
Apr 16, 2015 by Katrine, Hotel Management
Good Evening and thank you for your honest feedback. We are terribly sorry that your time spent with us was not a 5 star one! Unfortunately the only views that we have here, are out to the street. If we were aware that you wanted a view, we would have placed you in one of those rooms.
1 out of 5
by A verified traveler

Posted Apr 15, 2015
Cheap ditty and noise never wanna stay there again
Comment from Hotel Management
Apr 16, 2015 by Katrine, Hotel Management
Good Evening, I am genuinely disappointed to hear that your experience with us was not up to your satisfaction. Our team works hard to make sure that everything is well maintained and in great working order. It pains us to read that is not what you were given!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Arlington TX

L. R lovely hotel

Posted Apr 12, 2015
Amazing staff great service close to the beach and Collins Street, nice comfortable rooms and very enjoyable happy hour thank you chelsea hotel !!!!!!!!
Comment from Hotel Management
Apr 16, 2015 by Katrine, Hotel Management
You are a dream! Thank you so much for this amazing review! I am so glad to read that you enjoyed all aspects of your stay with us and can’t wait for the opportunity to do it all again. We truly appreciate the insanely kind words and hope to see you and yours back here soon!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago, IL

Really nice Location, close to Everything!!!

Posted Apr 8, 2015
Pros: Location, very convenient.
Location: Really close to Restaurants, Beach and Nightlife, Great Location!
Love The Location, small cozy hotel in South Beach Miami. Close to Everything. Staff is very friendly and Nice. Great Prices for the location. Happy Hour was Great!
Comment from Hotel Management
Apr 9, 2015 by Katrine, Hotel Management
Your review is fabulous!! Thank you so much for sharing it with us! We are delighted that you had such a great time here with us at Hotel Chelsea!! We are located in the heart of SoBe, just blocks from all the hottest spots. Please come back soon! We'd love to have you stay with us again!
3 out of 5
Recommended
for Everyone
by A verified traveler

Excelente localização, estrutura externa muito boa

Posted Apr 6, 2015
Pros: Area externa e localização.
Location: Perto de tudo.
O único incoveniente foi que contratamos 2 carros para os levar ao aeroporto e combianamos $55,00 pelos 2 carros, e chegando lá nos cobraram $100,00 , malandragem, no restante tudo bom, atendimento, happy hour, cama e roupas de cama e chuveiros muito bom.
Comment from Hotel Management
Apr 9, 2015 by Katrine, Hotel Management
Good Evening, We value all of our guests feedback, and thank you for sharing yours with us! We take a $100 hold for incidentals. This is released as soon as you check out from the hotel, so long as nothing is damaged in the room. Please remember that this is just a hold, so nothing is charged to the card.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom TAMPA

best location on south beach

Posted Apr 1, 2015
Pros: location and how clean and comfortable the room was
Cons: n/a
Location: go to the club, stores was just a walk a step away
IT WAS GREAT AND WOULD STAY HERE AGAIN, I WAS HERE FOR VACATION BEACH WAS A BLOCK AWAY PEOPLE, NIGHT LIFE WAS GREAT ITS A BIG MELTING POT OF FRIENDLY PEOPLE ON South beach
Comment from Hotel Management
Apr 3, 2015 by Katrine, Hotel Management
You are a dream! Thank you so much for this amazing review! I am so glad to read that you enjoyed all aspects of your stay with us and can’t wait for the opportunity to do it all again. We truly appreciate the insanely kind words and hope to see you and yours back here soon!
3 out of 5
by A verified travelerfrom NC

Hotel needs to be updated

Posted Mar 30, 2015
Power kept going off in our room. Needs updating.
Comment from Hotel Management
Apr 2, 2015 by Katrine, Hotel Management
Good Afternoon B, Thank you for the time you took to share your feedback! I am sorry that you experienced some power issues while you were in house. There was an slight problem on our block, that had we had no control over. The city came to repair the problem, and everything is back to normal.
3 out of 5
Recommended
for Couples
by A verified traveler

South Beach stay

Posted Mar 22, 2015
Pros: Location, in the middle of the Art Deco district.
Good location, close to the beach, restaurants and shopping. Small, dark rooms. Nice patio in front of hotel. Free drinks at happy hour!
Comment from Hotel Management
Mar 26, 2015 by Katrine, Hotel Management
Hello there and thank you for sharing your honest feedback with us! We are delighted that you were content with the location of our property. We are in the heart of SoBe just blocks from all the hottest spots. We do like to keep the rooms dark and relaxed. We offer extra lamps to those guests who need more light. Come back again soon!