Ratings based on 457 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from bham, Uk
Sound choicePosted Jul 14, 2015
Great staff, beautiful decor, excellent bedding. Nice little touches. Most amaZing massage from Joey
by A verified traveler from Calgary, Alberta
horrible boutique hotel in tourist trap areaPosted May 17, 2015
Pros: Vacating the premises
Cons: A Management team that takes responsibility for the Good and the Bad, and can deal with it.
Location: Nice restaurants on Collins Ave.
As soon as you walk in to Hotel Victor it is like a ghost town. There is a concierge desk with no concierge at any time. There is no restaurant or lounge in the hotel, yet they have a huge empty space to have one. Wifi did not work, landline did not work to even speak to front desk and clock radio was broken. Our room was not made up and when we ask to speak to manager at 4:30 in the afternoon, he did not reply. By 7 at night still waiting to talk to manager after requesting 4 times, they said he went home for the day. When we ask to get our money back from expedia to move out , they called the hotel about what was going on and the front desk lied about everything. This was the worst experience we have ever had at a hotel and we travel every 3 months. The restaurant next store called Sugar Factory had such bad service, we went there for breakfast and ask for something to go with our toast and the waitress just said no. I said not even butter and she said she would have to find some and never came back for 10 minutes. This was a burger joint and no butter!
for Couplesby A verified traveler
NormalPosted May 6, 2015 on Hotels
Buen hotel pero pequeño habitaciones mínimas. El servicio no cuenta con servicio de cuatro después de las 11. Pero buen hotel aunque es pequeño. Excelente ubicación
for Everyoneby A verified traveler from Y
Awesome modern hotel but in middle of craziness!Posted May 4, 2015
Didnt like the location among all the craziness of south beach /bars but to hotel was awesome!
for Couplesby A verified traveler
Snyggt hotell!Posted May 2, 2015 on Hotels
Jättefint hotell med fina rum och med ett bra läge. Dock ganska opersonlig service förutom den sjungande städerskan som var toppen! En varning för hotellets egna resturanger, finns så mycket bättre mat i närheten. Deras "sugar factory" var katastrof!
for Familiesby A verified traveler
DisappointingPosted Apr 21, 2015 on Hotels
The internet was said to be free. At the reception they ask us to pay a mandatory service fee to cover ia the internet. That was not mentioned while making the reservation. Their argument was that the internet is still free after you have paid it first - strange, isn't it? They didn't want to negotiate at all. One of our rooms was much more smaller and without any door of restroom. The rooms were quite noisy and there was a noisy renovation going on. Water was falling out from a supply air duct probably because of missing condensation insulation. That might induce mold and bad indoor air quality.
by A verified traveler
Extremely disappointed, never againPosted Apr 17, 2015
With the exception of the porter and pool attendant the rest of the staff in particular management were awful. Our room was filthy when we checked in and it took the hotel two days to get it cleaned. Sand on floor, dust and human hair in corners and even previous guests swimwear left in the shower and loose exposed wires under the desk. Never again. Avoid at all costs.....
for Familiesby Peter from Sussex
Two night stay - reviewPosted Apr 16, 2015 on Hotels
Perfect location for visiting South Beach Miami and strolling round Art deco area. Lovely hotel and professional service at reception. Only downside was the breakfast, which although was advertised as included in the rate, was literally help yourself to a paper cup full of coffee and a cake/croissant and perch in reception to eat it. Full dining is a available in the Sugar Factory restaurant which located in the hotel and pool bar area , although like most of the restaurants we visited on the beach - not cheap and service lacking - Staff are very keen to seat you, but you may wait along time for a dink or food ( most will add a gratuity of 20% automatically, this could explain the less than attentive service in some of the restaurants - don't double tip.). Aside from the meagre breakfast , I would recommend this hotel for it's quality and location.
for Getaway With Friendsby nina
Posted Apr 14, 2015 on Hotels
for Business Travelersby A verified traveler
Nice design hotel in the heart of South BeachPosted Apr 7, 2015 on Hotels
Hotel Victor was well kept design hotel in the heart of South Beach. Room was not huge, but had all the necessary amenities and nice clean bathroom. Lobby was nicely decorated and there were bikes to rent. The pool area was also clean and nice. The only minus is the overly expensive restaurant service. Breakfast with few eggs, juice etc. ended up totaling 48 USD.