Ratings based on 1,103 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
80% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom clearwater fla

Cheap stay on south beach

Posted May 21, 2015
Reserved queen room and was given 2 doubles. Room was not what I reserved. Clean, cheap hotel on south beach
4 out of 5
Recommended
for Everyone
by A verified travelerfrom B

Perfect Location!

Posted May 21, 2015
One block from the beach and restaurant, plus shopping. There is construction next door that starts around 7am."
4 out of 5
Recommended
for Everyone
by A verified travelerfrom montreal

Bien

Posted May 20, 2015
Personnel agréable en général, quelqu'un a monté nos valises à notre chambre. Belle chambre propre sauf pour un insecte au sol. Il y avait une odeur vraiment désagréable dans les couloirs de l'hôtel, mais ça ne se rendait pas dans la chambre. Petite terrasse à l'avant agréable. Rénovation à l'hôtel à côté pour le moment alors parfois un peu plus bruyant.
1 out of 5
by A verified traveler

Very noisy air conditioner!! Can not sleep!!

Posted May 20, 2015
Pros: Location was good.
Cons: Too old equipments should be replaced.
This hotel equipments are too old!! Air conditioner is too old and makes terrible noise all night!! Shower is hard to controll. Water is too hot or too cold to use!! I never visit this hotel again!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Gg

Ottimo rapporto qualità prezzo

Posted May 2, 2015
Ottimo rapporto qualità prezzo, nel week end il prezzo si alza e non è più così conveniente. Dalle 18 alle 20 offrono un cocktail a tutti gli ospiti nel bar dove fanno l'happy hour, non male !
Comment from Hotel Management
May 8, 2015 by Katrine, Hotel Management
Good Evening and thank you for the time you took to provide us with your honest feedback! Our rates are unbeatable, and we offer a load of amenities to go with. We would love to welcome you back to stay with us again soon!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom l

Wery Nice place and nice personell there

Posted May 1, 2015
I sure gone go there agein when i go to Miami ..Nice price on the hotell Amg great personell there how helo you what ewer you Ask
Comment from Hotel Management
May 4, 2015 by Katrine, Hotel Management
You are a dream! Thank you so much for this amazing review! I am so glad to read that you enjoyed all aspects of your stay with us and can’t wait for the opportunity to do it all again. We truly appreciate the insanely kind words and hope to see you and yours back here soon!
2 out of 5
by A verified traveler

For the price I guess it's fine

Posted Apr 14, 2015
The hotel smells fairly musty. The bathroom was very badly lit and no fan which made for some major humidity in the room. Only a couple of channels worked on the tv. I kept finding long black hairs all over the linens.
Comment from Hotel Management
Apr 16, 2015 by Katrine, Hotel Management
Good Afternoon and thank you for your honest feedback! We are terribly sorry that your time spent with us was not a 5 star one! I will definitely make sure to share this with the General Manager. It is constructive feedback such as yours, that allows us to make the necessary change. We are constantly trying to improve our product for our guests, and with feedback like this, we are able to! I wish that you would give us another chance in the future. We will make sure that your time with us is an all-out success!!
2 out of 5
by A verified travelerfrom Maryland

Room too small

Posted Apr 8, 2015
Pros: The location is very good. Close to south beach
Location: South beach
The room is very small. It is hard to turn around. Bath room is well designed. Not convenient.
Comment from Hotel Management
Apr 9, 2015 by Katrine, Hotel Management
Hello and thank you for sharing your honest feedback! I am sorry to read that your time here at Hotel Shelley was not a 5 star one! Our rooms are a bit small, but we do offer larger ones for those guests who need more space.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good value for price, in nice area

Posted Mar 20, 2015
Pros: Location, security, staff nice, clean.
Cons: Needs a redo on interior paint/decor.
Basic accommodations, small room, very clean, decent amenities, very nice staff. Happy hour free, good security, valet parking and nearby parking garage. Close to all South Beach attractions, and great location.
Comment from Hotel Management
Mar 25, 2015 by Katrine, Hotel Management
Hello there and thank you for the time you took to share your honest feedback! We are delighted to read that you enjoyed your stay here at Hotel Shelley! From the cleanliness, to the amenities that we offer, to the great service that our staff provides! It seems like you were able to enjoy it all! Come back again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 19, 2015
The staff made my vacation one hundred times better, they are the best part about the hotel. Always friendly and willing to help with whatever you need or want.
Comment from Hotel Management
Mar 25, 2015 by Katrine, Hotel Management
You are a dream! Thank you so much for this amazing review! I am so glad to read that you enjoyed all aspects of your stay with us and can’t wait for the opportunity to do it all again. We truly appreciate the insanely kind words and hope to see you and yours back here soon!