Ratings based on 377 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
by A verified travelerfrom M
Smelled like a hospital.Posted Dec 5, 2014
We were charged $900 a night because it was Art Basel week - hallways were disgusting - room smelled like a hospital. Lumpy bed. Wifi that worked off and on. Breakfast buffet was bacon sitting in a ton of its grease, slimy roasted potatoes, scrabbled eggs that were over cooked and anemic pastry selection - couldn't even eat and it was included in our price. The only good thing about the whole experience was it had a good shower and bathroom area.
for Everyoneby A verified travelerfrom Chicago,Il
Nice hotelPosted Nov 27, 2014
Cons: During my first stay My debit card was charged for the use of the bar inside the room. Which I didn't use. the inventory system can be improved.
Location: The hotel was accross the street from the beach, a strip of restaurants on Ocean drive.
I loved the experience, the hotel restaurant was excellent.
for Couplesby A verified travelerfrom alabama for now
Very hip, very noisyPosted Nov 25, 2014
My major complaint was that people partied poolside long past midnight, disregarding staff's request that they follow the rules and take it elsewhere. Very disrespectful, rude. Otherwise, we enjoyed staying there. Next time, I won't be staying on Ocean Drive
for Everyoneby A verified travelerfrom Houston, TX
Posted Nov 21, 2014
There is a $100 security deposit charge per night (paid at check-in) and a $22 plus tax service charge per day (paid at checkout). The security deposit will go back on your card after your stay but you need to be prepared that they put that amount on hold. Their breakfast was pretty decent (covered in the $22 per day service charge). The room was smaller than I expected but it was definitely clean! So much so that we had to spray perfume to get the cleaning supply smell out. The staff was very helpful and attentive. Overall it was a good experience and the hotel is located in a GREAT place. You're literally in the middle of everything. I would stay here again. I enjoyed my visit.
by A verified travelerfrom philadelphia
Posted Nov 21, 2014
Pros: it was clean and pretty. well located. staff was very friendly
Cons: all of the things listed above.
Having been in hotels all over the world, this is the first time I have ever stayed in a hotel room where there was no mirror that was useable to shave or to dry your hair. There was no listing of TV stations. There was no information in the room or available about the hotel and it's facilities or offerings, nor any information at all about Miami Beach or South Beach. While the young women were very nice, they were not knowledgeable at all about Restaurants on anything else. There was no Wi-Fi and we were given a very hard to believe story about there being no Wi-Fi in the whole area, yet the computers in the lobby worked. The brunch was not plentiful nor complete.
for Everyoneby A verified traveler
Nice Hotel for the AreaPosted Nov 16, 2014
Pros: Perfect spot for right in the heart of South Beach.
Cons: Improve computers in lobby, upgrade the bathrooms.
Location: Great view of the beach, lots of restaurants and bars, can catch hop on/off bus to see city.
Small, old but overall a nice stay. Room was comfortable, didn't like the bathroom set up, too many doors. Not enough room around the sink area. The breakfast (included in room price) was very convenient. The staff were all friendly. None of the computers in the lobby would print boarding passes.
for Everyoneby A verified travelerfrom mexico
excelente ubicación, dedayuno incluido muy limitadPosted Nov 16, 2014
en general buen hotel, pero el desayuno muy malo, limpio, la alberca templada, muy agradable, buen servicio
for Couplesby David
Posted Oct 27, 2014 on Hotels.com
for Couplesby A verified travelerfrom Virginia
Very romantic boutique hotelPosted Oct 26, 2014
Pros: Location, staff, bed, pool and room.
Perfect location. Great boutique hotel. Romantic. Relaxing. If you want to step away from the chain hotels and experience a truly memorable stay.
for Everyoneby A verified travelerfrom scott
Excellent locationPosted Oct 23, 2014
Love south beach and this hotel is in excelent location